Common use of Step Number One Clause in Contracts

Step Number One. The nurse with the assistance of a member of the Grievance Committee shall submit a written grievance signed by the nurse to the Director of Care or designate. The grievance shall identify the nature of the grievance and the remedy sought. The Director of Care or designate will deliver her/his decision in writing within ten (10) days following the day on which the grievance was presented to him/her. Failing settlement, then; Step Number Two: Within ten (10) days, following the decision in Step Number One, the grievance may be submitted in writing to the Home’s Administrator or her/his designate. A meeting will then be held between the Home’s Administrator or her/his designate, and the Grievance Committee within ten (10) days of the submission of the grievance at Step Number Two unless extended by agreement of the parties. It is understood and agreed that a representative of the Ontario Nurses’ Association and the grievor may be present at the meeting. It is further understood that the Home’s Administrator or her/his designate may have such counsel and assistance as she/he may desire at such a meeting. The decision of the Home shall be delivered in writing within ten (10) days following the date of such meeting. If the decision is unsatisfactory to the nurse, it may be referred to arbitration.