RULES-BASED SERVICES Clause Samples
The "Rules-Based Services" clause defines the provision of services that are delivered strictly according to a set of predetermined rules or criteria. In practice, this means that the service provider follows specific guidelines, algorithms, or regulatory requirements when performing their duties, such as automated decision-making or compliance checks. This clause ensures that the services are consistent, predictable, and transparent, thereby reducing ambiguity and helping both parties understand the standards and limitations governing the service.
RULES-BASED SERVICES. As part of the PCS provided under this PSA, DI may provide Customer with Instrument Manager Rules-Based Decision Processing services (“Rules-Based Services”) which can include:
a) Consulting and/or training Customer on designing and developing rules and algorithms of their own creation to direct Instrument Manager in the processing of patient test results.
b) Predefined rules and algorithms that have been modified with Customer’s input and approval to direct Instrument Manager in the processing of patient test results.
c) Templates and consulting to Customer for use and approval to validate the PCS provided under this PSA for the Instrument Manager system prior to processing patient test results.
d) Customer acknowledges and agrees that the content of any algorithms, and any corresponding results and actions, shall be solely Customer’s responsibility. While DI may offer Customer consulting, training and/or predefined algorithms and rules to implement certain parameters for processing patient test results, Customer acknowledges and agrees that the final identified parameters shall at all times be determined by, and be the sole responsibility of, Customer. Customer shall not, under any circumstances, rely upon DI to make final determinations regarding the content or direction of any Customer rules or processing decisions.
e) Because the responsibility for any and all parameters, content and direction of any rules implemented via Instrument Manager through Rules-Based Services rests solely with Customer, DI makes no representations or warranties with respect to any algorithms, or their content, implemented via its Rules-Based Services.
RULES-BASED SERVICES. As part of the Services provided under this Agreement, DI may provide Customer with Rules-Based Decision Processing services (“Rules-Based Services”) which can include:
8.1. Consulting and/or training Customer on designing and developing rules and algorithms of their own creation to direct IM in the processing of patient test results.
8.2. Predefined rules and algorithms that have been modified with Customer’s input and approval to direct IM in the processing of patient test results.
8.3. Templates and consulting to Customer for use and approval to validate the services provided in this Agreement for the IM system prior to processing patient test results.
8.4. Customer agrees and acknowledges that the content of any algorithms, and any corresponding results and actions, shall be solely Customer’s responsibility. While DI may offer Customer consulting, training and/or predefined algorithms and rules to implement certain parameters for processing patient test results, Customer agrees that the final identified parameters shall at all times be determined by, and be the sole responsibility of, Customer. Customer shall not, under any circumstances, rely upon DI to make final determinations regarding the content or direction of any Customer rules or processing decisions.
8.5. Because the responsibility for any and all parameters, content and direction of any rules implemented via IM through Rules-Based Services rests solely with Customer, DI makes no representations or warranties with respect to any algorithms, or their content, implemented via its Rules-Based Services.
RULES-BASED SERVICES. As part of the Professional Services provided under this Master Agreement, DI may provide Customer with Instrument Manager™ Rules-Based Decision Processing services (“Rules-Based Services”) which can include:
a) Consulting and/or training Customer on designing and developing rules and algorithms of their own creation to direct Instrument Manager in the processing of patient test results.
b) Predefined rules and algorithms that have been modified with Customer’s input and approval to direct Instrument Manager in the processing of patient test results.