Common use of Support Parameters Clause in Contracts

Support Parameters. KnowBe4’s support parameters, including its support hours, may be found at xxxxx://xxx.xxxxxx0.xxx/hubfs/KnowBe4-Support- Document.pdf?t=1518625292505, or such other URL as KnowBe4 may provide from time to time. To make a request for Support Services, Customer may submit a ticket at xxxxx://xxxxxxx.xxxxxx0.xxx/hc/en-us/requests/new, or such other URL as KnowBe4 may provide from time to time.

Appears in 2 contracts

Samples: Terms of Service, Terms of Service

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Support Parameters. KnowBe4’s support parameters, including its support hours, may be found at xxxxx://xxx.xxxxxx0.xxx/hubfs/KnowBe4-Support- Document.pdf?t=1518625292505xxxxx://xxx.xxxxxx0.xxx/hubfs/KnowBe4-Support-Document.pdf?t=1518625292505, or such other URL as KnowBe4 may provide from time to time. To make a request for Support Services, Customer may submit a ticket at xxxxx://xxxxxxx.xxxxxx0.xxx/hc/en-us/requests/new, or such other URL as KnowBe4 may provide from time to time.

Appears in 2 contracts

Samples: Master Subscription Agreement, Services Agreement

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