Supported Environment and Operations. You are responsible for undertaking the proper supervision, control and management of Your use of the Covered Product and its use by Your authorized end users, including, but not limited to (i) providing, maintaining and assuring proper configuration of the Supported Environment. (ii) following industry standard procedures for the security of data, accuracy of input and output, and back-up plans, including restart and recovery in the event of hardware or software error or malfunction. (iii) maintaining a procedure external to the Covered Product for reconstruction of lost or altered files, data and programs.
Appears in 3 contracts
Samples: Support Agreement, Support Agreement, Support Agreement
Supported Environment and Operations. You are responsible for undertaking the proper supervision, control and management of Your use of the Covered Product and its use by Your authorized end users, including, but not limited to
(i) providing, maintaining and assuring proper configuration configuration of the Supported Environment.
(ii) following industry standard procedures for the security of data, accuracy of input and output, and back-up plans, including restart and recovery in the event of hardware or software error or malfunction.
(iii) maintaining a procedure external to the Covered Product for reconstruction of lost or altered filesfiles, data and programs.
Appears in 1 contract
Samples: Support Agreement