Common use of Risks and Limitations of WiFi Clause in Contracts

Risks and Limitations of WiFi. (i) Information and Data Security. WiFi is not an inherently secure technology. You agree that WOW! will use commercially reasonable efforts to provide its WiFi offerings, including WBWF, but acknowledge that WiFi utilizes public, unlicensed radio-frequency. As such, WiFi is subject to external interferences, environmental influences and other factors and variables beyond WOW!’s reasonable control. YOU ACKNOWLEDGE THAT COMMUNICATIONS OVER WIFI MAY BE SUBJECT TO INTERCEPTION BY UNAUTHORIZED THIRD PARTIES. Although WOW! and its suppliers use commercially reasonable efforts to provide you with a secure and reliable service, your use of WOW! WiFi is AS IS and AS AVAILABLE and we cannot and do not make any general or specific warranties regarding the security, availability, quality, performance or other functionality of WOW! WiFi offerings or WiFi Equipment. You are responsible for implementing your own security protections while using WOW! WiFi. In the event you become aware of any unauthorized use of a WOW! WiFi offering or any other security breach (including but not limited to third-party use of your ID and password), you agree to immediately notify us. WOW! expressly disclaims any responsibility or liability for your use of WiFi and for any lack of security that may result from your use of WOW! WiFi. You assume all risk and release WOW! in the event of any damage you may suffer during use of WiFi, including the introduction of any viruses that may occur or breaches from unauthorized third parties. Please ensure your anti-malware software is up to date and that your data is backed up or otherwise protected. Please be mindful of others that may be able to view the content on your device. YOU AGREE TO HOLD WOW! AND ITS SUPPLIERS HARMLESS FOR THE FAILURE OF ANY DATA TRANSMISSION, LOSS OF ANY FILE, DATA OR OTHER INFORMATION WHILE USING A WOW! WIFI OFFERING, AND FOR ANY UNAUTHORIZED ACCESS TO OR UTILIZATION BY ANY THIRD PARTY OF ANY PERSONAL, FINANCIAL, OR OTHER SENSITIVE INFORMATION. (ii) WiFi Service Availability and Performance. WOW! WIFI OFFERINGS USE RADIO TRANSMISSIONS, SO YOU MAY NOT BE ABLE TO USE WOW! WIFI IF YOUR WIRELESS DEVICE IS NOT WITHIN RANGE OF AN AVAILABLE ACCESS POINT. EVEN WITHIN A COVERAGE AREA, THERE ARE MANY FACTORS THAT MAY IMPACT THE AVAILABILITY, PERFORMANCE AND QUALITY OF WOW! WIFI. WOW! WIFI quality, speed, performance and availability may vary, and be limited or affected by various factors including, but not limited to: (a) limitations associated with wireless network protocols (i.e., wireless network protocols have lower actual speeds than the theoretical maximum connection speed, and so the speed you receive for a WiFi connected device is typically unable to achieve the speed of a device connected directly to your modem); (b) transmission and download speed and accuracy; (c) network congestion and capacity; (d) performance, configuration, and functionality of your WiFi devices and wireless cards (including, but not limited to memory, storage and other limitations), and any devices to which they are attached; (e) the number of WiFi devices connected at any time; (f) physical obstructions and distances between your WiFi device and the WiFi network; (g) availability of electric power; (h) transmission and equipment limitations, failures, maintenance or repair; and (i) user error. DATA DELAYS AND OMISSIONS MAY OCCUR. WE ARE NOT RESPONSIBLE FOR DATA LOST OR MISDIRECTED DUE TO THESE AND OTHER FORESEEABLE AND UNFORESEEABLE FACTORS. Any network speed is an “up to” estimate only and is no guarantee of the speed at which your WiFi device or Internet service will operate. Actual network speed and other performance will vary. (iii) WOW! Management of the WiFi Service. WOW! MAY CHANGE THE AVAILABILITY AND/OR FUNCTIONALITY OF A WOW! WIFI OFFERING AT ANY TIME. You understand that WOW! may have to manage WOW! WiFi in order to ensure a good experience for multiple simultaneous users. This may include, for example, a time limit on each session, a limit on a number of sessions within a given time period, a limit on the number of devices per account, or a limit on the amount