Subscription Features Clause Samples
Subscription Features. The Cloud Service Description describes many of the features specified in this Cloud Service Description AWS Addendum. Service Availability 24 x 7 availability service-level agreement (SLA of 99.9%) for the Advanced SQL Engine, measured and tracked monthly Note: The availability SLA of 99.9% is not applicable to a disaster recovery event where the cloud provider availability zone or region is impacted. If Vantage is deployed in a cloud provider region that has multiple availability zones, Teradata will use reasonable efforts to deploy a new system in a secondary, unimpacted availability zone and restore from an existing backup to the secondary, unimpacted availability zone as part of our service. Onboarding Services System provisioning and validation System Monitoring Infrastructure and operating system monitoring System Maintenance Software patches and version upgrades System Backups Daily, weekly, or monthly full system backups with two backups retained by default. Enhanced backup services are sold separately. Encryption Teradata provides customers with choices for encryption of data at rest and in transit. When enabled, data is encrypted in transit between Teradata and connected client ▇▇▇▇▇▇▇▇.▇▇ default, Vantage Data Store leverages AWS-managed customer master keys (CMK) for encryption at rest. Customers may, optionally and where available, leverage customer-managed custom master keys (CMK) to manage these keys themselves. (Limited Availability feature) As an enhanced security option, database administrators can leverage third-party partner software (sold separately) to encrypt and control access to individual rows and columns within the database. Vantage Stop/Start Stop and restart Vantage instances without affecting persistent storage (subject to the cloud infrastructure availability). Stop/Start will pause/resume the rate of TCore-Hour consumption when the Vantage instance is stopped/restarted. Note: Available for Flexible Capacity pricing only Note: Queries that are running when the Vantage instance is stopped are not automatically resumed and must be restarted after the Vantage instance is restarted. Vantage Scale Out/In Change number of Advanced SQL Engine node instances without affecting persistent storage (subject to the cloud infrastructure availability). Scale Out/In will increase/decrease the rate of TCore- Hour consumption based on the number and size of the instances being added or removed to the Vantage system. Note: Available for Fixed ...
