Common use of SITE WORKS AND INSTALLATION SERVICES Clause in Contracts

SITE WORKS AND INSTALLATION SERVICES. The Supplier shall offer to provide to each Customer, and if requested by a Customer shall provide to the Customer in accordance with the Ordering Procedures and the Customer Contract, the Site Works and Installation Services which shall include, without limitation, the following range of services: new Customer connections; the installation of new Meters and associated equipment; the relocation of Meters and associated equipment; the removals of Meters, including associated pipework as required; the disconnection of Meters, including associated pipework as required; the upgrade of Meters, including up and down sizing; the relocation of Customer connections and installations; the redesign and reconfiguration of a Meter to enable alternative methods of recording the supply of natural gas to that Meter, including reconfiguration of a single supply Meter into several separate Meters; the provision and installation of Meter housing; the provision of consultancy services related to physical assets (including the design and sizing of pipework, advice on location of Meters and health and safety related advice); and mains adoption and maintenance, (the “Site Works and Installation Services”). In accordance with the applicable Key Performance Indicator, the Supplier shall provide quotations relating to the provision of Site Works and Installation Services to the Authority within six (6) weeks of receipt of an Order from a Customer in accordance with the Ordering Procedures. In accordance with the applicable Key Performance Indicator, the Supplier shall complete the Site Works and Installation Services ordered by a Customer in the timeframe stated in the Supplier’s letter of acceptance of the Order unless the Supplier notifies the Customer, and the Customer consents, to the work being completed on a different date to that expressed in the letter, which consent shall not be unreasonably delayed or withheld. The Supplier shall ensure that, on each occasion Site Works and Installation Services are provided to a Customer, a record of the provision of that service, including (without limitation) the date the service was provided, the personnel who performed the service and details of the specific type of service provided, are kept. If requested by the Authority, the Supplier shall provide copies of records kept in accordance with Paragraph 2.4. If the provision of Site Works and Installation Services involves the installation of a Meter, the Supplier shall: ensure that photographs of the Meter are taken before and after the installation; store all photographs taken; and provide those photographs to the Authority and/or the relevant Customer if requested. If the Site Works and Installation Services involves the installation of a Supply Point, the Supplier shall provide the Authority with all details of the new Supply Point including the address, MPR and Meter serial number of all Meters as billed at the Supply Point (“Supply Point Information”). The Supplier shall provide the Customer with an invoice for Site Works and Installation Services which shall itemise each of the services and/or equipment provided by the Supplier and, if the costs and fees of the services and/or equipment are capable of being itemised separately, the costs and fees associated with each item.

SITE WORKS AND INSTALLATION SERVICES. The Supplier shall offer to provide to each Customer, and if requested by a Customer shall provide to the Customer in accordance with the Ordering Procedures and the Customer Contract, the Site Works and Installation Services which shall include, without limitation, the following range of services: new Customer customer connections; the installation of new Meters and associated equipment; the relocation of Meters and associated equipment; the removals of Meters, including associated pipework as required; the disconnection of Meters, including associated pipework as required; the upgrade of Meters, including up and down sizing; the relocation of Customer customer connections and installations; the redesign and reconfiguration of a Meter to enable alternative methods of recording the supply of natural gas to that Meter, including reconfiguration of a single supply Meter into several separate Meters; the provision and installation of Meter housing; the provision of consultancy services related to physical assets (including the design and sizing of pipework, advice on location of Meters and health and safety related advice); and mains adoption and maintenance, (the “Site Works and Installation Services”). In accordance with the applicable Key Performance Indicator, the Supplier shall provide quotations relating to the provision of Site Works and Installation Services to the Authority within six (6) weeks of receipt of an Order from a Customer in accordance with the Ordering Procedures. In accordance with the applicable Key Performance Indicator, the The Supplier shall complete the Site Works and Installation Services ordered by a Contracted Customer in the timeframe stated in the Supplier’s letter of acceptance of the Order unless the Supplier notifies the Contracted Customer, and the Contracted Customer consents, to the work being completed on a different date to that expressed in the letter, which letter (such consent shall not to be unreasonably delayed or withheld). The Supplier shall ensure thatkeep, on each occasion Site Works and Installation Services are provided to a Contracted Customer, a record of the provision of that service, service including (without limitation) the date the service was provided, the personnel who performed the service and details of the specific type of service provided, are kept. If requested by the Authority, the Supplier shall provide copies of records kept in accordance with Paragraph 2.42.3. If the provision of Site Works and Installation Services involves the installation of a Meter, the Supplier shall: ensure that photographs of the Meter are taken before and after the installation; store all photographs taken; and provide those photographs to the Authority and/or the relevant Contracted Customer if requested. If the Site Works and Installation Services involves involve the installation of a Supply Point, the Supplier shall provide the Authority and the Contracted Customer with all details of the new Supply Point including the address, MPR MPRN and Meter serial number of all Meters as billed at the Supply Point (“Supply Point Information”). The Supplier shall provide the Contracted Customer, in accordance with the relevant Customer Contract, with an invoice for Site Works and Installation Services which shall itemise each of the services and/or equipment provided by the Supplier and, if the costs and fees of the services and/or equipment are capable of being itemised separately, the costs and fees associated with each item.

