Sending Money. You may send money to a User or other Recipient at your initiation or in response to a User’s request for money using their U.S. mobile phone number or email address in amounts up to the available balance in your Account subject to the limits set forth in Section 10. It is your responsibility to ensure that you are using a U.S. mobile phone number or email address belonging to the User or Recipient. In order to help protect your account against fraud, your limits for sending funds will be lower for the first 30 days following initial Zelle enrollment, or after changing your existing mobile phone number, email address, or linked account number enrolled with Zelle, as provided in Section 10. You will be notified through the Service if this restriction applies. Further, the amount of funds you can send to certain recipients may be lower, as provided in Section 10. You understand that use of this Service by you shall at all times be subject to (i) these Terms and Conditions, and (ii) your express authorization at the time of the transaction for us to initiate a debit entry to your Account. You understand that when you send a payment, you will have no ability to cancel, revoke, withdraw or stop that payment. You may only cancel a payment if the person to whom you sent the money has not yet enrolled in the Service. If the person you sent money to has already enrolled with Xxxxx, the money is sent directly to their bank account (except as otherwise provided below) and may not be stopped, canceled or revoked. You can make one-time transfers at any time. You may also schedule one-time, future- dated transfers when using a consumer account. Recurring transfers are not permitted. Any transfer You request will only be completed if there are available funds in your Account. You can cancel a scheduled payment up to one day before its scheduled send date by using functions available in the Citi Mobile® App. A Recipient must enroll within 14 days of your payment request and use the same email address or mobile phone number that You entered in order for us to send them money. If the Recipient does not enroll using the same email address or mobile phone number you entered and accept the transfer within 14 days, the transaction will be cancelled. Once the Recipient has enrolled, future initiated transfers will be eligible for deposit directly in the Recipient's account. In addition, some Network Banks require their enrolled customers receiving transfers to affirmatively accept each transfer within 14 days before depositing it into their account. If the Recipient does not affirmatively accept the transfer within 14 days as required by their financial institution or affirmatively declines the transfer, the transaction will be cancelled. Most transfers of money from you to another User will occur in minutes; however, there are circumstances when payments may take longer. We may need additional time to verify your identity or the identity of the person receiving the money. If you are sending money to a Recipient who has not enrolled as a User with us, with a Network Bank or in the Zelle mobile app, they will receive a text or email notification instructing them on how to enroll to receive the money. You understand and acknowledge that a Recipient to whom you are sending money and who is not enrolled as a User may fail to enroll with another Network Bank or the Network, or otherwise ignore the payment notification, and the transfer may not occur. We may delay sending money or the transfer may be blocked altogether to prevent suspected fraud or comply with regulatory requirements. If we block a payment that you have initiated, we will notify you. We have no control over the actions of other Recipients, Users, Network Banks or other financial institutions that could delay or prevent your money from being delivered to the intended Recipient or User.
Appears in 2 contracts
Samples: online.citi.com, online.citi.com
Sending Money. You may send money to a another User or other Recipient at your initiation or in response to a that User’s request for money using their U.S. mobile phone number or email address in amounts up to the available balance in your Account subject to the limits set forth in Section 10. It is your responsibility to ensure that you are using a U.S. mobile phone number or email address belonging to the User or Recipient. In order to help protect your account against fraud, your limits for sending funds will be lower for the first 30 days following initial Zelle enrollment, or after changing your existing mobile phone number, email address, or linked account number enrolled with Zelle, as provided in Section 10. You will be notified through the Service if this restriction applies. Further, the amount of funds you can send to certain recipients may be lower, as provided in Section 10money. You understand that use of this Service by you shall at all times be subject to (i) these Terms and Conditionsthis Agreement, and (ii) your express authorization at the time of the transaction for us or another Network Bank to initiate a debit entry to your Accountbank account. You understand that when you send a paymentthe Payment, you will have no ability to cancel, revoke, withdraw or stop that paymentit. You may only cancel a payment Payment if the person to whom you sent the money has not yet enrolled in the Service. If the person you sent money to has already enrolled with XxxxxZelle, either in the Zelle mobile app or with a Network Bank, the money is sent directly to their bank account (except as otherwise provided below) and may not be stopped, canceled or revoked. You can make one-time transfers at any time. You may also schedule one-timeIn most cases, future- dated transfers when using a consumer account. Recurring transfers you are not permitted. Any transfer You request will only be completed if there are available funds in your Account. You can cancel a scheduled payment up to one day before its scheduled send date by using functions available in the Citi Mobile® App. A Recipient must enroll within 14 days of your payment request and use the same email address or mobile phone number that You entered in order for us to send them sending money. If the Recipient does not enroll using the same email address or mobile phone number you entered and accept the transfer within 14 days, the transaction will be cancelled. Once the Recipient has enrolled, future initiated transfers will be eligible for deposit directly in the Recipient's account. In addition, some Network Banks require their enrolled customers