Common use of Royal Mail Tracked Clause in Contracts

Royal Mail Tracked. Returns 48® The LOWER of: • The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; • £100 for customers who have signed-up to or migrated to the barcoded tracked returns Royal Mail Tracked Returns 24® or Royal Mail Tracked Returns 48®products; or • £50 for customers who have not signed-up to or migrated to the barcoded tracked returns Royal Mail Tracked Returns 24® or Royal Mail Tracked Returns 48®products. Special Delivery Guaranteed by 9am® Special Delivery Guaranteed by 1pm® The LOWER of: • The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; or • £750 or the maximum amount of additional compensation you have paid for (whichever is the higher). The sterling equivalent value of foreign exchange bank notes or traveller’s cheques which you include in an Item will be the value worked out at the date you give us that Item and will apply until the later of the date we deliver the Item or the date we settle any claim you make. International Business Parcels with the Signed option International Business Parcels with the Tracked option The LOWER of: • The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; or • in relation to International Business Parcels with the Signed option: £50 or the maximum amount of additional compensation you have paid for (where we offer additional compensation) up to a limit of £250. • in relation to International Business Parcels with the Tracked option: £100 or the maximum amount of additional compensation you have paid for (where we offer additional compensation) up to a limit of £300. In addition, our liability is limited as follows: • the maximum compensation payable when additional compensation has been purchased for Items containing coins, banknotes or currency notes, securities or instruments payable to bearer (e.g. cheques; bankers drafts; travellers cheques) is limited to £100 per Item; and in relation to International Business Parcels with the Signed option (only): additional compensation is not available for electronic devices such as mobile telephones, smartphones, tablets, notebooks or personal digital assistants. Therefore, the maximum compensation payable for loss or damage to one of these electronic devices is £50.

Royal Mail Tracked. Returns 48® The LOWER of: • The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; • £100 for customers who have signed-up to or migrated to the barcoded tracked returns Royal Mail Tracked Returns 24® or Royal Mail Tracked Returns 48®products; or • £50 for customers who have not signed-up to or migrated to the barcoded tracked returns Royal Mail Tracked Returns 24® or Royal Mail Tracked Returns 48®products. Special Delivery Guaranteed by 9am® Special Delivery Guaranteed by 1pm® The LOWER of: • The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; or • £750 or the maximum amount of additional compensation you have paid for (whichever is the higher). The sterling equivalent value of foreign exchange bank notes or traveller’s cheques which you include in an Item will be the value worked out at the date you give us that Item and will apply until the later of the date we deliver the Item or the date we settle any claim you make. International Business Parcels with the Signed option International Business Parcels with the Tracked option The LOWER of: • The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; or • in relation to International Business Parcels with the Signed option: £50 or the maximum amount of additional compensation you have paid for (where we offer additional compensation) up to a limit of £250. • in relation to International Business Parcels with the Tracked option: £100 or the maximum amount of additional compensation you have paid for (where we offer additional compensation) up to a limit of £300. In addition, our liability is limited as follows: • the maximum compensation payable when additional compensation has been purchased for Items containing coins, banknotes or currency notes, securities or instruments payable to bearer (e.g. cheques; bankers drafts; travellers cheques) is limited to £100 per Item; and • in relation to International Business Parcels with the Signed option (only): additional compensation is not available for electronic devices such as mobile telephones, smartphones, tablets, notebooks or personal digital assistants. Therefore, the maximum compensation payable for loss or damage to one of these electronic devices is £50.