Service Level Expectations. Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:
Service Level Expectations. To be determined for each individual service to be provided at the time of request
Service Level Expectations a) To Be Determined
b) Performance Measures and Metrics:
Service Level Expectations a) Before January 1, 2021, agreements will be made on desired standard report formats and frequencies.
b) Accounting services will be provided on standard schedules consistent with, and coordinating with, POT and POS accounting schedules.
c) Retention of key financial reports and information in compliance with state requirements.
Service Level Expectations a) Will provide any necessary services to the NWSA.
Service Level Expectations. Timely and accurate.
Service Level Expectations a) Port of Seattle Police will provide any necessary services to the NWSA.
Service Level Expectations a) Pier 69 Facilities Management will provide NWSA with the same high level of service it provides to the POS.
b) POS employees and NWSA employees visiting Pier 69 will be subject to the same policies and procedures with respect to requesting and receiving facility management services.
Service Level Expectations a) Service will be provided as needed where POS Central Procurement Office can aid and assist Alliance efforts through direct procurement, allowing use of POS contracts or working collectively on mutual procurement needs.