receiving transfers to affirmatively accept each transfer within 14 days before depositing it into their account. If the Recipient does not affirmatively accept the transfer within 14 days as required by their financial institution or affirmatively declines the transfer, the transaction will be cancelled. Most transfers of money from you to another User Transfer will occur in minutes; however, there are circumstances when payments the Payment may take longer. We For example, in order to protect you, us, Xxxxx and the other Network Banks, we may need additional time to verify your identity or the identity of the person receiving the money. If you are sending money to a Recipient someone who has not enrolled as a User with us, with either Zelle or a Network Bank or Bank, the Transfer may take up to two (2) Business Days from the day the intended recipient responds to the Payment notification by enrolling as a User. During this period, and in any other circumstance when we need additional time to verify the Zelle mobile appTransfer details, they a hold will receive a text or email notification instructing them be placed on how to enroll to receive your account for the moneyamount of the Transfer. You understand and acknowledge that a Recipient person to whom you are sending money and who is not enrolled registered as a User may fail to enroll register with another Network Bank or the NetworkZelle, or otherwise ignore the payment Payment notification, and the transfer Transfer may not occur. We may delay If the person to whom you are sending money does not enroll, set up an email address or mobile number and accept the Transfer within 14 days, the Transfer will be cancelled. The money may also be delayed or the transfer Transfer may be blocked altogether to prevent suspected fraud or comply with regulatory requirements. If We will notify you by email if we delay or block a payment Payment that you have initiated, we will notify youinitiated using the Service. We have no control over the actions of other Recipients, Users, other Network Banks or other financial institutions that could delay or prevent your money from being delivered to the intended Recipient User. The Bank, in its sole discretion, may implement limits, with or Userwithout notice, on the number or amount of Payments you send through the Service. You also acknowledge and understand that neither the Bank nor Zelle offer a protection program for authorized Payments made through the Service (for example, if you do not receive goods or services that you paid for or if the goods or services are damaged or otherwise not what you expected).
Appears in 1 contract
Samples: Online and Mobile Access Agreement
Sending Money. You may send money to a User or other Recipient at your initiation or in response to a User’s request for money using their U.S. mobile phone number or email address in amounts up to the available balance in your Account subject to the limits set forth in Section 10. It is your responsibility to ensure that you are using a U.S. mobile phone number or email address belonging to the User or Recipient. In order to help protect your account against fraud, your limits for sending funds will be lower for the first 30 days following initial Zelle enrollment, or after changing your existing mobile phone number, email address, or linked account number enrolled with Zelle, as provided in Section 10. You will be notified through the Service if this restriction applies. Further, the amount of funds you can send to certain recipients may be lower, as provided in Section 10. You understand that use of this Service by you shall at all times be subject to (i) these Terms and Conditions, and (ii) your express authorization at the time of the transaction for us to initiate a debit entry to your Account. You understand that when you send a payment, you will have no ability to cancel, revoke, withdraw or stop that payment. You may only cancel a payment if the person to whom you sent the money has not yet enrolled in the Service. If the person you sent money to has already enrolled with Xxxxx, the money is sent directly to their bank account (except as otherwise provided below) and may not be stopped, canceled or revoked. You can make one-time transfers at any time. You may also schedule one-time, future- dated transfers when using a consumer account. Recurring transfers are not permitted. Any transfer You request will only be completed if there are available funds in your Account. You can cancel a scheduled payment up to one day before its scheduled send date by using functions available in the Citi Mobile® App. A Recipient must enroll within 14 days of your payment request and use the same email address or mobile phone number that You entered in order for us to send them money. If the Recipient does not enroll using the same email address or mobile phone number you entered and accept the transfer within 14 days, the transaction will be cancelled. Once the Recipient has enrolled, future initiated transfers will be eligible for deposit directly in the Recipient's account. In addition, some Network Banks require their enrolled customers receiving transfers to affirmatively accept each transfer within 14 days before depositing it into their account. If the Recipient does not affirmatively accept the transfer within 14 days as required by their financial institution or affirmatively declines the transfer, the transaction will be cancelled. Most transfers of money from you to another User will occur in minutes; however, there are circumstances when payments may take longer. We may need additional time to verify your identity or the identity of the person receiving the money. If you are sending money to a Recipient who has not enrolled as a User with us, with a Network Bank or in the Zelle mobile app, they will receive a text or email notification instructing them on how to enroll to receive the money. You understand and acknowledge that a Recipient to whom you are sending money and who is not enrolled as a User may fail to enroll with another Network Bank or the Network, or otherwise ignore the payment notification, and the transfer may not occur. We may delay sending money or the transfer may be blocked altogether to prevent suspected fraud or comply with regulatory requirements. If we block a payment that you have initiated, we will notify you. We have no control over the actions of other Recipients, Users, Network Banks or other financial institutions that could delay or prevent your money from being delivered to the intended Recipient or User.
