Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution procedures will apply with respect to any billing dispute arising out of or relating to the Agreement. 16.3.1.1 If the written notice given pursuant to Section 15.2 discloses that a dispute relates to billing, then the procedures set forth in this Section 16.3.1 shall be used and the dispute shall first be referred to the appropriate service center for resolution. In order to resolve a billing dispute, one Party shall furnish the other Party written notice of (i) the date of the bill in question, (ii) BAN number of the bill in question, (iii) telephone number, circuit ID number or trunk number in question, (iv) any USOC information relating to the item questioned, (v) amount billed, (vi) amount in question, and (vii) the reason that the Party disputes the billed amount. 16.3.1.2 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements thirty (30) to sixty (60) calendar days from the Bill Due Date (provided the disputing Party furnishes all requisite information and evidence under Section 16.3.1.1 by the Bill Due Date). If not resolved within thirty (30) calendar days, upon request, the Parties will notify each other of the status of the dispute and the expected resolution date. 16.3.1.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either Party may initiate Informal Resolution of Disputes identified in Section 16.4 prior to initiating Formal Resolution of Disputes identified in Section 16.5 if the Parties are unable to resolve the Disputed Amounts.
Appears in 9 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution procedures will apply with respect to any billing dispute arising out of or relating to the Agreement.
16.3.1.1 If the written notice given pursuant to Section 15.2 discloses that a dispute relates to billing, then the procedures set forth in this Section 16.3.1 shall be used and the dispute shall first be referred to the appropriate service center for resolution. In order to resolve a billing dispute, one Party shall furnish the other Party written notice of (i) the date of the bill xxxx in question, (ii) BAN number of the bill xxxx in question, (iii) telephone number, circuit ID number or trunk number in question, (iv) any USOC information relating to the item questioned, (v) amount billed, (vi) amount in question, and (vii) the reason that the Party disputes the billed amount.
16.3.1.2 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements thirty (30) to sixty (60) calendar days from the Bill Xxxx Due Date (provided the disputing Party furnishes all requisite information and evidence under Section
16.3.1.1 by the Bill Xxxx Due Date). If not resolved within thirty (30) calendar days, upon request, the Parties will notify each other of the status of the dispute and the expected resolution date.
16.3.1.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either Party may initiate Informal Resolution of Disputes identified in Section 16.4 prior to initiating Formal Resolution of Disputes identified in Section 16.5 if the Parties are unable to resolve the Disputed Amounts.
Appears in 3 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution procedures will dispute resolution procedureswill apply with respect to any billing dispute arising out of or relating to the this Agreement. Written notice sent to AT&T-22STATE for Disputed Amounts must be made onAT&T-22STATE’s “Billing Claims Dispute Form”.
16.3.1.1 19.4.1 If the written notice given pursuant to this Section 15.2 19.3 above discloses that a the dispute relates to billingtobilling, then the procedures set forth in this Section 16.3.1 18.4 above shall be used and used.
19.4.2 For a dispute submitted by Xxxxxxx, the dispute shall first be referred to processed by the appropriate service center for resolution. In order to .
19.4.3 To resolve a billing dispute, one the Disputing Party shall furnish the other Billing Party with written notice of (i) the following:
19.4.3.1 the date of the bill in question, (ii;
19.4.3.2 the Billing Account Number(s) BAN number that is the subject of the bill in question, (iii) dispute;
19.4.3.3 the telephone number, circuit ID number or trunk number in question, (iv) that is the subject of the dispute;
19.4.3.4 any USOC information (or other descriptive information) relating to the item questioned, (v) subject of the dispute;
19.4.3.5 the amountbilled;
19.4.3.6 the amount billed, (vi) amount in question, and (vii) indispute; and
19.4.3.7 the reason that the Disputing Party disputes the billed amount.
16.3.1.2 19.4.4 When Carrier is the Disputing Party, Carrier must provide evidence toAT&T-22STATE that it has either paid the disputed amount or established an interest bearing escrow account that complies with the requirements set forth in Section 17.14 above, and that Xxxxxxx has deposited all Unpaid Charges relating to services into that escrow account in order for that billing Claim tobe deemed a “dispute”.Failure to provide the information and evidence required by Section 19.0 above not later than twenty-nine (29) calendar days following the Bill Due Date shall constitute Carrier’s irrevocable and full waiver of its right to dispute the subject charges.
