Right to make. Subject to the express limitations hereof, Administrator may alter and modify the facilities, equipment, software, and systems used or employed by Administrator in performing the Services; provided that no such alterations or modifications: (i) shall materially adversely affect the Service Levels being provided under a Statement of Work; or (ii) subject to Section 4.2(b), shall require Customer to incur material additional expenses relative to this Agreement and all Statements of Work, taken in the aggregate, without Customer’s prior written consent. Administrator shall consult with Customer in advance about any alterations or modifications that will require changes to Customer’s facilities or systems.
Appears in 2 contracts
Samples: Master Services Agreement (Massachusetts Mutual Variable Annuity Separate Account 4), Master Services Agreement (Massachusetts Mutual Variable Annuity Separate Account 4)
Right to make. Subject to the express limitations hereof, Administrator may alter and modify the facilities, equipment, software, and systems used or employed by Administrator them in performing the Services; provided that no such alterations or modifications: (i) shall materially adversely affect the Service Levels levels of service being provided under a Statement of Work; or (ii) subject to Section 4.2(b), shall require Customer to incur material additional expenses relative to this Agreement and all Statements Statement of Work, taken in the aggregate, without Customer’s 's prior written consent. Administrator shall consult with Customer in advance about any alterations or modifications that will require changes to Customer’s 's facilities or systems.
Appears in 2 contracts
Samples: Master Services Agreement (Variable Account I of AGL of Delaware), Master Services Agreement (Variable Account I of AGL of Delaware)