Service Delivery Documentation Sample Clauses
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Service Delivery Documentation. The Provider must maintain records documenting the total number of recipients and names (or unique identifiers) of recipients to whom services were provided and the date(s) on which services were provided, so that an audit trail documenting service provision is available.
Service Delivery Documentation. 6.8.1 As service is delivered, drivers will use the Mobile Android Tablet (MAT) as their primary means to record all passenger transactions. The Contractor is responsible for ensuring that drivers collect required data and that MAT’s are properly maintained as required by SEPTA. The drivers may be required to collect information on the paper manifest as directed.
6.8.2 It is critical that the MAT be fully utilized to capture all required data points. The run start, route start, starting mileage, vehicle arrival at pickup; rider boarding time at the pickup location; vehicle arrival time at the drop off location, the time that the rider leaves the vehicle, run stop, route stop and ending mileage are data points that are critical to the operation.
6.8.3 All drivers are required to provide the specific reason for any lateness outside the on time window on the manifest and notify the dispatcher of the specific reason of such lateness.
Service Delivery Documentation. 6.8.1 As service is delivered, drivers will use the Mobile Android Tablets (MAT) as their primary means to record all passenger transactions. The Contractor is responsible for ensuring that drivers collect required data and that MATs are properly operated as required by SEPTA.
6.8.2 It is critical that the MAT is fully utilized to capture all required data points. The run start time, route start, starting mileage, vehicle arrival at pick up; rider boarding time at the pick-up location; vehicle arrival time at the drop off location, the time that the rider leaves the vehicle, run stop, route stop time and ending mileage are data points that are critical to the operation.
6.8.3 All drivers are required to provide the specific reason for any lateness outside the on time window and to notify the dispatcher of the specific reason of such lateness.