19.4.5 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements invoices within sixty (60) days of the Billing Party’s receipt of notice of Disputed Amounts. However, if the dispute is not resolved within the first thirty (30) to days of such sixty (60) calendar days from the Bill Due Date (provided the disputing Party furnishes all requisite information and evidence under Section
16.3.1.1 by the Bill Due Date). If not resolved within thirty (30) calendar daysday period, upon requestuponrequest, the Parties will notify each other Billing Party shall advisethe Disputing Party of the status of the dispute and the expected resolution date.
16.3.1.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either Party may initiate Informal Resolution of Disputes identified in Section 16.4 prior to initiating Formal Resolution of Disputes identified in Section 16.5 if 19.4.6 If the Parties are unable not able to resolve their billing disputes, either Party may inform the Disputed Amountsother Party in writing that it is invoking the informal dispute resolution provisions of this Agreement.
Appears in 2 contracts
Samples: One Way CMRS Interconnection Agreement (Paging), One Way CMRS Interconnection Agreement (Paging)
Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution procedures will apply with respect to any billing dispute arising out of or relating to the Agreement.
16.3.1.1 10.4.1 If the written notice given pursuant to Section 15.2 10.3 discloses that a CLEC dispute relates to billing, then the procedures set forth in this Section 16.3.1 10.4 shall be used and the dispute shall first be referred to the appropriate service center AT&T Wisconsin Service Center for resolution. In order to resolve a billing dispute, one Party disputing party shall furnish the other Party AT&T Wisconsin written notice of (i) the date of the bill xxxx in question, (ii) CBA/ ASBS or BAN number of the bill xxxx in question, (iii) telephone number, circuit ID number or trunk number in question, (iv) any USOC information relating to the item questioned, (v) amount billed, billed and (vi) amount in question, question and (vii) the reason that the Party CLEC disputes the billed amount. To be deemed a “dispute” under this Section 10.4, CLEC must provide evidence that it has either paid the disputed amount or established an interest bearing escrow account that complies with the requirements set forth in Section 8.4 of this Agreement and deposited all Unpaid Charges relating to Resale Services and Network Elements into that escrow account. Failure to provide the information and evidence required by this Section 10.4.1 not later than twenty-nine (29) calendar days following the Xxxx Due Date shall constitute CLEC’s irrevocable and full waiver of its right to dispute the subject charges.
16.3.1.2 10.4.2 The Parties shall attempt to resolve Disputed Amounts appearing on the other Party's current billing statements thirty (30) to sixty (60) calendar days from the Bill Xxxx Due Date (provided the disputing other Party furnishes all requisite information and evidence under Section
16.3.1.1 Section 10.4.1 by the Bill Xxxx Due Date). If not resolved within thirty (30) calendar days, upon request, the Parties non-disputing Party will notify each other the disputing Party of the status of the dispute and the expected resolution date.
16.3.1.3 10.4.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either Party may initiate Informal Resolution If not resolved within thirty (30) calendar days from the date notice of Disputes identified in Section 16.4 prior to initiating Formal Resolution of Disputes identified in Section 16.5 if the Parties are unable to resolve the Disputed Amounts.Amounts was received (provided that CLEC furnishes all requisite information and evidence under Section
Appears in 2 contracts
Samples: Interconnection Agreement, Interconnection Agreement
Service Center Dispute Resolution. 16.3.1 The the following Dispute Resolution procedures will apply with respect to any billing dispute arising out of or relating to the Agreement. Written Notice sent to AT&T-22STATE for Disputed Amounts must be made on the “Billing Claims Dispute Form”.
16.3.1.1 13.4.1 If the written notice Notice given pursuant to Section 15.2 13.3 above discloses that a the dispute relates to billing, then the procedures set forth in this Section 16.3.1 12.4 above shall be used and used.
13.4.2 For a dispute submitted by the CLEC, the dispute shall first be referred to processed by the appropriate service center for resolution. .
