SUPPORT OPERATIONS Clause Samples

SUPPORT OPERATIONS. Purchases/Check Processing Checks are received from new and existing shareholders to purchase shares of the Funds. The checks are prepared for deposit at the sub-custodian. Checks are micro-encoded, endorsed and microfilmed. Deposit instructions are prepared and delivered to the bank along with the checks for credit to the Funds. A purchase transaction is recorded in the shareholder's account by the Shareholder Accounting system. Pre-authorized purchases allow the shareholder to make regular, periodic purchases into an Open-End Fund account from the shareholder's bank account by using pre-authorized drafts or the electronic funds transfer (ACH) network. The TA works closely with the custodian to establish, control and balance both types of periodic purchases. Distribution Center, Output Control, Print Center, Office Services Incoming, outgoing and internal mail services are provided, including sorting and scanning into the AWD system. Shareholder accounting system reports are printed and distributed. Share certificates and check stock are secured and controlled. This group is responsible for the printing of certain redemption and distribution checks as well as the certificates for the closed end funds. Office supplies are ordered, inventoried and distributed throughout the TA. Vendor contracts are managed in this area (e.g., equipment, copiers, overnight shippers, etc.). This group is also responsible for maintaining and periodic testing of the TA's emergency evacuation and business recovery plans. Tax and Compliance This group produces year-end tax forms for shareholders and magnetic media for the IRS. It is also responsible for all escheatment processing, as well as daily monitoring of potentially fraudulent activity, money laundering/OFAC screening, etc. The group also assists other ▇▇▇▇▇▇▇ units in dealing with proxies, and is responsible for producing and validating year-end microfiche. SISC supports the following regulatory filings: NYSE, 17ad-11, lost certificates and TA-2. SISC also maintains books and records on behalf of the Broker Dealers and the Funds using agreed upon policies and procedures. Management Services This group develops and manages system level parameters and workflows within AWD and the NT Desktop applications used throughout the TA. It also plays key roles in acceptance testing of new software supplied by DST, as well as coordination of testing, mock conversions, and balancing of product integrations, re-branding efforts, and fun...