Common use of Serena® Service Manager ( Clause in Contracts

Serena® Service Manager (. SSM"). SSM is licensed on the basis of Seats and Concurrent Users. Each SSM license may use and participate in all activities and functionality of SBM that pertain to workflow applications to which the SSM license has been granted access at runtime, including the workflow, workflow roles, transition items, sending and receiving notifications, creating reports, and creating dashboards. Each SSM license includes one SBM Connect for Sharepoint User license. Customer may access the Service Request Center functionality installed with SSM only to the extent it has purchased a requisite number of Serena Request Center licenses..

Serena® Service Manager (. SSM"). SSM is licensed on the basis of Seats and Concurrent Users. Each SSM license may use and participate in all activities and functionality of SBM that pertain to workflow applications to which the SSM license has been granted access at runtime, including the workflow, workflow roles, transition items, sending and receiving notifications, creating reports, and creating dashboards. Each SSM license includes one SBM Connect for Sharepoint User license. Customer may access the Service Request Center functionality installed with SSM only to the extent it has purchased a requisite number of Serena Request Center licenses...

Serena® Service Manager (. “SSM"”). SSM is licensed on the basis of Seats and Concurrent Users. Each SSM license may use and participate in all activities and functionality of SBM that pertain to workflow applications to which the SSM license has been granted access at runtime, including the workflow, workflow roles, transition items, sending and receiving notifications, creating reports, and creating dashboards. Each SSM license includes one SBM Connect for Sharepoint SharePoint User license. Customer You may access the Service Request Center functionality installed with SSM only to the extent it has You have purchased a requisite number of Serena Request Center licenses...

Serena® Service Manager (. “SSM"”). SSM is licensed on the basis of Seats and Concurrent Users. Each SSM license may use and participate in all activities and functionality of SBM that pertain to workflow applications to which the SSM license has been granted access at runtime, including the workflow, workflow roles, transition items, sending and receiving notifications, creating reports, and creating dashboards. Each SSM license includes one SBM Connect for Sharepoint SharePoint User license. Customer You may access the Service Request Center functionality installed with SSM only to the extent it has You have purchased a requisite number of Serena Xxxxxx Request Center licenses...