13.4.3 In order to resolve a billing dispute, one the Disputing Party shall furnish the other Party written notice of (i) Notice of:
13.4.3.1 the date of the bill in question, question;
13.4.3.2 the account number or other identification (iiCLEC must provide the CBA/ESBA/ASBS or BAN number) BAN number of the bill in question, (iii) ;
13.4.3.3 telephone number, circuit ID number or trunk number in question, (iv) ;
13.4.3.4 any USOC (or other descriptive information) information relating to the item questioned, (v) ;
13.4.3.5 amount billed, (vi) ;
13.4.3.6 amount in question, and (vii) ; and
13.4.3.7 the reason that the Disputing Party disputes the billed amount.
16.3.1.2 13.4.4 When CLEC is the Disputing Party, CLEC must provide evidence to AT&T-22STATE that it has either paid the disputed amount or established an interest bearing escrow account that complies with the requirements set forth in Section 11.9 above of this Agreement and deposited all Unpaid Charges relating to Resale Services and 251(c)(3) UNEs into that escrow account in order for that billing claim to be deemed a “dispute”. Failure to provide the information and evidence required by this Section 13.0 not later than twenty-nine (29) calendar days following the Bill Due Date shall constitute CLEC’s irrevocable and full waiver of its right to dispute the subject charges
13.4.5 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements thirty (30) to sixty (60) calendar days from the Bill Due Date (provided the disputing Disputing Party furnishes all requisite information and evidence under Section
16.3.1.1 Section 13.4 above by the Bill Due Date). If not resolved within thirty (30) calendar days, upon request, the Parties non-Disputing Party will notify each other the Disputing Party of the status of the dispute and the expected resolution date.
16.3.1.3 13.4.6 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either If not resolved within thirty (30) calendar days from the date Notice of the Disputed Amounts was received (provided that CLEC furnishes all requisite information and evidence under Section 13.4 above, upon request, the non-Disputing Party will notify the Disputing Party of the status of the dispute and the expected resolution date.
13.4.7 If the Disputing Party is not satisfied by the resolution of the billing dispute under this Section 13.4 above, the Disputing Party may initiate notify the Billing Party in writing that it wishes to invoke the Informal Resolution of Disputes identified in afforded pursuant to Section 16.4 prior to initiating Formal Resolution 13.5 below of Disputes identified in Section 16.5 if the Parties are unable to resolve the Disputed Amountsthis Agreement.
Appears in 1 contract
Samples: Interconnection Agreement
Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution dispute resolution procedures will apply with respect to any billing dispute arising out of or relating to the this Agreement. Written notice sent to AT&T-21STATE for Disputed Amounts must be made on AT&T-21STATE’s “Billing Claims Dispute Form”.
16.3.1.1 19.4.1 If the written notice given pursuant to this Section 15.2 19.3 above discloses that a the dispute relates to billing, then the procedures set forth in this Section 16.3.1 18.4 above shall be used and used.
19.4.2 For a dispute submitted by Xxxxxxx, the dispute shall first be referred to processed by the appropriate service center for resolution. In order to .
19.4.3 To resolve a billing dispute, one the Disputing Party shall furnish the other Billing Party with written notice of (i) the following:
19.4.3.1 the date of the bill in question, (ii;
19.4.3.2 the Billing Account Number(s) BAN number that is the subject of the bill in question, (iii) dispute;
19.4.3.3 the telephone number, circuit ID number or trunk number in question, (iv) that is the subject of the dispute;
19.4.3.4 any USOC information (or other descriptive information) relating to the item questioned, (v) subject of the dispute;
19.4.3.5 the amount billed, (vi) ;
19.4.3.6 the amount in question, and (vii) dispute; and
19.4.3.7 the reason that the Disputing Party disputes the billed amount. Page 33 of 54 Contract Id: 8601553 Version: 3Q16 – One-Way CMRS ICA – Paging – 08/30/16
19.4.4 When Carrier is the Disputing Party, Carrier must provide evidence to AT&T-21STATE that it has either paid the disputed amount or established an interest bearing escrow account that complies with the requirements set forth in Section 17.14 above, and that Xxxxxxx has deposited all Unpaid Charges relating to services into that escrow account in order for that billing Claim to be deemed a “dispute”. Failure to provide the information and evidence required by Section 19.0 above not later than twenty-nine (29) calendar days following the Bill Due Date shall constitute Carrier’s irrevocable and full waiver of its right to dispute the subject charges.
