Temporary Off Supply. A written request from the Supplier for Temporary Off Supply must be received by Norco Milk Supply no later than 14 days from ceasing supply. Upon receipt of such notification, Norco Milk Supply will review the request. Consideration will include but not be limited to requirements for milk supply, the Supplier’s milk volume and milk quality history, and previous Temporary Off Supply approval. Norco will make a decision in its sole discretion acting reasonably. If the request is accepted, the Supplier will be granted a period of exemption from supply of up to 5 calendar months (approximately 150 days), commencing from the date of their last collection. Prior to the completion of the fifth month of the Temporary Off Supply, the Supplier shall be entitled to recommence supply to Norco subject to: • an audit by a member of the Norco Milk Supply team to ensure that all relevant Norco policies and procedures are met; • supplying no less than 1,000 litres equivalent to skip-a-day collection; • confirmation of a valid relevant government food authority dairy licence / accreditation; and • for Suppliers that supplied out of specification milk as described in the Suppliers’ Information Manual prior to the commencement of Temporary Off Supply, the BMCC test results must be less than 350 (or less than 450 for certified organic milk) and less than 20 for SPC for 4 consecutive milk samples collected every second day (equivalent to 8 days), over a maximum duration of 21 consecutive days. For Suppliers that supplied milk within specification, the same milk quality parameters and duration apply for 1 milk sample. If the Supplier is unable or unwilling to complete all requirements prior to the completion of the fifth month as stated within this policy, they shall be deemed to be permanently closed. If the 5 months of exemption lapses without any communication from the Supplier, they shall be deemed to be permanently closed. This may be considered a breach of the milk supply agreement if there has been no discussion or agreement with Norco. If, at some later stage, the Supplier desires to recommence milk supply to Norco, the Supplier will be required to submit an application to supply milk to Norco. Any such application will be assessed in accordance with the then process in place whereby new applications to supply are assessed by Norco Milk Supply.
