Common use of SAP Delivered Support Agreement Clause in Contracts

SAP Delivered Support Agreement. EUMA 1. Conclusion of the SAP Delivered Support Agreement/EUMA a) If an End User wants to order SAP Delivered Support and provided SAP offers SAP Delivered Support for the relevant Software product(s), the End User will need to conclude a EUMA directly with SAP. b) Open Ecosystem Partner must inform the End User that: i. SAP will not deliver any SAP Delivered Support until SAP received End User’s duly signed XXXX; and ii. SAP has the right not to provide SAP Delivered Support as long as any of the adverse conditions as set out in this Article 6 (SAP Delivered Support Agreement/EUMA) no. 1c) is present. c) Open Ecosystem Partner must ensure that the person signing the EUMA is duly authorized to represent and has the full legal capacity to legally bind the End User. Open Ecosystem Partner is prohibited from making any changes to the EUMA. Open Ecosystem Partner must further ensure that End User does not change the EUMA. d) If the relevant End User has not duly signed the EUMA or if the content of the EUMA was unduly changed or is incomplete, SAP will not accept the corresponding SAP Delivered Support order for such End User and will, thus, not provide SAP Delivered Support. Open Ecosystem Partner will indemnify SAP against any and all losses, actions, claims, expenses, demands and liabilities which may be incurred by or made against SAP if the EUMA was unduly changed or is incomplete.

SAP Delivered Support Agreement. EUMA 1. Conclusion of the SAP Delivered Support Agreement/EUMA a) If an End User wants to order SAP Delivered Support and provided SAP offers SAP Delivered Support for the relevant Software product(s), the End User will need to conclude a EUMA directly with SAP. b) Open Ecosystem Partner When Distributor submits a Software order, Distributor must inform also submit a copy of the EUMA signed by the End User that: i. for whom the Software is ordered if the relevant End User wants to order SAP Delivered Support. SAP will not deliver any SAP Delivered Support until SAP received provide the electronic means to attach, upload or otherwise submit a signed copy of the EUMA together with the order in the order process. If required in the country of the relevant End User’s duly , SAP will provide an address to which an originally signed XXXX; and ii. SAP has the right not to provide SAP Delivered Support as long as any copy of the adverse conditions as set out in this Article 6 (SAP Delivered Support Agreement/EUMA) no. 1c) is presentEUMA by the End User must be send. c) Open Ecosystem Partner must ensure that the person signing the EUMA is duly authorized to represent and has the full legal capacity to legally bind the End User. Open Ecosystem Partner Distributor is prohibited from making any changes to the EUMA but may have to insert certain additionally required information into the EUMA. Open Ecosystem Partner Distributor must further ensure that End User does not change the EUMA. d) If the relevant End User has not duly signed the EUMA or if the content of the EUMA was unduly changed or is incomplete, SAP will not accept the corresponding SAP Delivered Support order for such End User and will, thus, not provide SAP Delivered Support. Open Ecosystem Partner Distributor will indemnify SAP against any and all losses, actions, claims, expenses, demands and liabilities which may be incurred by or made against SAP if the EUMA was unduly changed or is incomplete.

SAP Delivered Support Agreement. EUMA 1. Conclusion of the SAP Delivered Support Agreement/EUMA a) If an End User wants to order SAP Delivered Support and provided SAP offers SAP Delivered Support for the relevant Software product(s), the End User will need to conclude a EUMA directly with SAP. b) Open Ecosystem Partner must inform the End User that: i. SAP will not deliver any SAP Delivered Support until SAP received End User’s duly signed XXXX; and ii. SAP has the right not to provide SAP Delivered Support as long as any of the adverse conditions as set out in this Article 6 (SAP Delivered Support Agreement/EUMA) no. 1c1d) is present. c) Open Ecosystem Partner must ensure that the person signing the EUMA is duly authorized to represent and has the full legal capacity to legally bind the End User. Open Ecosystem Partner is prohibited from making any changes to the EUMA. Open Ecosystem Partner must further ensure that End User does not change the EUMA. d) If the relevant End User has not duly signed the EUMA or if the content of the EUMA was unduly changed or is incomplete, SAP will not accept the corresponding SAP Delivered Support order for such End User and will, thus, not provide SAP Delivered Support. Open Ecosystem Partner will indemnify SAP against any and all losses, actions, claims, expenses, demands and liabilities which may be incurred by or made against SAP if the EUMA was unduly changed or is incomplete.

SAP Delivered Support Agreement. EUMA 1. Conclusion of the SAP Delivered Support Agreement/EUMA. a) If an End User wants to order SAP Delivered Support and provided SAP offers SAP Delivered Support for the relevant Software product(s), the End User will need to conclude a EUMA directly with SAP. b) Open Ecosystem Partner When Distributor submits a Software order, Distributor must inform also submit a copy of the EUMA signed by the End User that: i. for whom the Software is ordered if the relevant End User wants to order SAP Delivered Support. SAP will not deliver any SAP Delivered Support until SAP received provide the electronic means to attach, upload or otherwise submit a signed copy of the EUMA together with the order in the order process. If required in the country of the relevant End User’s duly , SAP will provide an address to which an originally signed XXXX; and ii. SAP has the right not to provide SAP Delivered Support as long as any copy of the adverse conditions as set out in this Article 6 (SAP Delivered Support Agreement/EUMA) no. 1c) is presentEUMA by the End User must be sent. c) Open Ecosystem Partner must ensure that the person signing the EUMA is duly authorized to represent and has the full legal capacity to legally bind the End User. Open Ecosystem Partner Distributor is prohibited from making any changes to the EUMA but may have to insert certain additionally required information into the EUMA. Open Ecosystem Partner Distributor must further ensure that End User does not change the EUMA. d) If the relevant End User has not duly signed the EUMA or if the content of the EUMA was unduly changed or is incomplete, SAP will not accept the corresponding SAP Delivered Support order for such End User and will, thus, not provide SAP Delivered Support. Open Ecosystem Partner Distributor will indemnify SAP against any and all losses, actions, claims, expenses, demands and liabilities which may be incurred by or made against SAP if the EUMA was unduly changed or is incomplete.