Common use of SERVICE VARIATIONS Clause in Contracts

SERVICE VARIATIONS. 12.1 If Customer wishes to make a change, modification or adjustment (including upgrades, downgrades and moves) to any element of any Service, the following procedure will apply: 12.1.1 Customer will forward a change request to Liquid, setting out the details of the change request; 12.1.2 Liquid will investigate the feasibility, cost implications and impact of the change request on the Services and provide such study to the Customer (“Impact Study”). 12.2 If the Customer makes a decision to proceed with the change request after considering the Impact Study, the Customer shall give Liquid a written instruction to proceed with that change on the basis set out in the Impact Study. That instruction shall be binding on the Parties and the MSA shall be deemed to be amended accordingly. 12.3 If the Parties cannot agree upon the necessary amendments, the change request will not be implemented.

Appears in 7 contracts

Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement

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SERVICE VARIATIONS. 12.1 If Customer wishes to make a change, modification modification, or adjustment (including upgrades, downgrades downgrades, and moves) to any element of any Service, the following procedure will apply: 12.1.1 Customer will forward a change request to Liquid, setting out the details of the change request;. 12.1.2 Liquid will investigate the feasibility, cost implications and impact of the change request on the Services and provide such study to the Customer (“Impact Study”). 12.2 If the Customer makes a decision decides to proceed with the change request after considering the Impact Study, the Customer shall give Liquid a written instruction to proceed with that change on the basis set out in the Impact Study. That instruction shall be binding on the Parties and the MSA shall be deemed to be amended accordingly. 12.3 If the Parties cannot agree upon the necessary amendments, the change request will not be implemented.

Appears in 1 contract

Samples: Master Services Agreement

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