SaaS Services Availability. 8x8 shall, itself or through one or more of its vendors, subcontractors, or other service providers (each, a “Partner” of 8x8) or Affiliates, (a) make the Ordered SaaS Services (which shall substantially conform to the applicable Documentation) available to Customer during the Effective Period as set forth in, and subject to the terms and conditions of, the Agreement and (b) provide standard support for Ordered SaaS Services via telephone and web chat during 8x8’s regular business hours.
Appears in 8 contracts
Samples: 8x8 Ucaas/Ccaas Service Terms, 8x8 Ucaas/Ccaas Service Terms, 8x8 Ucaas/Ccaas Service Terms
SaaS Services Availability. 8x8 shall, itself or through one or more of its vendors, subcontractors, or other service service- providers (each, a “Partner” of 8x8) or Affiliates, (a) make the Ordered SaaS Services (which shall substantially conform to the applicable Documentation) available to Customer during the Effective Period as set forth in, and subject to the terms and conditions of, the Agreement and (b) provide standard support for Ordered SaaS Services via telephone telephone, email, and web chat during 8x8’s regular business hours.
Appears in 4 contracts
Samples: 8x8 Virtual Office and Virtual Contact Center Service Terms, 8x8 Virtual Office and Virtual Contact Center Service Terms, 8x8 Virtual Office and Virtual Contact Center Service Terms
SaaS Services Availability. 8x8 shall, itself or through one or more of its vendors, subcontractors, or other service service- providers (each, a “Partner” of 8x8) or Affiliates, (a) make the Ordered SaaS Services (which shall substantially conform to the applicable Documentation) available to Customer during the Effective Period as set forth in, and subject to the terms and conditions of, the Agreement and (b) provide standard support for Ordered SaaS Services via telephone and web chat during 8x8’s regular business hours.
Appears in 4 contracts
Samples: 8x8 Virtual Office and Virtual Contact Center Service Terms, 8x8 Virtual Office and Virtual Contact Center Service Terms, 8x8 Virtual Office and Virtual Contact Center Service Terms