SERVICES Standard of Services Sample Clauses

SERVICES Standard of Services. 5.1 The Supplier shall provide: (a) the Implementation Services from (and including) the Implementation Services Commencement Date; and (b) the Operational Services in each case from (and including) the relevant Operational Service Commencement Date. 5.2 The Supplier shall ensure that: (a) the Services: (i) comply in all respects with the Services Description; and (ii) are supplied in accordance with the Supplier Solution and the provisions of this Agreement; and (b) where: (i) the Operational Services to be provided from any Operational Service Commencement Date are similar to services that the Authority was receiving immediately prior to that Operational Service Commencement Date (such similar services being “Preceding Services”); and (ii) the standard and level of service received by the Authority in respect of any of the Preceding Services in the 12 month period immediately prior to that Operational Service Commencement Date have been disclosed to the Supplier in the Due Diligence Information (such preceding services being “Relevant Preceding Services”), the Operational Services to be provided from the relevant Operational Service Commencement Date that are similar to the Relevant Preceding Services are in each case provided to a standard and level of service which is at least as good as the standard and level of service received by the Authority in respect of the Relevant Preceding Services in the 12 month period immediately prior to the relevant Operational Service Commencement Date. 5.3 The Supplier shall: (a) perform its obligations under this Agreement, including in relation to the supply of the Services and any Goods in accordance with: (i) all applicable Law; (ii) Good Industry Practice; (iii) the Standards; (iv) the Baseline Security Requirements; (v) the Quality Plans; (vi) the Authority IT Strategy; and (vii) the Supplier's own established procedures and practices to the extent the same do not conflict with the requirements of Clauses 5.3(a)(i) to 5.3(a)(vi); and (b) deliver the Services using efficient business processes and ways of working having regard to the Authority’s obligation to ensure value for money. 5.4 In the event that the Supplier becomes aware of any inconsistency between the requirements of Clauses 5.3(a)(i) to 5.3(a)(vi), the Supplier shall immediately notify the Authority Representative in writing of such inconsistency and the Authority Representative shall, as soon as practicable, notify the Supplier which requirement the ...
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SERVICES Standard of Services. 5.1 The Supplier shall provide: 5.1.1 the Implementation Services from (and including) the Implementation Services Commencement Date; and 5.1.2 the Operational Services in each case from (and including) the relevant Operational Service Commencement Date. 5.2 The Supplier shall ensure that:
Sample 1Sample 2Sample 3See All (4)
SERVICES Standard of Services. 5.1 The Supplier shall provide: (a) the Implementation Services from (and including) the Implementation Services Commencement Date; and (b) the Operational Services in each case from (and including) the relevant Operational Service Commencement Date. 5.2 The Supplier shall ensure that: (a) the Services: (i) comply in all respects with the Services Description; and (ii) are supplied in accordance with the Supplier Solution and the provisions of this Agreement; and (b) not used. 5.3 The Supplier shall: (a) perform its obligations under this Agreement, including in relation to the supply of the Services and any Goods in accordance with: (i) all applicable Law; (ii) Good Industry Practice; (iii) the Standards; (iv) the Baseline Security Requirements; (v) the Quality Plans; (vi) the Authority IT Strategy; and (vii) the Supplier's own established procedures and practices to the extent the same do not conflict with the requirements of Clauses 5.3(a)(i) to 5.3(a)(vi); and (b) deliver the Services using efficient business processes and ways of working having regard to the Authority’s obligation to ensure value for money. 5.4 In the event that the Supplier becomes aware of any inconsistency between the requirements of Clauses 5.3(a)(i) to 5.3(a)(vi), the Supplier shall immediately notify the Authority Representative in writing of such inconsistency and the Authority Representative shall, as soon as practicable, notify the Supplier which requirement the Supplier shall comply with. 5.5 The Supplier shall: (a) at all times allocate sufficient resources with the appropriate technical expertise to supply the Deliverables and to provide the Services in accordance with this Agreement; (b) save to the extent that obtaining and maintaining the same are Authority Responsibilities and subject to Clause 13 (Change), obtain, and maintain throughout the duration of this Agreement, all the consents, approvals, licences and permissions (statutory, regulatory contractual or otherwise) it may require and which are necessary for the provision of the Services; (c) ensure that: (i) it shall continue to have all necessary rights in and to the Licensed Software, the Third Party IPRs, the Supplier Background IPRs and any other materials made available by the Supplier (and/or any Sub-contractor) to the Authority which are necessary for the performance of the Supplier’s obligations under this Agreement and/or the receipt of the Services by the Authority; (ii) the release of any new Software ...
Sample 1
SERVICES Standard of Services. 5.1 The Service Provider shall provide: 5.1.1 the Platform in accordance with the time scales set out in the Implementation Plan; 5.1.2 the Implementation Services from (and including) the Implementation Services Commencement Date; and 5.1.3 the Operational Services from (and including) the relevant Operational Service Commencement Date. 5.2 The Service Provider shall ensure that the Platform and the Services: 5.2.1 comply in all respects with the Specification; and 5.2.2 are supplied in accordance with the Service Provider Solution and the provisions of this Agreement. 5.3 The Service Provider shall perform its obligations under this Agreement in accordance with: 5.3.1 all applicable Law; 5.3.2 Good Industry Practice; and 5.3.3 the Standards. 5.4 The Service Provider acknowledges that: 5.4.1 UK Biobank has entered into this Agreement in reliance upon the Service Provider's expertise in selecting and supplying the Platform, the Deliverables and the Services to meet UK Biobank Requirements; 5.4.2 the Platform and Services are provided for the benefit of UK Biobank and Users; and 5.4.3 this Agreement does not confer upon the Service Provider any exclusivity of supply of the Platform or Services nor constitute any type of minimum purchase commitment by UK Biobank. The Service Provider agrees that UK Biobank may, at any time, procure some or all of the Platform or Services, or systems or services similar to the Platform and Services, from any third party or develop or perform them itself. 5.5 The Service Provider shall: 5.5.1 at all times allocate sufficient resources with the appropriate technical expertise to supply the Platform and Deliverables, and to provide the Services, in accordance with this Agreement; 5.5.2 save to the extent that obtaining and maintaining the same are UK Biobank Responsibilities, obtain, and maintain throughout the duration of this Agreement, all the consents, approvals, licences and permissions (statutory, regulatory contractual or otherwise) it may require and which are necessary for the provision of the Services; 5.5.3 minimise any disruption to the Platform, the Services, the IT Environment and/or UK Biobank's operations when carrying out its obligations under this Agreement; and 5.5.4 co-operate with the Other Service Providers and provide reasonable information (including any Documentation), advice and assistance in connection with the Platform and the Services to any Other Service Provider to enable such Other Service Provide...
Sample 1

