TCS Managed Hosting Clause Samples

TCS Managed Hosting. TCS will host TCS Application Systems and Client data at highly secure data center in <UK / India>. TCS Hosting Environment will consist of all servers, applications and other network equipment to ensure the reliability and security of the environment. TCS Application System shall have internet enabled portal which can be accessed by the Client Authorized Users through internet. TCS command center will monitor the network and hosted environment. TCS will provide the following hosting services:- • Maintenance and support of the TCS Hosted Environment • Multi-level data backup • MPLS connectivity between TCS Data Centre and TCS Delivery Centres • Internet enablement for self-service portal at TCS end • IT disaster recovery (DR) TCS shall manage the following environments:- • Production and Disaster Recovery (DR) Environment • User Acceptance Test (UAT) Environment • Development Environment Production and UAT Environments are located at the TCS Data Center. Development Environment will be located at the TCS Delivery Location. Client shall have access to Production and UAT environments. UAT environment shall only be available during Training and UAT period.