SERVICES Standard of Services Sample Clauses

SERVICES Standard of Services. 5.1 The Supplier shall provide: (a) the Implementation Services from (and including) the Implementation Services Commencement Date; and (b) the Operational Services in each case from (and including) the relevant Operational Service Commencement Date. 5.2 The Supplier shall ensure that: (a) the Services: (i) comply in all respects with the Services Description; and (ii) are supplied in accordance with the Supplier Solution and the provisions of this Agreement; and (b) where: (i) the Operational Services to be provided from any Operational Service Commencement Date are similar to services that the Authority was receiving immediately prior to that Operational Service Commencement Date (such similar services being “Preceding Services”); and (ii) the standard and level of service received by the Authority in respect of any of the Preceding Services in the 12 month period immediately prior to that Operational Service Commencement Date have been disclosed to the Supplier in the Due Diligence Information (such preceding services being “Relevant Preceding Services”), the Operational Services to be provided from the relevant Operational Service Commencement Date that are similar to the Relevant Preceding Services are in each case provided to a standard and level of service which is at least as good as the standard and level of service received by the Authority in respect of the Relevant Preceding Services in the 12 month period immediately prior to the relevant Operational Service Commencement Date. 5.3 The Supplier shall: (a) perform its obligations under this Agreement, including in relation to the supply of the Services and any Goods in accordance with: (i) all applicable Law; (ii) Good Industry Practice; (iii) the Standards; (iv) the Baseline Security Requirements; (v) the Quality Plans; (vi) the Authority IT Strategy; and (vii) the Supplier's own established procedures and practices to the extent the same do not conflict with the requirements of Clauses 5.3(a)(i) to 5.3(a)(vi); and (b) deliver the Services using efficient business processes and ways of working having regard to the Authority’s obligation to ensure value for money. 5.4 In the event that the Supplier becomes aware of any inconsistency between the requirements of Clauses 5.3(a)(i) to 5.3(a)(vi), the Supplier shall immediately notify the Authority Representative in writing of such inconsistency and the Authority Representative shall, as soon as practicable, notify the Supplier which requirement the ...
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SERVICES Standard of Services. 5.1 The Supplier shall provide: 5.1.1 the Implementation Services from (and including) the Implementation Services Commencement Date; and 5.1.2 the Operational Services in each case from (and including) the relevant Operational Service Commencement Date. 5.2 The Supplier shall ensure that:
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SERVICES Standard of Services. 5.1 The Supplier shall provide: (a) the Implementation Services from (and including) the Implementation Services Commencement Date; and (b) the Operational Services in each case from (and including) the relevant Operational Service Commencement Date. 5.2 The Supplier shall ensure that: (a) the Services: (i) comply in all respects with the Services Description; and (ii) are supplied in accordance with the Supplier Solution and the provisions of this Agreement; and (b) not used. 5.3 The Supplier shall: (a) perform its obligations under this Agreement, including in relation to the supply of the Services and any Goods in accordance with: (i) all applicable Law; (ii) Good Industry Practice; (iii) the Standards; (iv) the Baseline Security Requirements; (v) the Quality Plans; (vi) the Authority IT Strategy; and (vii) the Supplier's own established procedures and practices to the extent the same do not conflict with the requirements of Clauses 5.3(a)(i) to 5.3(a)(vi); and (b) deliver the Services using efficient business processes and ways of working having regard to the Authority’s obligation to ensure value for money. 5.4 In the event that the Supplier becomes aware of any inconsistency between the requirements of Clauses 5.3(a)(i) to 5.3(a)(vi), the Supplier shall immediately notify the Authority Representative in writing of such inconsistency and the Authority Representative shall, as soon as practicable, notify the Supplier which requirement the Supplier shall comply with. 5.5 The Supplier shall: (a) at all times allocate sufficient resources with the appropriate technical expertise to supply the Deliverables and to provide the Services in accordance with this Agreement; (b) save to the extent that obtaining and maintaining the same are Authority Responsibilities and subject to Clause 13 (Change), obtain, and maintain throughout the duration of this Agreement, all the consents, approvals, licences and permissions (statutory, regulatory contractual or otherwise) it may require and which are necessary for the provision of the Services; (c) ensure that: (i) it shall continue to have all necessary rights in and to the Licensed Software, the Third Party IPRs, the Supplier Background IPRs and any other materials made available by the Supplier (and/or any Sub-contractor) to the Authority which are necessary for the performance of the Supplier’s obligations under this Agreement and/or the receipt of the Services by the Authority; (ii) the release of any new Software ...
Sample 1
SERVICES Standard of Services. 5.1 The Service Provider shall provide: 5.1.1 the Platform in accordance with the time scales set out in the Implementation Plan; 5.1.2 the Implementation Services from (and including) the Implementation Services Commencement Date; and 5.1.3 the Operational Services from (and including) the relevant Operational Service Commencement Date. 5.2 The Service Provider shall ensure that the Platform and the Services: 5.2.1 comply in all respects with the Specification; and 5.2.2 are supplied in accordance with the Service Provider Solution and the provisions of this Agreement. 5.3 The Service Provider shall perform its obligations under this Agreement in accordance with: 5.3.1 all applicable Law; 5.3.2 Good Industry Practice; and 5.3.3 the Standards. 5.4 The Service Provider acknowledges that: 5.4.1 UK Biobank has entered into this Agreement in reliance upon the Service Provider's expertise in selecting and supplying the Platform, the Deliverables and the Services to meet UK Biobank Requirements; 5.4.2 the Platform and Services are provided for the benefit of UK Biobank and Users; and 5.4.3 this Agreement does not confer upon the Service Provider any exclusivity of supply of the Platform or Services nor constitute any type of minimum purchase commitment by UK Biobank. The Service Provider agrees that UK Biobank may, at any time, procure some or all of the Platform or Services, or systems or services similar to the Platform and Services, from any third party or develop or perform them itself. 5.5 The Service Provider shall: 5.5.1 at all times allocate sufficient resources with the appropriate technical expertise to supply the Platform and Deliverables, and to provide the Services, in accordance with this Agreement; 5.5.2 save to the extent that obtaining and maintaining the same are UK Biobank Responsibilities, obtain, and maintain throughout the duration of this Agreement, all the consents, approvals, licences and permissions (statutory, regulatory contractual or otherwise) it may require and which are necessary for the provision of the Services; 5.5.3 minimise any disruption to the Platform, the Services, the IT Environment and/or UK Biobank's operations when carrying out its obligations under this Agreement; and 5.5.4 co-operate with the Other Service Providers and provide reasonable information (including any Documentation), advice and assistance in connection with the Platform and the Services to any Other Service Provider to enable such Other Service Provide...
Sample 1

