Common use of Services Offered to Persons with Special Needs Clause in Contracts

Services Offered to Persons with Special Needs. THE CARRIER shall offer assistance to those persons requiring special services during their trip. Some of these services are: wheelchair services, acceptance of service animals on board, providing safety instructions booklet in Braille, and on-board assistance, among others. The Passenger shall inform THE CARRIER about his or her requirements or needs at least 24 hours prior to the trip or when the reservation is made. The Passenger is responsible to document or include in the reservation the information regarding special services. THE CARRIER is not obligated to provide such special services if the information is not properly documented in the format set forth for such purpose (i.e. the Special Services Request - SSR).