16.3.1.2 19.4.5 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements invoices within sixty (60) days of the Billing Party’s receipt of notice of Disputed Amounts. However, if the dispute is not resolved within the first thirty (30) to days of such sixty (60) calendar days from the Bill Due Date (provided the disputing Party furnishes all requisite information and evidence under Section
16.3.1.1 by the Bill Due Date). If not resolved within thirty (30) calendar daysday period, upon request, the Parties will notify each other Billing Party shall advise the Disputing Party of the status of the dispute and the expected resolution date.
16.3.1.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either Party may initiate Informal Resolution of Disputes identified in Section 16.4 prior to initiating Formal Resolution of Disputes identified in Section 16.5 if 19.4.6 If the Parties are unable not able to resolve their billing disputes, either Party may inform the Disputed Amountsother Party in writing that it is invoking the informal dispute resolution provisions of this Agreement.
Appears in 1 contract
Samples: Wholesale Agreement
Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution dispute resolution procedures will apply with respect to any billing dispute arising out of or relating to the Agreement. Written notice sent to AT&T-22STATE for Disputed Amounts must be made on the “Billing Claims Dispute Form”.
16.3.1.1 12.4.1 If the written notice given pursuant to this Section 15.2 12.3 above discloses that a the dispute relates to billing, then the procedures set forth in this Section 16.3.1 11.4 shall be used and used.
12.4.2 For a dispute submitted by the CMRS Provider, the dispute shall first be referred to processed by the appropriate service center for resolution. .
12.4.3 In order to resolve a billing dispute, one the Disputing Party shall furnish the other Party written notice of (i) of:
12.4.3.1 the date of the bill in question, ;
12.4.3.2 the account number or other identification (iiCMRS Provider must provide the CBA/ESBA/ASBS or BAN number) BAN number of the bill in question, (iii) ;
12.4.3.3 telephone number, circuit ID number or trunk number in question, (iv) ;
12.4.3.4 any USOC (or other descriptive information) information relating to the item questioned, (v) ;
12.4.3.5 amount billed, (vi) ;
12.4.3.6 amount in question, and (vii) dispute; and
12.4.3.7 the reason that the Disputing Party disputes the billed amount.
16.3.1.2 12.4.4 When CMRS Provider is the Disputing Party, CMRS Provider must provide evidence to AT&T-22STATE that it has either paid the disputed amount or established an interest bearing escrow account that complies with the requirements set forth in Section 10.10 above of this Agreement and deposited all Unpaid Charges relating to services into that escrow account in order for that billing Claim to be deemed a “dispute”. Failure to provide the information and evidence required by Section 12.0 above not later than fifteen (15) calendar days following the Bill Due Date shall constitute CMRS Provider’s irrevocable and full waiver of its right to dispute the subject charges.
12.4.5 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements invoices within sixty (60) days of the invoicing Party’s receipt of notice of Disputed Amounts. However, if the dispute is not resolved within the first thirty (30) to days of such sixty (60) calendar days from the Bill Due Date (provided the disputing Party furnishes all requisite information and evidence under Section
16.3.1.1 by the Bill Due Date). If not resolved within thirty (30) calendar daysday period, upon request, the Parties will notify each other invoicing Party shall advise the Disputing Party of the status of the dispute and the expected resolution date.
16.3.1.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either Party may initiate Informal Resolution of Disputes identified in Section 16.4 prior to initiating Formal Resolution of Disputes identified in Section 16.5 if 12.4.6 If the Parties are unable not able to resolve their billing disputes, either Party may inform the Disputed Amounts.other Party in writing that it is invoking the informal dispute resolution provisions of this Agreement. Page 29 of 247 365 WIRELESS, LLC
Appears in 1 contract
Samples: Wholesale Agreement
Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution procedures will apply with respect to any billing dispute arising out of or relating to the Agreement. Written notice sent to AT&T-21STATE for Disputed Amounts must be made on the “Billing Claims Dispute Form”.