of bandwidth used by each device. If WOW! implements a time limit on your use of WOW! WiFi, there is no warning prior to disconnection of the session. In order to maintain acceptable levels of service for all WiFi customers and to improve WOW! WiFi, we reserve the right to monitor the use of and reasonably manage WOW! WiFi and to make such adjustments to the use of such services as necessary to maximize the benefit and enjoyment for all WOW! WiFi users. Additionally, WOW! and its suppliers may use automated processes to monitor and scan communications over the WiFi network in order to maintain and provide services, improve your experience, ensure the integrity of your communications, convey messages related to your WiFi account, deliver relevant advertising and for various other purposes related to the provision of WOW! WiFi. By using WOW! WiFi, you acknowledge and consent to WOW!’s (and its suppliers) automated processing of your communications through the WiFi network, including information such as your IP or MAC address, WOW! customer ID, HTTP requests and other information related to the provision of WOW! WiFi. (iv) 911 Calls. WOW! WiFi is not intended for use in making 911 calls. It is not recommended that you use over-the-top voice services to make 911 or other emergency calls using WOW! WiFi.

Risks and Limitations of WiFi. (i) Information and Data Security. WiFi is not an inherently secure technology. You agree that WOW! will use commercially reasonable efforts to provide its WiFi offerings, including WBWF, but acknowledge that WiFi utilizes public, unlicensed radio-frequency. As such, WiFi is subject to external interferences, environmental influences and other factors and variables beyond WOW!’s reasonable control. YOU ACKNOWLEDGE THAT COMMUNICATIONS OVER WIFI MAY BE SUBJECT TO INTERCEPTION BY UNAUTHORIZED THIRD PARTIES. Although WOW! and its suppliers use commercially reasonable efforts to provide you with a secure and reliable service, your use of WOW! WiFi is AS IS and AS AVAILABLE and we cannot and do not make any general or specific warranties regarding the security, availability, quality, performance or other functionality of WOW! WiFi offerings or WiFi Equipment. You are responsible for implementing your own security protections while using WOW! WiFi. In the event you become aware of any unauthorized use of a WOW! WiFi offering or any other security breach (including but not limited to third-party use of your ID and password), you agree to immediately notify us. WOW! expressly disclaims any responsibility or liability for your use of WiFi and for any lack of security that may result from your use of WOW! WiFi. You assume all risk and release WOW! in the event of any damage you may suffer during use of WiFi, including the introduction of any viruses that may occur or breaches from unauthorized third parties. Please ensure your anti-malware software is up to date and that your data is backed up or otherwise protected. Please be mindful of others that may be able to view the content on your device. YOU AGREE TO HOLD WOW! AND ITS SUPPLIERS HARMLESS FOR THE FAILURE OF ANY DATA TRANSMISSION, LOSS OF ANY FILE, DATA OR OTHER INFORMATION WHILE USING A WOW! WIFI OFFERING, AND FOR ANY UNAUTHORIZED ACCESS TO OR UTILIZATION BY ANY THIRD PARTY OF ANY PERSONAL, FINANCIAL, OR OTHER SENSITIVE INFORMATION. (ii) WiFi Service Availability and Performance. WOW! WIFI OFFERINGS USE RADIO TRANSMISSIONS, SO YOU MAY NOT BE ABLE TO USE WOW! WIFI IF YOUR WIRELESS DEVICE IS NOT WITHIN RANGE OF AN AVAILABLE ACCESS POINT. EVEN WITHIN A COVERAGE AREA, THERE ARE MANY FACTORS THAT MAY IMPACT THE AVAILABILITY, PERFORMANCE AND QUALITY OF WOW! WIFI. WOW! WIFI quality, speed, performance and availability may vary, and be limited or affected by various factors including, but not limited to: (a) limitations associated with wireless network protocols (i.e., wireless network protocols have lower actual speeds than the theoretical maximum connection speed, and so the speed you receive for a WiFi connected device is typically unable to achieve the speed of a device connected directly to your modem); (b) transmission and download speed and accuracy; (c) network congestion and