Related to SERVICES Standard of Services

  • Standard of Services All services to be rendered by SCM hereunder shall be performed in a professional, competent and timely manner subject to the supervision of the Board of Directors of the Corporation on behalf of the Funds. The details of the operating standards and procedures to be followed by SCM in the performance of the services described above shall be determined from time to time by agreement between SCM and the Corporation.

  • Coordination of Services Consultant agrees to work closely with City staff in the performance of Services and shall be available to City’s staff, consultants and other staff at all reasonable times.

  • Standard of Service As Agent for the Fund, you agree to provide service equal to or better than that provided by you or others furnishing shareholder services to other open-end investment companies ("Standard") at a fee comparable to the fee paid you for your services hereunder. The Standard shall include at least the following: (a) Prompt reconciliation of any differences as to the number of outstanding shares between various Facility records or between Facility records and records of an MFS Fund's Custodian; (b) Prompt processing of shareholder correspondence and of other matters requiring action by you; (c) Prompt clearance of any daily volume backlog; (d) Providing innovative services and technological improvements; (e) Meeting the requirements of any governmental authority having jurisdiction over you or the Fund; and (f) Prompt reconciliation of all bank accounts under your control belonging to the Fund or MFS. If any MFS Fund serviced by you is reasonably of the view that the service provided by you does not meet the Standard, it shall give you written notice specifying the particulars, and you then shall have 120 days in which to restore the service so that it meets the Standard, except that such period shall be 180 days with respect to meeting that portion of the Standard described above in item (d) of this paragraph 4. If at the end of such period the Fund remains reasonably of the view that the service provided by you, in the particulars specified, does not meet the Standard, then the MFS Fund or Funds having a majority of the accounts for which you are then Agent may, by appropriate action (including the concurrence of a majority of the Trustees or Directors, as the case may be, of such MFS Fund or Funds who are not interested persons of MFS), elect to terminate this Agreement for cause as to all such Funds upon 90 days notice to you. Upon termination hereof, the Fund shall pay you such compensation as may be due to you as of the date of such termination, and shall likewise reimburse you for any costs, expenses, and disbursements reasonably incurred by you to such date in the performance of your duties hereunder.

  • The Services The HSP agrees to provide the Services on the terms and conditions of this PFA including all of its Appendices and schedules.

