Security Communication and Assistance. a. Except as required by mandatory applicable law or by existing applicable contractual obligations, Xxxxxxx agrees that it will not inform any third party of any Information Security Incident referencing, or identifying the Customer, without Customer’s prior written consent. Flexera will fully cooperate with Customer and law enforcement authorities concerning any unauthorized access to Customer’s systems or networks, or data. Such co-operation will include the retention of all information and data within Flexera’s possession, custody, or control that is directly related to any Information Security Incident. b. If disclosure is required by law, Flexera will work with Customer regarding the timing, content, and recipients of such disclosure. c. Flexera will respond promptly to any reasonable Customer requests for information, cooperation, and assistance, including to a Customer designated response center.
Appears in 8 contracts
Samples: Subscription Agreement, Flexera Subscription Agreement, Subscription Agreement
Security Communication and Assistance. a. Except as required by mandatory applicable law or by existing applicable contractual obligations, Xxxxxxx Flexera agrees that it will not inform any third party of any Information Security Incident referencing, or identifying the Customer, without Customer’s prior written consent. Flexera will fully cooperate with Customer and law enforcement authorities concerning any unauthorized access to Customer’s systems or networks, or data. Such co-operation will include the retention of all information and data within Flexera’s possession, custody, or control that is directly related to any Information Security Incident.
b. If disclosure is required by law, Flexera will work with Customer regarding the timing, content, and recipients of such disclosure.
c. Flexera will respond promptly to any reasonable Customer requests for information, cooperation, and assistance, including to a Customer designated response center.
Appears in 4 contracts
Samples: Flexera Subscription Agreement, Flexera One Subscription Agreement, Subscription Agreement