School or Office. An employee shall present his complaint orally to the appropriate administrator, within ten (10) school days after knowledge by the employee of the facts giving rise to the act or condition which is the basis of the complaint. The employee, or his representative, and the administrator shall confer with the view of arriving at a mutually satisfactory resolution. All matters, whether or not they meet the definition of a grievance as defined in Section 4.2, may be discussed at this stage. The administrator shall render a written decision which shall be communicated to the employee or Union representative within five (5) school days of the conference. Only grievances as defined in Section 4.2 may be pursued to Step 2.
School or Office. The aggrieved employee and his representative shall discuss the grievance with the employee's immediate supervisor within ten (10) calendar days, and in no event more than thirty (30) days, from the date of the events or conditions, or his knowledge thereof, which provide the basis for grievance. The employee, or his representative, and the supervisor shall confer with the view of arriving at a mutually satisfactory resolution. All matters, whether or not they meet the definition of grievance as defined above, may be discussed at this stage. The employee’s immediate supervisor shall attempt to adjust the matter within ten (10) calendar days of the presentation of the grievance.