  • Approved Services; Additional Services Registry Operator shall be entitled to provide the Registry Services described in clauses (a) and (b) of the first paragraph of Section 2.1 in the Specification 6 attached hereto (“Specification 6”) and such other Registry Services set forth on Exhibit A (collectively, the “Approved Services”). If Registry Operator desires to provide any Registry Service that is not an Approved Service or is a material modification to an Approved Service (each, an “Additional Service”), Registry Operator shall submit a request for approval of such Additional Service pursuant to the Registry Services Evaluation Policy at xxxx://xxx.xxxxx.xxx/en/registries/rsep/rsep.html, as such policy may be amended from time to time in accordance with the bylaws of ICANN (as amended from time to time, the “ICANN Bylaws”) applicable to Consensus Policies (the “RSEP”). Registry Operator may offer Additional Services only with the written approval of ICANN, and, upon any such approval, such Additional Services shall be deemed Registry Services under this Agreement. In its reasonable discretion, ICANN may require an amendment to this Agreement reflecting the provision of any Additional Service which is approved pursuant to the RSEP, which amendment shall be in a form reasonably acceptable to the parties.

  • Supply of Services 7.1 Supplier shall provide the Services to Purchaser in accordance with the Order in all material respects using reasonable care and skill. 7.2 Supplier shall use reasonable endeavours to meet any performance dates for the Services specified in the Order but any dates shall be estimates only and time shall not be of the essence for the performance of the Services. 7.3 Supplier shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirements or which do not materially affect the nature or quality of the Services. 7.4 Purchaser shall: (a) ensure that the terms of Order are complete and (if submitted by Purchaser) the service specification are complete and accurate; (b) co-operate with Supplier in all matters relating to the Services; (c) provide Supplier, its employees, agents, consultants and subcontractors with access to Purchaser’s premises, machinery and other facilities as reasonably required by Supplier to provide the Services; and (d) provide Supplier with such information and materials as Supplier may reasonably require to supply the Services, and ensure that such information is accurate in all material respects. 7.5 If Supplier’s performance of any of its obligations in respect of the Services is prevented or delayed by an any act or omission by Purchaser or failure by Purchaser to performs its obligations (“Purchaser Default”) Supplier shall without limiting its other rights or remedies have the right to suspend performance of the Services until Purchaser remedied Purchaser Default and relieves Supplier from its obligations to the extent the Customer Default prevents or delays Supplier’s performance. Purchaser shall indemnify Supplier against all liabilities costs, losses and expenses which Supplier may incur by reason of Purchaser Default. 7.6 Where the Services consist of any experimental or developmental work, the results supplied or recommendations made under the Services are given in good faith within the limitations of the data available, but no warranty, expressed or implied, is given as to the ability of Supplier to achieve a specific outcome, nor the accuracy of results obtained. 7.7 Any claims by Purchaser which is based on defect in the Services shall be notified to Supplier within twenty-one (21) days of the services being performed and promptly after discovery of defect or failure. The sole and exclusive remedy of Purchaser for such defect hereunder shall be the re-performance or re- fund, at Supplier’s option, of any defective or non-conforming Services.

  • Outside Services Consultant shall not use the service of any other person, entity, or organization in the performance of Consultant’s duties without the prior written consent of an officer of the Company. Should the Company consent to the use by Consultant of the services of any other person, entity, or organization, no information regarding the services to be performed under this Agreement shall be disclosed to that person, entity, or organization until such person, entity, or organization has executed an agreement to protect the confidentiality of the Company’s Confidential Information (as defined in Article 5) and the Company’s absolute and complete ownership of all right, title, and interest in the work performed under this Agreement.

  • Professional Services Warranty Kodak warrants that it shall perform Professional Services in a professional manner using appropriately skilled personnel in accordance with generally accepted industry standards and Kodak’s then current policies and procedures. Subject to the provisions of condition 12.1 Customer’s sole and exclusive remedy under the warranty described in this condition shall be, at Kodak’s option, (1) re-performance of the non-conforming Professional Services, or (2) refund of the amount paid by Customer for the non-conforming Professional Services.

  • Location of Services The Purchaser’s data shall remain within the continental United States at all times and on computing and data storage devices residing therein. Contractor’s services shall be subject to the United States legal jurisdiction.

  • Autism Services This plan covers the following services for the treatment of autism spectrum disorders. • Applied behavior analysis when provided and/or supervised by an individual licensed by the state in which the service is rendered. See the Summary of Medical Benefits for the amount that you pay. • Physical therapy, occupational therapy, and speech therapy services when rendered as part of the treatment of autism spectrum disorder. A benefit limit will not apply to these services. • Psychological and psychiatric services, and prescription drugs are also covered. See Behavioral Health Services and Prescription Drugs and Diabetic Equipment or Supplies for additional information. Coverage for autism spectrum disorders does not affect any obligation of a school district, a state or other governmental entity to provide services to an individual under an individualized family service plan, an individualized education program, or similar services required under state or federal law. Services related to autism that are furnished by school personnel are not covered under this plan.