Service Reliability and Performance. Rogers Dedicated Internet provide the Customer with reliable, high performance Internet connectivity. The Services are: • built on Rogers’ Tier I, high availability IP network, with over 100 major POPs nationwide, or on the IP network of one of Rogers’ Tier I carrier peers; • supported on the Rogers’ network by responsive and knowledgeable network professionals, with a Business Customer Care support centre available 7x24, 365 days a year; and • backed by industry-leading service availability and MTTR (mean time to repair) Service Level Agreements (SLAs). The network architecture overview of Rogers Dedicated Internet is set out in Diagram 1, below.
Appears in 3 contracts
Samples: Rogers for Business Agreement, Rogers for Business Agreement, Rogers for Business Agreement
Service Reliability and Performance. Rogers Dedicated Internet Services provide the Customer you with reliable, high performance Internet connectivity. The Services are: • :
i) built on Rogers’ Tier I, high availability IP network, with over 100 major POPs nationwide, or on the IP network of one of Rogers’ Tier I carrier peers; • ;
ii) supported on the Rogers’ network by responsive and knowledgeable network professionals, with a Business Customer Care support centre available 7x24, 365 days a year; and • and
iii) backed by industry-leading service availability and MTTR (mean time to repair) Service Level Agreements (SLAs). The network architecture overview of Rogers Dedicated Internet Services is set out in Diagram 1, below.
Appears in 1 contract
Samples: Rogers for Business Agreement