Related to SERVICES Standard of Services

  • Coordination of Services Consultant agrees to work closely with City staff in the performance of Services and shall be available to City’s staff, consultants and other staff at all reasonable times.

  • The Services The HSP agrees to provide the Services on the terms and conditions of this PFA including all of its Appendices and schedules.

  • Approved Services; Additional Services Registry Operator shall be entitled to provide the Registry Services described in clauses (a) and (b) of the first paragraph of Section 2.1 in the Specification 6 attached hereto (“Specification 6”) and such other Registry Services set forth on Exhibit A (collectively, the “Approved Services”). If Registry Operator desires to provide any Registry Service that is not an Approved Service or is a material modification to an Approved Service (each, an “Additional Service”), Registry Operator shall submit a request for approval of such Additional Service pursuant to the Registry Services Evaluation Policy at xxxx://xxx.xxxxx.xxx/en/registries/rsep/rsep.html, as such policy may be amended from time to time in accordance with the bylaws of ICANN (as amended from time to time, the “ICANN Bylaws”) applicable to Consensus Policies (the “RSEP”). Registry Operator may offer Additional Services only with the written approval of ICANN, and, upon any such approval, such Additional Services shall be deemed Registry Services under this Agreement. In its reasonable discretion, ICANN may require an amendment to this Agreement reflecting the provision of any Additional Service which is approved pursuant to the RSEP, which amendment shall be in a form reasonably acceptable to the parties.

  • Supply of Services 7.1 Supplier shall provide the Services to Purchaser in accordance with the Order in all material respects using reasonable care and skill. 7.2 Supplier shall use reasonable endeavours to meet any performance dates for the Services specified in the Order but any dates shall be estimates only and time shall not be of the essence for the performance of the Services. 7.3 Supplier shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirements or which do not materially affect the nature or quality of the Services. 7.4 Purchaser shall: (a) ensure that the terms of Order are complete and (if submitted by Purchaser) the service specification are complete and accurate; (b) co-operate with Supplier in all matters relating to the Services; (c) provide Supplier, its employees, agents, consultants and subcontractors with access to Purchaser’s premises, machinery and other facilities as reasonably required by Supplier to provide the Services; and (d) provide Supplier with such information and materials as Supplier may reasonably require to supply the Services, and ensure that such information is accurate in all material respects. 7.5 If Supplier’s performance of any of its obligations in respect of the Services is prevented or delayed by an any act or omission by Purchaser or failure by Purchaser to performs its obligations (“Purchaser Default”) Supplier shall without limiting its other rights or remedies have the right to suspend performance of the Services until Purchaser remedied Purchaser Default and relieves Supplier from its obligations to the extent the Customer Default prevents or delays Supplier’s performance. Purchaser shall indemnify Supplier against all liabilities costs, losses and expenses which Supplier may incur by reason of Purchaser Default. 7.6 Where the Services consist of any experimental or developmental work, the results supplied or recommendations made under the Services are given in good faith within the limitations of the data available, but no warranty, expressed or implied, is given as to the ability of Supplier to achieve a specific outcome, nor the accuracy of results obtained. 7.7 Any claims by Purchaser which is based on defect in the Services shall be notified to Supplier within twenty-one (21) days of the services being performed and promptly after discovery of defect or failure. The sole and exclusive remedy of Purchaser for such defect hereunder shall be the re-performance or re- fund, at Supplier’s option, of any defective or non-conforming Services.

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