Server Hosting. OIT-ITS will provide a physical location, hardware installation, power and network connection for consumer’s server(s). Consumer is responsible for everything else related to the server(s) such as, but not limited to: i. Operating System software installation, configuration and maintenance ii. Application software installation, configuration and maintenance iii. Operating System and Application problem determination and resolution iv. Operating System and Application monitoring and support v. Operating System and Application backup and recovery vi. Hardware Maintenance
Appears in 4 contracts
Samples: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)
Server Hosting. OIT-ITS OIT‐ITS will provide a physical location, hardware installation, power and network connection for consumer’s server(s). Consumer is responsible for everything else related to the server(s) such as, but not limited to:
i. Operating System software installation, configuration and maintenance
ii. Application software installation, configuration and maintenance
iii. Operating System and Application problem determination and resolution
iv. Operating System and Application monitoring and support
v. Operating System and Application backup and recovery
vi. Hardware Maintenance
Appears in 1 contract
Samples: Service Level Agreement (Sla)