capacity; (d) performance, configuration, and functionality of your WiFi devices and wireless cards (including, but not limited to memory, storage and other limitations), and any devices to which they are attached; (e) the number of WiFi devices connected at any time; (f) physical obstructions and distances between your WiFi device and the WiFi network; (g) availability of electric power; (h) transmission and equipment limitations, failures, maintenance or repair; and (i) user error. DATA DELAYS AND OMISSIONS MAY OCCUR. WE ARE NOT RESPONSIBLE FOR DATA LOST OR MISDIRECTED DUE TO THESE AND OTHER FORESEEABLE AND UNFORESEEABLE FACTORS. Any network speed is an “up to” estimate only and is no guarantee of the speed at which your WiFi device or Internet service will operate. Actual network speed and other performance will vary. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole Business-WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. (iii) WOW! Management of the WiFi Service. WOW! MAY CHANGE THE AVAILABILITY AND/OR FUNCTIONALITY OF A WOW! WIFI OFFERING AT ANY TIME. You understand that WOW! may have to manage WOW! WiFi in order to ensure a good experience for multiple simultaneous users. This may include, for example, a time limit on each session, a limit on a number of sessions within a given time period, a limit on the number of devices per account, or a limit on the amount of bandwidth used by each device. If WOW! implements a time limit on your use of WOW! WiFi, there is no warning prior to disconnection of the session. In order to maintain acceptable levels of service for all WiFi customers and to improve WOW! WiFi, we reserve the right to monitor the use of and reasonably manage WOW! WiFi and to make such adjustments to the use of such services as necessary to maximize the benefit and enjoyment for all WOW! WiFi users. Additionally, WOW! and its suppliers may use automated processes to monitor and scan communications over the WiFi network in order to maintain and provide services, improve your experience, ensure the integrity of your communications, convey messages related to your WiFi account, deliver relevant advertising and for various other purposes related to the provision of WOW! WiFi. By using WOW! WiFi, you acknowledge and consent to WOW!’s (and its suppliers) automated processing of your communications through the WiFi network, including information such as your IP or MAC address, WOW! customer ID, HTTP requests and other information related to the provision of WOW! WiFi. (iv) 911 Calls. WOW! WiFi is not intended for use in making 911 calls. It is not recommended that you use over-the-top voice services to make 911 or other emergency calls using WOW! WiFi.

Risks and Limitations of WiFi. (i) Information and Data Security. WiFi is not an inherently secure technology. You agree that WOW! will use commercially reasonable efforts to provide its WiFi offerings, including WBWF, but acknowledge that WiFi utilizes public, unlicensed radio-frequency. As such, WiFi is subject to external interferences, environmental influences and other factors and variables beyond WOW!’s reasonable control. YOU ACKNOWLEDGE THAT COMMUNICATIONS OVER WIFI MAY BE SUBJECT TO INTERCEPTION BY UNAUTHORIZED THIRD PARTIES. Although WOW! and its suppliers use commercially reasonable efforts to provide you with a secure and reliable service, your use of WOW! WiFi is AS IS and AS AVAILABLE and we cannot and do not make any general or specific warranties regarding the security, availability, quality, performance or other functionality of WOW! WiFi offerings or WiFi Equipment. You are responsible for implementing your own security protections while using WOW! WiFi. In the event you become aware of any unauthorized use of a WOW! WiFi offering or any other security breach (including but not limited to third-party use of your ID and password), you agree to immediately notify us. WOW! expressly disclaims any responsibility or liability for your use of WiFi and for any lack of security that may result from your use of WOW! WiFi. You assume all risk and release WOW! in the event of any damage you may suffer during use of WiFi, including the introduction of any viruses that may occur or breaches from unauthorized third