Common use of Support for Licensed Manage Exec Clause in Contracts

Support for Licensed Manage Exec. IMG may, at its sole option, (i) provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors, in which case VERITAS shall provide VERITAS' standard second-tier technical support to IMG to assist IMG technical support personnel in answering questions and resolving problems regarding Licensed Manage Exec reported by End Users; or (ii) upon written request, require VERITAS to provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors.

Support for Licensed Manage Exec. IMG may, at its sole option, (i) provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec 8 <PAGE> from IMG or its Distributors, in which case VERITAS shall provide VERITAS' standard second-tier technical support to IMG to assist IMG technical support personnel in answering questions and resolving problems regarding Licensed Manage Exec reported by End Users; or (ii) upon written request, require VERITAS to provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors.. 4.5

Support for Licensed Manage Exec. IMG may, at its sole option, -------------------------------- (i) provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors, in which case VERITAS shall provide VERITAS' standard second-tier technical support to IMG to assist IMG technical support personnel in answering questions and resolving problems regarding Licensed Manage Exec reported by End Users; or (ii) upon written request, require VERITAS to provide first-tier technical and help desk support to End Users receiving Licensed Manage Exec from IMG or its Distributors.