Common use of Service Management Manual (SMM Clause in Contracts

Service Management Manual (SMM. The MSI, with the support of the Service Component Providers, will develop documentation in accordance with the requirements in Attachment 6-B (Services Management Manual). Service Provider shall deliver the Service Management Manual in phases, the contents of each phase being jointly determined by DIR and MSI prior to the Effective Date, to DIR on the following dates:  Phase I: due two (2) months after the Effective Date and will include initial contents and structure  Phase II: due one-half (0.5) month prior to the Commencement Date and will include sections indicated as due prior to Commencement Date in the “Due Date” column of Xxxxxxxxxx 0-X  Xxxxx XXx: due one and one-half (1.5) month after Commencement Date and will include sections indicated as due prior to August 15, 2012 in the “Due Date” column of Xxxxxxxxxx 0-X  Xxxxx XXX: a complete Service Management Manual is due six (6) months after the Commencement Date

Service Management Manual (SMM. The MSI, with the support of the Service Component Providers, will develop documentation in accordance with the requirements in Attachment 6-B (Services Management Manual). Service Provider shall deliver the Service Management Manual in phases, the contents of each phase being jointly determined by DIR and MSI prior to the Effective Date, to DIR on the following dates:  Phase I: due two (2) months after the Effective Date and will include initial contents and structure  Phase II: due due one-half (0.5) month prior to the Commencement Date and will include sections indicated as due prior to Commencement Date in the “Due Date” column of Xxxxxxxxxx 0-X  Xxxxx XXx: due one and one-half (1.5) month after Commencement Date and will include sections indicated as due prior to August 15, 2012 in the “Due Date” column of Xxxxxxxxxx 0-X  Xxxxx XXX: a complete Service Management Manual is due six (6) months after the Commencement Date