Testing Suspension. If at any time during the testing window City identifies the presence of multiple SaaS Severity Level 1 or Severity Level 2 Issues that can be shown to materially impact City ability to continue testing, City may in writing elect to suspend testing until corrections for the SaaS Issues can be provided. Contractor will deploy corrections immediately upon availability with as much notice as practicable. Upon release of corrections, City will have five (5) calendar days to commence the testing within the then available remaining testing window.
Appears in 7 contracts
Samples: Software as a Service Agreement, Software as a Service Term Sheet, Software as a Service Agreement
Testing Suspension. If at any time during the testing window City identifies the presence of multiple SaaS Severity Level 1 or Severity Level 2 Issues Incidents that can be shown to materially impact City City’s ability to continue testing, City may in writing elect to suspend testing until corrections for the SaaS Issues Incidents can be provided. Contractor will deploy corrections immediately upon availability with as much notice as practicable. Upon release of corrections, City will have five (5) calendar days to commence the testing within the then available remaining testing window.
Appears in 1 contract
Samples: Software as a Service Agreement