SITE WORKS AND INSTALLATION SERVICES. The Supplier shall offer to provide to each Customer, and if requested by a Customer shall provide to the Customer in accordance with the Ordering Procedures and the Customer Contract, the Site Works and Installation Services which shall include, without limitation, the following range of services: new Customer customer connections; the installation of new Meters and associated equipment; the relocation of Meters and associated equipment; the removals of Meters, including associated pipework Meters as required; the disconnection of Meters, including associated pipework Meters as required; the upgrade of Meters, including up and down sizing; the relocation of Customer customer connections and installations; the redesign and reconfiguration of a Meter to enable alternative methods of recording the supply of natural gas to that Meter, including reconfiguration of a single supply Meter into several separate Meters; the provision and installation of Meter housing; the provision of consultancy services related to physical assets (including the design and sizing of pipework, advice on location of Meters and health and safety related advice); and mains adoption and maintenance, (the “Site Works and Installation Services”). In accordance with the applicable Key Performance Indicator, the Supplier shall provide quotations relating to the provision of Site Works and Installation Services to the Authority within six (6) weeks of receipt of an Order from a Customer in accordance with the Ordering Procedures. In accordance with the applicable Key Performance Indicator, the The Supplier shall complete the Site Works and Installation Services ordered by a Contracted Customer in the timeframe stated in the Supplier’s letter of acceptance of the Order unless the Supplier notifies the Contracted Customer, and the Contracted Customer consents, to the work being completed on a different date to that expressed in the letter, which letter (such consent shall not to be unreasonably delayed or withheld). The Supplier shall ensure thatkeep, on each occasion Site Works and Installation Services are provided to a Contracted Customer, a record of the provision of that service, service including (without limitation) the date the service was provided, the personnel who performed the service and details of the specific type of service provided, are kept. If requested by the Authority, the Supplier shall provide copies of records kept in accordance with Paragraph 2.42.3. If the provision of Site Works and Installation Services involves the installation of a Meter, the Supplier shall: ensure that photographs of the Meter are taken before and after the installation; store all photographs taken; and provide those photographs to the Authority and/or the relevant Contracted Customer if requested. If the Site Works and Installation Services involves involve the installation of a Supply Point, the Supplier shall provide the Authority and the Contracted Customer with all details of the new Supply Point including the address, MPR MPAN and Meter serial number of all Meters as billed at the Supply Point (“Supply Point Information”). The Supplier shall provide the Contracted Customer, in accordance with the relevant Customer Contract, with an invoice for Site Works and Installation Services which shall itemise each of the services and/or equipment provided by the Supplier and, if the costs and fees of the services and/or equipment are capable of being itemised separately, the costs and fees associated with each item.