Appears in 1 contract
Samples: online.citi.com
Sending Money. You may send money to a another User or other Recipient at your initiation or in response to a that User’s request for money using their U.S. mobile phone number or email address in amounts up to the available balance in your Account subject to the limits set forth in Section 10. It is your responsibility to ensure that you are using a U.S. mobile phone number or email address belonging to the User or Recipient. In order to help protect your account against fraud, your limits for sending funds will be lower for the first 30 days following initial Zelle enrollment, or after changing your existing mobile phone number, email address, or linked account number enrolled with Zelle, as provided in Section 10. You will be notified through the Service if this restriction applies. Further, the amount of funds you can send to certain recipients may be lower, as provided in Section 10money. You understand that use of this Service by you shall at all times be subject to (i) these Terms and Conditionsthis Agreement, and (ii) your express authorization at the time of the transaction for us or another Network Bank to initiate a debit entry to your Accountbank account. You understand that when you send a paymentthe Payment, you will have no ability to cancel, revoke, withdraw or stop that paymentit. You may only cancel a payment Payment if the person to whom you sent the money has not yet enrolled in the Service. If the person you sent money to has already enrolled with XxxxxZelle, either in the Zelle mobile app or with a Network Bank, the money is sent directly to their bank account (except as otherwise provided below) and may not be stopped, canceled or revoked. You can make one-time transfers at any time. You may also schedule one-timeIn most cases, future- dated transfers when using a consumer account. Recurring transfers you are not permitted. Any transfer You request will only be completed if there are available funds in your Account. You can cancel a scheduled payment up to one day before its scheduled send date by using functions available in the Citi Mobile® App. A Recipient must enroll within 14 days of your payment request and use the same email address or mobile phone number that You entered in order for us to send them sending money. If the Recipient does not enroll using the same email address or mobile phone number you entered and accept the transfer within 14 days, the transaction will be cancelled. Once the Recipient has enrolled, future initiated transfers will be eligible for deposit directly in the Recipient's account. In addition, some Network Banks require their enrolled customers receiving transfers to affirmatively accept each transfer within 14 days before depositing it into their account. If the Recipient does not affirmatively accept the transfer within 14 days as required by their financial institution or affirmatively declines the transfer, the transaction will be cancelled. Most transfers of money from you to another User Transfer will occur in minutes; however, there are circumstances when payments the Payment may take longer. We For example, in order to protect you, us, Zelle and the other Network Banks, we may need additional time to verify your identity or the identity of the person receiving the money. If you are sending money to a Recipient someone who has not enrolled as a User with us, with either Zelle or a Network Bank or Bank, the Transfer may take up to two (2) Business Days from the day the intended recipient responds to the Payment notification by enrolling as a User. During this period, and in any other circumstance when we need additional time to verify the Zelle mobile appTransfer details, they a hold will receive a text or email notification instructing them be placed on how to enroll to receive your account for the moneyamount of the Transfer. You understand and acknowledge that a Recipient person to whom you are sending money and who is not enrolled registered as a User may fail to enroll register with another Network Bank or the NetworkZelle, or otherwise ignore the payment Payment notification, and the transfer Transfer may not occur. We may delay If the person to whom you are sending money does not enroll, set up an email address or mobile number and accept the Transfer within 14 days, the Transfer will be cancelled. The money may also be delayed or the transfer Transfer may be blocked altogether to prevent suspected fraud or comply with regulatory requirements. If We will notify you by email if we delay or block a payment Payment that you have initiated, we will notify youinitiated using the Service. We have no control over the actions of other Recipients, Users, other Network Banks or other financial institutions that could delay or prevent your money from being delivered to the intended Recipient User. The Bank, in its sole discretion, may implement limits, with or Userwithout notice, on the number or amount of Payments you send through the Service. You also acknowledge and understand that neither the Bank nor Zelle offer a protection program for authorized Payments made through the Service (for example, if you do not receive goods or services that you paid for or if the goods or services are damaged or otherwise not what you expected).
Appears in 1 contract
Samples: Online and Mobile Access Agreement