Support Options. If Licensee executed this Agreement as a commercial licensee not having the status of a Qualified Not-For-Profit or Qualified Individual, Licensee will be provided,
Support Options. If Licensee executed this Agreement as a commercial licensee not having the status of a Qualified Not-For-Profit or Qualified Individual, Licensee will be provided, during the Term of this Agreement and any extensions under Section 9.1, basic TCK support from Oracle under Oracle’s Master Support Agreement (“MSA”) at no additional charge, provided Licensee executes Oracle’s standard MSA, which is attached as Exhibit C to this Agreement. Qualified Not-For-Profits and Qualified Individuals may purchase basic TCK support from Oracle at an additional charge.
Support Options. If Licensee executed this Agreement as a commercial Licensee not having the status of a Qualified Not-For-Profit or Qualified Individual, Licensee is required to purchase at least one (1) year of basic TCK support from Oracle for a fee of $100,000 under Oracle’s Master Support Agreement (“MSA”). Oracle’s standard MSA is attached as Exhibit C to this Agreement.
Support Options. Commercial Licensees, Qualified Not-for-Profits and Qualified Individuals may purchase basic TCK support from Oracle at an additional charge.
Support Options. Standard or Premier
(a) ScienceLogic will provide Standard telephone support in Americas from 8:30 AM to 6:00 PM Eastern Time, and Standard telephone support for international customers from 1:00 AM to 6:00 PM Eastern Time Monday through Friday, excluding regularly scheduled holidays of ScienceLogic. Service requests transmitted during non-business hours shall be considered received by ScienceLogic on the next business day.
(b) Customer may choose to purchase optional 24/7 Premier after-hours break-fix support. If this support is purchased customer will have access to telephone support outside of the above hours. This after-hours support is to be used only in case of EM7 system failure that prevents the normal operation and/or use of EM7. If such Premier support is purchased, Customer will be provided a unique after-hours support identification number and phone system navigation number that should be used when requesting after-hours support.
Support Options. Customer may select from the following Software support purchase options: Gold (or Gold Plus) and Platinum (or Platinum Plus) support (“Service Type”), each providing different service coverage periods and/or service offerings, as specified herein (“Service Offerings”) and in the Kronos Support Service Policies (defined below). Customer must purchase the same Service Type for all of the Software specified on the Order Form, (however, if Customer is purchasing support services for Visionware Software, Customer may only purchase Gold Service Type for the Visionware Software). All Updates shall be provided via remote access.
Support Options. Vesper Marine shall provide general support to the Customer as set forth on the Maintenance and Support Services Agreement for the Customer's currently licensed System. In addition, Vesper Marine may offer premium support options to Customer at an additional charge.
Support Options. If Licensee executed this Agreement as a commercial licensee not having the status of a Qualified Not-For-Profit or Qualified Individual, Licensee will be provided, during the Term of this Agreement and any extensions under Section 9.1, basic TCK support
Support Options. Please tick what support is best for you, please be advised this may change your support ratio. ☐I want my own room with no other participant. ☐I will share with other participants ☐I need a support worker in my room ☐I don’t need a support worker in my room but can have one in there ☐I do not want a support worker in my room ☐I want a male support worker in my room ☐I want a female support worker in my room ☐I don’t mind gender of support worker Please tick what activities you would like to attend. Activities can change due to weather and other unforeseen circumstances. There will be a list of daily activities available on bored the boat each day. Any extra activities that are not included within the ticket will be at your own cost such as the Spa, Bingo, Pokies, Casino, etc. ☐ Karaoke ☐ Swimming ☐ Movie Marathon ☐ Memorabilia Collection ☐ Trivia ☐ Craft Activities ☐ Live Xxxxx tribute show ☐ Sporting games (basketball, tennis, botchy ect.) ☐ Stand up comedy show ☐ Laser tag ☐ Kids club ☐ Top deck walking track We will have our own professional photographer on bored the boat please tick to what you would like. ☐ I would like to have my picture taken and copy given to other participants ☐ I would like to have my picture put on social media (Facebook and Instagram) ☐ I do not want my picture taken ☐ I would like to receive a digital copy of all the pictures taken on the boat Please be advised if for any reason Covid 19 effects the cruise from operating and or if Covid 19 effects you personally eg you have contracted the virus and need to self isolate you will not be charged for the cancellation.
Support Options. During the term of this Agreement, Xxxxxxx will make available technical support via email and telephone as well as provide a range of support options through the Site’s online support features (see 8). Additional personalized technical, data, and tool support may be available from Brookes for a fee. Xxxxxxx is pleased to accept inquiries about customizations within the AEPSi system to meet user needs; contact xxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx to initiate a discovery, quotation, and development process.
