System Administration Services Sample Clauses
System Administration Services. Information Technology Services will provide defined support for network infrastructure, servers, and workstations as follows: Software contracting support, equipment leasing, purchasing, and upgrade support for approved budget procurements. Network connectivity, hardware installation, system administration, and preventative maintenance for University-owned or leased workstations. Network connectivity, hardware installation, system administration, and preventative system maintenance for on-premise servers. Assist 3rd party vendors with cloud services and hosted applications (these services will remain the primary responsibility of the 3rd party vendor). System level backup processing and disaster recovery. Technology support services as defined below for on-premise, University-owned or leased servers and network infrastructure. “Urgent” technology support services in emergency situations as warranted.
System Administration Services. Systems are supported at the Licensor’s Data Center by an on-call system administration team providing hardware/operating system installation, maintenance, updates and upgrades, backup and recovery, hardware security, performance tuning and capacity planning, configuration management and data backup and restoration.
System Administration Services. Information Technology Services will provide defined support for network infrastructure, servers, and workstations as follows: Software contracting support, equipment leasing, purchasing, and upgrade support for approved budget procurements. Network connectivity, hardware installation, system administration, and preventative maintenance for University-owned or leased workstations. Network connectivity, hardware installation, system administration, and preventative system maintenance for on-premise servers and cloud services. System level backup processing and disaster recovery for production systems; Technology support services as defined below for on-premise, University-owned or leased servers and network infrastructure. “Urgent” technology support services in emergency situations as warranted.
System Administration Services. Survox shall provide those System Administration Services required to maintain the Survox software to enable its use for survey data collection purposes.