16.3.1.1 8.4.1 If the written notice given pursuant to Section 15.2 8.3 discloses that a CLEC dispute relates to billing, then the procedures set forth in this Section 16.3.1 8.4 shall be used and the dispute shall first be referred to the appropriate service center for resolution. In order to resolve a billing dispute, one Party CLEC shall furnish the other Party AT&T-21STATE written Page 28 of 127 notice of (i) the date of the bill in question, (ii) CBA/ESBA/ASBS or BAN number of the bill in question, (iii) telephone number, circuit ID number or trunk number in question, (iv) any USOC information relating to the item questioned, (v) amount billed, (vi) amount in question, question and (vii) the reason that the Party CLEC disputes the billed amount.
16.3.1.2 8.4.2 The Parties shall attempt to resolve Disputed Amounts appearing on AT&T-21STATE’s current billing statements within thirty (30) to sixty (60) calendar days from the Bill Due Date (provided the disputing Party CLEC furnishes all requisite information and evidence under Section
16.3.1.1 Section 8.4.1 by the Bill Due Date). If not resolved within thirty (30) calendar days, upon request, the Parties AT&T-21STATE will notify each other CLEC of the status of the dispute and the expected resolution date.
16.3.1.3 8.4.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either If not resolved within thirty (30) calendar days from the date notice of the Disputed Amounts was received (provided that CLEC furnishes all requisite information and evidence under Section 8.4.1), AT&T-21STATE will notify CLEC of the status of the dispute and the expected resolution date.
8.4.4 If a Party is not satisfied by the resolution of the billing dispute under this Section 8.4, the Party may initiate notify the other Party in writing that it wishes to invoke the Informal Resolution of Disputes identified in afforded pursuant to Section 16.4 prior to initiating Formal Resolution 8.5 of Disputes identified in Section 16.5 if the Parties are unable to resolve the Disputed Amountsthis Agreement.
Appears in 1 contract
Samples: Wholesale Agreement
Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution procedures will apply with respect to any billing dispute arising out of or relating to the Agreement. Written Notice sent to AT&T-11STATE for Disputed Amounts must be made on the “Billing Claims Dispute Form”.
16.3.1.1 13.4.1 If the written notice Notice given pursuant to Section 15.2 13.3 above discloses that a the dispute relates to billing, then the procedures set forth in this Section 16.3.1 12.4 above shall be used and used.
13.4.2 For a dispute submitted by the CLEC, the dispute shall first be referred to processed by the appropriate service center for resolution. .
13.4.3 In order to resolve a billing dispute, one the Disputing Party shall furnish the other Party written notice of (i) Notice of:
13.4.3.1 the date of the bill in question, ;
13.4.3.2 the account number or other identification (iiCLEC must provide the CBA/ESBA/ASBS or BAN number) BAN number of the bill in question, (iii) ;
13.4.3.3 telephone number, circuit ID number or trunk number in question, (iv) ;
13.4.3.4 any USOC (or other descriptive information) information relating to the item questioned, (v) ;
13.4.3.5 amount billed, (vi) ;
13.4.3.6 amount in question, and (vii) ; and
13.4.3.7 the reason that the Disputing Party disputes the billed amount.
16.3.1.2 13.4.4 When CLEC is the Disputing Party, CLEC must provide evidence to AT&T-11STATE that it has either paid the disputed amount or established an interest bearing escrow account that complies with the requirements set forth in Section 11.9 above of this Agreement and deposited all Unpaid Charges relating to Products and/or Services provided under this Agreement into that escrow account in order for that billing claim to be deemed a “dispute”. Failure to provide the information and evidence required by this Section 13.0 not later than twenty-nine (29) calendar days following the Bill Due Date shall constitute CLEC’s irrevocable and full waiver of its right to dispute the subject charges.
