Technical and Sales Support Clause Samples
The Technical and Sales Support clause outlines the obligations of one party to provide assistance and expertise related to technical matters and sales activities. This may include offering product training, troubleshooting, marketing materials, or direct support to help the other party effectively promote, sell, or use the products or services involved in the agreement. By clearly defining the scope and nature of support, this clause ensures that both parties understand their responsibilities, facilitating smoother operations and helping to resolve issues efficiently.
POPULAR SAMPLE Copied 1 times
Technical and Sales Support. The Parties will provide technical support to each other, which is necessary to understand the relevant software pieces of the other party and implement the Trading Strategy into the BOTS Platform.
Technical and Sales Support. Each Party and its Affiliates will cooperate with the other Party and its Affiliates as may be reasonably requested by the other Party to assist in the sale of the Combined Offering to a prospective Customer.
Technical and Sales Support. SOFTLINK agrees to provide to FOUNTAIN a --------------------------- level of telephone support to FOUNTAIN'S technical support staff that is substantially equivalent to the support provided by SOFTLINK to OEMs generally.
Technical and Sales Support. Eugene agrees to provide technical and sales support to ▇▇▇ and its customers for all sales generated by ▇▇▇ of any products sold outside of Japan and the Republic of Korea at all times during the term of this Agreement. In addition to other remedies ▇▇▇ may have at law or in equity, in the event that that the technical and sales support is not provided in a meaningful way, ▇▇▇ may suspend any payment due hereunder in good faith, provided that Eugene fails to resolve any issues with the technical and sales support after being given seven (7) business days written notice of such issues.
Technical and Sales Support. (a) Representatives: The Technical Support Representative will be available to address Products covered by this Agreement during the hours and time zone indicated in the section 4 of this Exhibit B. The Marketing/Sales Representative is the Distributor’s contact for marketing and sales activities and the Order Processing Representative is the Distributor contact for information pertaining to any orders placed.
(b) Product Problem Fixes: Distributor agrees to provide WEB4 written notice of all problems found in WEB4 Products listed in this Exhibit and submitting it to the representative listed in this Exhibit. WEB4 agrees to use reasonable efforts to resolve problems in WEB4 Products taking into consideration the seriousness of the problem and the impact upon the End User. The “Software License, Maintenance and Service Agreement” shall govern the maintenance activities between the Distributor, customer and WEB4.
Technical and Sales Support. Company shall provide a reasonable level of technical support to Representative and its representatives. Company shall use its best efforts to support Representative’s sales and marketing activities.