Service Delivery Proposal Sample Clauses

Service Delivery Proposal. The Supplier’s Responsibilities to deliver against the Authority’s Service Description include but are not limited to: The Supplier’s kitchen and offices are operational from the hours of 0700 and 1600 Mondays to Fridays. Outside of these hours in emergency the Supplier can be contacted via the mobile phone number supplied – this being Redacted Late orders up until 0930am on the day of delivery will be accepted, subject to verbal confirmation. These must be called directly on our office number - Redacted. (subject to availability of menu choice) Orders can be amended up to 1400 the working day (Monday to Friday) preceding the delivery date. However as stated above amendments may be accepted verbally subject to written confirmation up to 0930 on the day of delivery. The Supplier’s preferred method of receiving orders is by email to the following address: ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇.▇▇ , Orders must be on the template provided to the Authority. The template must state the requirements and purchase order number. General enquiries and or amendments to orders can also be sent to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇.▇▇ The supplier will confirm receipt of orders via a return email within 24 hours (unless received after 1600 on Fridays afternoon, but before start of Business on Mondays). Buffets will be delivered directly to the Authority’s Kitchen area and placed under refrigeration no more than two hours prior to the specified delivery time shown on the Authority’s order template. The Supplier is unable to accept cancelations after 1600 on the day preceding any order (Mondays to Fridays). Any orders cancelled on a Monday should be notified via the emergency number shown above and the supplier will apply reasonable endeavours to accommodate any cancellations. All of the Supplier’s platters and presentation materials are fully recyclable. All platters are labelled to identify, location and person ordering. Foods are labelled - Meat, Fish & Vegetarian. Dietary platters will be labelled appropriately. The Supplier is able to supply Juice & Water as required.