Common use of Statements and Charges Clause in Contracts

Statements and Charges. 7.1. A statement of your account will be available and issued to you via online banking on the website. 7.2. You agree to check your statement and tell us as soon as possible if you think there has been a mistake. If you do this, we will investigate. If we need more information to carry out our investigations, we will tell you, and you agree to take reasonable steps to give us what we need. When we have completed our investigations, we will tell you what we found, and what action we are proposing to take. 7.3. We can make available to you any further information which we hold in relation to any transaction on your Account and this can be requested by contacting us.