Common use of Statements and Queries Clause in Contracts

Statements and Queries. a. Unless the Card is subject to “Full Corporate Liability” as described in Section 12 “Liability for Charges” of this Agreement and Your Company is responsible for centrally settling payment of your Account with us, we will make available to you, in the manner set out in Section 20 “Communicating with You” of this Agreement, Statements periodically and at least once a month if there has been any Account activity. Unless we agree with Your Company otherwise, if you enrol in, or if we enrol you automatically in, our Online Statement Service your Statement is available to you online. We may also make your Statement available via the Programme Administrator. Terms and conditions apply to your use of our Online Statement Service and are set out in Section 8 “Online Statement Service” of this Agreement. Your Statement will show important information about your Account, such as the outstanding balance on the last day of the Statement period, the payment due, the payment due date, the currency conversion rate and applicable fees and will include Charges made by you including the relevant breakdown of the expenses and fees that You should pay. b. Always check each Statement for accuracy and contact us as soon as possible if you need more information about a Charge on any Statement. If you have a question about or a concern with your Statement or any Charge on it, inform us immediately by contacting us through the Programme Administrator or directly on the number provided in Section 22 “Lost/Stolen Cards, Incorrectly Executed Transactions and Misuse of Your Account” of this Agreement. We will normally expect this to be within one (1) month of receipt of your Statement. c. If you or Your Company does not query a Charge that you believe is unauthorised or incorrectly executed within this period, or in some cases within up to thirteen (13) months, you and/or Your Company, dependent on which liability structure is chosen for the Account (please see Section 12 “Liability for Charges” of this Agreement), may be liable for this unauthorised or incorrectly executed Charge. If we request, you agree to promptly provide us with written confirmation of your question or concern and any information we may reasonably require that relates to your question or concern. d. You agree we may send you notices, including notices of variation of this Agreement, with your Statement.

Appears in 2 contracts

Samples: Corporate Card Agreement, Corporate Card Agreement

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Statements and Queries. a. Unless the Card is subject to “Full Corporate Liability” as described in Section 12 the “Liability for Charges” section of this Agreement and Your Company is responsible for centrally settling payment of your Account with us, we will make available to you, in the manner set out in Section 20 the “Communicating with With You” section of this Agreement, Statements periodically and at least once a month if there has been any Account activity. Unless we agree with Your Company otherwise, if you enrol in, or if we enrol you automatically in, our Online Statement Service your Statement is available to you online. We may also make your Statement available via the Programme Administrator. Terms and conditions apply to your use of our Online Statement Service and are set out in Section 8 the “Online Statement ServiceService Terms and Conditionssection of this Agreement. Your Statement will show important information about your Account, such as the outstanding balance on the last day of the Statement period, the payment due, the payment due date, the currency conversion rate and applicable fees and will include Charges made by you including the relevant breakdown of the expenses and fees that You should payyou. b. Always check each Statement for accuracy and contact us as soon as possible if you need more information about a Charge on any Statement. If you have a question about or a concern with your Statement or any Charge on it, inform us immediately by contacting us through the Programme Administrator or directly on the number provided in Section 22 “Lost/Stolen Cards, Incorrectly Executed Transactions and Misuse of Your Account” of this Agreementimmediately. We will normally expect this to be within one one (1) month of receipt of your Statement. c. If you or Your Company does not query a Charge that you believe is unauthorised or incorrectly executed within this period, or in some cases within up to thirteen (13) months, you and/or Your Company, Company dependent on which liability structure is chosen for the Account (please see Section 12 “the "Liability for Charges" section of this Agreement), ) may be liable for this unauthorised or incorrectly executed Charge. If we request, you agree to promptly provide us with written confirmation of your question or concern and any information we may reasonably require that relates to your question or concern. d. You agree we may send you notices, including notices of variation of this Agreement, with your StatementStatement (whether online or paper copy).