parties. Please ensure your anti-malware software is up to date and that your data is backed up or otherwise protected. Please be mindful of others that may be able to view the content on your device. YOU AGREE TO HOLD WOW! AND ITS SUPPLIERS HARMLESS FOR THE FAILURE OF ANY DATA TRANSMISSION, LOSS OF ANY FILE, DATA OR OTHER INFORMATION WHILE USING A WOW! WIFI OFFERING, AND FOR ANY UNAUTHORIZED ACCESS TO OR UTILIZATION BY ANY THIRD PARTY OF ANY PERSONAL, FINANCIAL, OR OTHER SENSITIVE INFORMATION. (ii) WiFi Service Availability and Performance. WOW! WIFI OFFERINGS USE RADIO TRANSMISSIONS, SO YOU MAY NOT BE ABLE TO USE WOW! WIFI IF YOUR WIRELESS DEVICE IS NOT WITHIN RANGE OF AN AVAILABLE ACCESS POINT. EVEN WITHIN A COVERAGE AREA, THERE ARE MANY FACTORS THAT MAY IMPACT THE AVAILABILITY, PERFORMANCE AND QUALITY OF WOW! WIFI. WOW! WIFI quality, speed, performance and availability may vary, and be limited or affected by various factors including, but not limited to: (a) limitations associated with wireless network protocols (i.e., wireless network protocols have lower actual speeds than the theoretical maximum connection speed, and so the speed you receive for a WiFi connected device is typically unable to achieve the speed of a device connected directly to your modem); (b) transmission and download speed and accuracy; (c) network congestion and capacity; (d) performance, configuration, and functionality of your WiFi devices and wireless cards (including, but not limited to memory, storage and other limitations), and any devices to which they are attached; (e) the number of WiFi devices connected at any time; (f) physical obstructions and distances between your WiFi device and the WiFi network; (g) availability of electric power; (h) transmission and equipment limitations, failures, maintenance or repair; and (i) user error. DATA DELAYS AND OMISSIONS MAY OCCUR. WE ARE NOT RESPONSIBLE FOR DATA LOST OR MISDIRECTED DUE TO THESE AND OTHER FORESEEABLE AND UNFORESEEABLE FACTORS. Any network speed is an “up to” estimate only and is no guarantee of the speed at which your WiFi device or Internet service will operate. Actual network speed and other performance will vary. WiFi connection speeds are also subject to limitation of WiFi network protocols and the capability of the device on the network. WOW! Whole Business-WiFi uses equipment that can support wireless and wired speeds that vary depending on the specific device type and other operating conditions. (iii) WOW! Management of the WiFi Service. WOW! MAY CHANGE THE AVAILABILITY AND/OR FUNCTIONALITY OF A WOW! WIFI OFFERING AT ANY TIME. You understand that WOW! may have to manage WOW! WiFi in order to ensure a good experience for multiple simultaneous users. This may include, for example, a time limit on each session, a limit on a number of sessions within a given time period, a limit on the number of devices per account, or a limit on the amount of bandwidth used by each device. If WOW! implements a time limit on your use of WOW! WiFi, there is no warning prior to disconnection of the session. In order to maintain acceptable levels of service for all WiFi customers and to improve WOW! WiFi, we reserve the right to monitor the use of and reasonably manage WOW! WiFi and to make such adjustments to the use of such services as necessary to maximize the benefit and enjoyment for all WOW! WiFi users. Additionally, WOW! and its suppliers may use automated processes to monitor and scan communications over the WiFi network in order to maintain and provide services, improve your experience, ensure the integrity of your communications, convey messages related to your WiFi account, deliver relevant advertising and for various other purposes related to the provision of WOW! WiFi. By using WOW! WiFi, you acknowledge and consent to WOW!’s (and its suppliers) automated processing of your communications through the WiFi network, including information such as your IP or MAC address, WOW! customer ID, HTTP requests and other information related to the provision of WOW! WiFi. (iv) 911 Calls. WOW! WiFi is not intended for use in making 911 calls. It is not recommended that you use over-the-top voice services to make 911 or other emergency calls using WOW! WiFi.