Service Level Objectives. If RESELLER offers to provide its Customers with support and maintenance that exceeds FAST’s service level objectives as set out in Schedule B hereto FAST will not be obligated to support such service levels unless FAST has agreed to do so in writing. FAST will keep RESELLER informed as to FAST’s schedule for new versions and releases of the Products.
Appears in 4 contracts
Samples: Software Reseller Agreement (Local Matters Inc.), Software Reseller Agreement (Local Matters Inc.), Software Reseller Agreement (Local Matters Inc.)