Appears in 1 contract

Samples: Terms and Conditions

Statements and Queries. a. Unless the Card is subject to “Full Corporate Liability” as described in Section 12 the “Liability for Charges” section of this Agreement and Your Company is responsible for centrally settling payment of your Account with Accountwith us, we will make available to you, in the manner set out in Section 20 the “Communicating with You” section of this Agreement, Statements periodically and at least once a month if there has been any Account activity. Unless we agree with Your Company otherwise, if you enrol in, or if we enrol you automatically in, our Online Statement Service your Statement is available to you online. We may also make your Statement available via the Programme Administrator. Terms and conditions apply to your use of our Online Statement Service and are set out in Section 8 the “Online Statement Service” section of this Agreement. Your Statement will show important information about your Account, such as the outstanding balance on the last day of the Statement period, the payment due, the payment due date, the currency conversion rate and applicable fees and will include Charges made by you including the relevant breakdown of the expenses and fees that You should payyou. b. Always check each Statement for accuracy and contact us as soon as possible if you need more information about a Charge on any Statement. If you have a question about or a concern with your Statement or any Charge on it, inform us immediately by contacting us through the Programme Administrator or directly on the number provided in Section 22 the “Lost/Stolen Cards, Incorrectly Executed Transactions and Misuse of Your Account” section of this Agreement. We will normally expect this to be within one one (1) month of receipt of your Statement. c. If you or Your Company does not query a Charge that you believe is unauthorised or incorrectly executed within this period, or in some cases within up to thirteen (13) months, you and/or Your Company, dependent on which liability structure is chosen for the Account (please see Section 12 “the "Liability for Charges" section of this Agreement), may be liable for this unauthorised or incorrectly executed Charge. If we request, you agree to promptly provide us with written confirmation of your question or concern and any information we may reasonably require that relates to your question or concern. d. You agree we may send you notices, including notices of variation of this Agreement, with your StatementStatement (whether online or paper copy).

Appears in 1 contract

Samples: Corporate Card Agreement

Statements and Queries. a. Unless the Card is subject to “Full Corporate Company Liability” (as described in Section 12 the “Liability for ChargesTransactionsof this Agreement section herein), and Your your Company is responsible for centrally settling payment the centralised settlement of your Account with us, we will make Account Statements available to youyou periodically, in the manner set out in Section 20 “Communicating with You” of this Agreement, Statements periodically and at least once a month if there has been any Account activity, as established in the “Communications with you” section herein. Unless we agree otherwise agreed with Your Company otherwiseyour Company, if you enrol in, sign up for or if we enrol automatically sign you automatically in, up for our Online Account Statement Service Service, your Statement is will be available to you online. We may also make your Account Statement available via to you through the Programme Administrator. Terms Certain terms and conditions apply es- tablished in the “Online Account Statement Service” section herein ap- ply to your use of our Online Statement Service and are set out in Section 8 “Online Account Statement Service” of this Agreement. Your Account Statement will show important information about your Account, such as the outstanding balance on the last day of the Account Statement period, the payment due, the payment due date, the currency conversion rate and applicable fees fees, and will include Charges made by the Transactions you including the relevant have made, with a breakdown of the expenses and fees that You should any costs or interest you must pay. b. Always check each that the content of your Account Statement for accuracy is accurate, and contact us as soon as possible if you need more information about a Charge any Transaction on any Account Statement. If you have a question any questions or concerns about or a concern with your Account Statement or any Charge Transactions on it, please inform us immediately by contacting us through the Programme Administrator Administrator, or directly on via the number provided in Section 22 the clause Lost/Lost/ Stolen Cards, Transactions Performed Incorrectly Executed Transactions and Misuse of Your your Account” of this Agreement. We will normally expect this to be take place within one one (1) month of receipt of receiving your Account Statement. c. If you You or Your Company does not fail to raise a query with us about a Charge Transaction that you believe is consider to be unauthorised or incorrectly executed within this period, or in some cases within a pe- riod of up to thirteen (13) months, you and/or Your your Company, dependent depending on which liability structure is has been chosen for the your Account (please see Section 12 the “Liability for ChargesTransactionsof clause in this Agreement), may be liable for this unauthorised or incorrectly executed ChargeTransaction. If we so request, you agree to promptly provide us with written confirmation of your question ques- tion or concern and concern, along with any information that we may reasonably require that relates to re- quest from you in connection with your question or concern. d. You agree we may send you notices, including notices of variation of this Agreement, with your Statement.

