SPEND LIMITS. (a) We may from time to time set a Spend Limit for the amount we will allow you to spend on one or more Services during a month. The Spend Limit is only a guideline for our credit management process. The action we take as part of our credit management process will depend on the amount by which you have exceeded your Spend Limit, and may include the following: (i) verbally advising you of the total charges you have incurred; (ii) advising you in writing (including by email) of the total charges you have incurred; and/or (iii) issuing an interim invoice, payment of which must be received, to continue supply of the Services. (b) We may also monitor your use of the Services for excessive or unusual usage or your level of liability for charges for such usage, but do not promise to do so. You acknowledge and agree that in addition to our rights under clause 18, we can suspend, cancel or Bar your Services upon reasonable verbal or written notice to you (including by email) if we have reasonable grounds for believing that you represent a credit risk in relation to the Service, including where: (i) Service is being used in an excessive or unusual way or there is an unusually high volume or spend for that Service when compared with previous account activity for that Service; (ii) you fail to respond to notices from us about unusually high volume or spend; or (iii) you fail to pay an invoice that is due and payable in circumstances where your payment history indicates a series of late payments, dishonoured payments or failures to pay. (c) If we suspend, Bar or cancel a Service, you must still pay for any charges incurred for any excessive or unusual usage (regardless of how caused) and the provisions relating to liability and indemnity also remain unaffected. (d) If you wish to Bar access to premium rate Services from the Services we provide you, please contact us. (e) We will not be responsible for any equipment tampering or Service fraud except to the extent that such tampering or fraud is caused by us. Should you have any questions in relation to steps which may be taken to reduce the potential risk of fraud in relation to Services or telecommunications equipment, please contact us and we will endeavour to provide such information or direct you to an appropriate source of information.
Appears in 4 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
SPEND LIMITS. (a) We may from time to time set a Spend Limit for the amount we will allow you to spend on one or more Services during a month. The Spend Limit is only a guideline for our credit management process. The action we take as part of our credit management process will depend on the amount by which you have exceeded your Spend Limit, and may include the following:
(i) verbally advising you of the total charges you have incurred;
(ii) advising you in writing (including by email) of the total charges you have incurred; and/or
(iii) issuing an interim invoice, payment of which must be received, to continue supply of the Services.
(b) We may also monitor your use of the Services for excessive or unusual usage or your level of liability for charges for such usage, but do not promise to do so. You acknowledge and agree that in addition to our rights under clause 18, we can suspend, cancel or Bar your Services upon reasonable verbal or written notice to you (including by email) if we have reasonable grounds for believing that you represent a credit risk in relation to the Service, including where:
(i) a Service is being used in an excessive or unusual way or there is an unusually high volume or spend for that Service when compared with previous account activity for that Service;
(ii) you fail to respond to notices from us about unusually high volume or spend; or
(iii) you fail to pay an invoice that is due and payable in circumstances where your payment history indicates a series of late payments, dishonoured payments or failures to pay.
(c) If we suspend, Bar or cancel a Service, you must still pay for any charges incurred for any excessive or unusual usage (regardless of how caused) and the provisions relating to liability and indemnity also remain unaffected.
(d) If you wish to Bar access to premium rate Services from the Services we provide you, please contact us.
(e) We will not be responsible for any equipment tampering or Service fraud except to the extent that such tampering or fraud is caused by us. Should you have any questions in relation to steps which may be taken to reduce the potential risk of fraud in relation to Services or telecommunications equipment, please contact us and we will endeavour to provide such information or direct you to an appropriate source of information.
Appears in 3 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
SPEND LIMITS. (a) We may from time to time set a Spend Limit for the amount we will allow you to spend on one or more Services during a month. The Spend Limit is only a guideline for our credit management process. The We may take appropriate action we take at our discretion as part of our credit management process will depend on the amount by process, which you have exceeded your Spend Limit, and may include the following:
(i) verbally advising you of the total charges you have incurred;
(ii) advising you in writing (including by email) of the total charges you have incurred;
(iii) requiring pre-payment;
(iv) increasing the amount of a Security Deposit; and/or
(iiiv) issuing an interim invoice, payment of which must be received, to continue supply of the Services.
(b) We may also monitor your use of the Services for excessive or unusual usage or your level of liability for charges for such usage, but do not promise to do so. You acknowledge and agree that in addition to our rights under clause 18, we can suspend, cancel or Bar your Services upon reasonable verbal or written notice to you (including by email) if we have reasonable grounds for believing that you represent a credit risk in relation to the Service, including where:
(i) Service is being used in an excessive or unusual way or there is an unusually high volume or spend for that Service when compared with previous account activity for that Service;
(ii) you fail to respond to notices from us about unusually high volume or spend; or
(iii) you fail to pay an invoice that is due and payable in circumstances where your payment history indicates a series of late payments, dishonoured payments or failures to pay.
(c) If we suspend, Bar or cancel a Service, you must still pay for any charges incurred for any excessive or unusual usage (regardless of how caused) and the provisions relating to liability and indemnity also remain unaffected.
(d) If you wish to Bar access to premium rate Services from the Services we provide you, please contact us.
(e) We will not be responsible for any equipment Equipment tampering or Service fraud except to the extent that such tampering or fraud is caused by us. Should you have any questions in relation to steps which may be taken to reduce the potential risk of fraud in relation to Services or telecommunications equipmentEquipment, please contact us and we will endeavour to provide such information or direct you to an appropriate source of information.
Appears in 3 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
SPEND LIMITS. (a) 12.1 We may from time to time set a Spend Limit for the amount we will allow you to spend on one or more Services the Service during a month. The Spend Limit is only a guideline for our credit management process. The action we take as part of our credit management process will depend on the amount by which you have exceeded your Spend Limit, and may include the following:
(i) : verbally advising you of the total charges you have incurred;
(ii) ; advising you in writing (including by email) of the total charges you have incurred; and/or
(iii) and/or issuing an interim invoice, payment of which must be received, to continue supply of the ServicesService.
(b) 12.2 We may also monitor your use of the Services Service for excessive or unusual usage or your level of liability for charges for such usage, but do not promise to do so. You acknowledge and agree that in addition to our rights under clause 18, the MSA we can suspend, cancel or Bar your Services Service upon reasonable verbal or written notice to you (including by email) if we have reasonable grounds for believing that you represent a credit risk in relation to the Service, including where:
(i) : Service is being used in an excessive or unusual way or there is an unusually high volume or spend for that Service when compared with previous account activity for that Service;
(ii) ; you fail to respond to notices from us about unusually high volume or spend; or
(iii) or you fail to pay an invoice that is due and payable in circumstances where your payment history indicates a series of late payments, dishonoured payments or failures to pay.
(c) 12.3 If we suspend, Bar or cancel a Service, you must still pay for any charges incurred for any excessive or unusual usage (regardless of how caused) and the provisions relating to liability and indemnity also remain unaffected.
(d) 12.4 If you wish to Bar access to premium rate Services from the Services Service we provide you, please contact us.
(e) 12.1 We will not be responsible for any equipment tampering or Service fraud except to the extent that such tampering or fraud is caused by us. Should you have any questions in relation to steps which may be taken to reduce the potential risk of fraud in relation to Services or telecommunications equipment, please contact us and we will endeavour to provide such information or direct you to an appropriate source of information.
Appears in 1 contract