13.4.5 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements thirty (30) to sixty (60) calendar days from the Bill Due Date (provided the disputing Disputing Party furnishes all requisite information and evidence under Section
16.3.1.1 Section 13.4 above by the Bill Due Date). If not resolved within thirty (30) calendar days, upon request, the Parties non-Disputing Party will notify each other the Disputing Party of the status of the dispute and the expected resolution date.. Page 27 of 48 Contract Id: 4826327 Version: 4Q15 - Commercial Transit Agreement – CLEC – 12/16/15
16.3.1.3 13.4.6 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either If not resolved within thirty (30) calendar days from the date Notice of the Disputed Amounts was received (provided that 13.4 above furnishes all requisite information and evidence under Section 13.4 above, upon request, the non-Disputing Party will notify the Disputing Party of the status of the dispute and the expected resolution date.
13.4.7 If the Disputing Party is not satisfied by the resolution of the billing dispute under this Section 13.4 above, the Disputing Party may initiate notify the Billing Party in writing that it wishes to invoke the Informal Resolution of Disputes identified in afforded pursuant to Section 16.4 prior to initiating Formal Resolution 13.5 below of Disputes identified in Section 16.5 if the Parties are unable to resolve the Disputed Amountsthis Agreement.
Appears in 1 contract
Samples: Wholesale Agreement
Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution dispute resolution procedures will apply with respect to any billing dispute arising out of or relating to the this Agreement. Written notice sent to AT&T-21STATE for Disputed Amounts must be made on AT&T-21STATE’s “Billing Claims Dispute Form”.
16.3.1.1 19.4.1 If the written notice given pursuant to this Section 15.2 19.3 above discloses that a the dispute relates to billing, then the procedures set forth in this Section 16.3.1 18.4 above shall be used and used.
19.4.2 For a dispute submitted by Xxxxxxx, the dispute shall first be referred to processed by the appropriate service center for resolution. In order to .
19.4.3 To resolve a billing dispute, one the Disputing Party shall furnish the other Billing Party with written notice of (i) the following:
19.4.3.1 the date of the bill in question, (ii;
19.4.3.2 the Billing Account Number(s) BAN number that is the subject of the bill in question, (iii) dispute;
19.4.3.3 the telephone number, circuit ID number or trunk number in question, (iv) that is the subject of the dispute;
19.4.3.4 any USOC information (or other descriptive information) relating to the item questioned, (v) subject of the dispute;
19.4.3.5 the amount billed, (vi) ;
19.4.3.6 the amount in question, and (vii) dispute; and
19.4.3.7 the reason that the Disputing Party disputes the billed amount. Page 33 of 54 Contract Id: 8601553 Version: 3Q16 – One-Way CMRS ICA – Paging – 08/30/16
19.4.4 When Xxxxxxx is the Disputing Party, Xxxxxxx must provide evidence to AT&T-21STATE that it has either paid the disputed amount or established an interest bearing escrow account that complies with the requirements set forth in Section 17.14 above, and that Xxxxxxx has deposited all Unpaid Charges relating to services into that escrow account in order for that billing Claim to be deemed a “dispute”. Failure to provide the information and evidence required by Section 19.0 above not later than twenty-nine (29) calendar days following the Bill Due Date shall constitute Carrier’s irrevocable and full waiver of its right to dispute the subject charges.
16.3.1.2 19.4.5 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements invoices within sixty (60) days of the Billing Party’s receipt of notice of Disputed Amounts. However, if the dispute is not resolved within the first thirty (30) to days of such sixty (60) calendar days from the Bill Due Date (provided the disputing Party furnishes all requisite information and evidence under Section
16.3.1.1 by the Bill Due Date). If not resolved within thirty (30) calendar daysday period, upon request, the Parties will notify each other Billing Party shall advise the Disputing Party of the status of the dispute and the expected resolution date.
16.3.1.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either Party may initiate Informal Resolution of Disputes identified in Section 16.4 prior to initiating Formal Resolution of Disputes identified in Section 16.5 if 19.4.6 If the Parties are unable not able to resolve their billing disputes, either Party may inform the Disputed Amountsother Party in writing that it is invoking the informal dispute resolution provisions of this Agreement.
Appears in 1 contract
Samples: Wholesale Agreement