Appears in 1 contract

Samples: Terms and Conditions

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Statements and Queries. a. Unless the Card is subject to “Full Corporate Liability” as described in Section 12 the “Liability for Charges” section of this Agreement and Your Company is responsible for centrally settling payment of your Account with us, we will make available to you, in the manner set out in Section 20 the “Communicating with With You” section of this Agreement, Statements periodically and at least once a month if there has been any Account activity. Unless we agree with Your Company otherwise, if you enrol in, or if we enrol you automatically in, our Online Statement Service your Statement is available to you online. We may also make your Statement available via the Programme Administrator. Terms and conditions apply to your use of our Online Statement Service and are set out in Section 8 the “Online Statement ServiceService Terms and Conditionssection of this Agreement. Your Statement will show important information about your Account, such as the outstanding balance on the last day of the Statement period, the payment due, the payment due date, the currency conversion rate and applicable fees and will include Charges made by you including the relevant breakdown of the expenses and fees that You should payyou. b. Always check each Statement for accuracy and contact us as soon as possible if you need more information about a Charge on any Statement. If you have a question about or a concern with your Statement or any Charge on it, inform us immediately by contacting us through the Programme Administrator or directly on the number provided in Section 22 “Lost/Stolen Cards, Incorrectly Executed Transactions and Misuse of Your Account” of this Agreementimmediately. We will normally expect this to be within one one (1) month of receipt of your Statement. c. If you or Your Company does not query a Charge that you believe is unauthorised or incorrectly executed within this period, or in some cases within up to thirteen (13) months, you and/or Your Company, Company dependent on which liability structure is chosen for the Account (please see Section 12 the “Liability for Charges” section of this Agreement), ) may be liable for this unauthorised or incorrectly executed Charge. If we request, you agree to promptly provide us with written confirmation of your question or concern and any information we may reasonably require that relates to your question or concern. d. You agree we may send you notices, including notices of variation of this Agreement, with your StatementStatement (whether online or paper copy).

Appears in 1 contract

Samples: Cardmember Terms and Conditions

Statements and Queries. a. Unless the Card is subject to “Full Corporate Liability” as described in Section 12 “Liability for Charges” of this Agreement and Your Company is responsible for centrally settling payment of your Account with us, we will make available to you, in the manner set out in Section 20 “Communicating with You” of this Agreement, Statements periodically and at least once a month if there has been any Account activity. Unless we agree with Your Company otherwise, if you enrol in, or if we enrol you automatically in, our Online Statement Service your Statement is available to you online. We may also make your Statement available via the Programme Administrator. Terms and conditions apply to your use of our Online Statement Service and are set out in Section 8 “Online Statement Service” of this Agreement. Your Statement will show important information about your Account, such as the outstanding balance on the last day of the Statement period, the payment due, the payment due date, the currency conversion rate and applicable fees and will include Charges made by you including the relevant breakdown of the expenses and fees that You should pay. b. Always check each Statement for accuracy and contact us as soon as possible if you need more information about a Charge on any Statement. If you have a question about or a concern with your Statement or any Charge on it, inform us immediately by contacting us through the Programme Administrator or directly on the number provided in Section 22 “Lost/Stolen Cards, Incorrectly Executed Transactions and Misuse of Your Account” of this Agreement. We will normally expect this to be within one one (1) month of receipt of your Statement. c. If you or Your Company does not query a Charge that you believe is unauthorised or incorrectly executed within this period, or in some cases within up to thirteen (13) months, you and/or Your Company, dependent on which liability structure is chosen for the Account (please see Section 12 “Liability for Charges” of this Agreement), may be liable for this unauthorised or incorrectly executed Charge. If we request, you agree to promptly provide us with written confirmation of your question or concern and any information we may reasonably require that relates to your question or concern. d. You agree we may send you notices, including notices of variation of this Agreement, with your Statement.

Appears in 1 contract

Samples: Corporate Card Agreement

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