Common use of Support for Licensed Manage Exec Clause in Contracts

Support for Licensed Manage Exec. IMG may, at its sole option, (i) provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors, in which case VERITAS shall provide VERITAS' standard second-tier technical support to IMG to assist IMG technical support personnel in answering questions and resolving problems regarding Licensed Manage Exec reported by End Users; or (ii) upon written request, require VERITAS to provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors.

Appears in 4 contracts

Samples: Cross License and Oem Agreement (Seagate Software Inc), Cross License and Oem Agreement (Veritas Holding Corp), Cross License and Oem Agreement (Crystal Decisions Inc)

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Support for Licensed Manage Exec. IMG may, at its sole option, -------------------------------- (i) provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors, in which case VERITAS shall provide VERITAS' standard second-tier technical support to IMG to assist IMG technical support personnel in answering questions and resolving problems regarding Licensed Manage Exec reported by End Users; or (ii) upon written request, require VERITAS to provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors.

Appears in 1 contract

Samples: Cross License and Oem Agreement (Seagate Technology Inc)

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Support for Licensed Manage Exec. IMG may, at its sole option, (i) provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec 8 <PAGE> from IMG or its Distributors, in which case VERITAS shall provide VERITAS' standard second-tier technical support to IMG to assist IMG technical support personnel in answering questions and resolving problems regarding Licensed Manage Exec reported by End Users; or (ii) upon written request, require VERITAS to provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors.

Appears in 1 contract

Samples: Cross License and Original Equipment Manufacturing Agreement

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