Common use of Testing/Trouble Reporting Clause in Contracts

Testing/Trouble Reporting. 1.15.1 TWTC will be responsible for testing and isolating troubles on Network Elements. TWTC must test and isolate trouble to the AT&T network before reporting the trouble to the Network Elements Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from AT&T at the time of the trouble report, TWTC will be required to provide the results of the TWTC test which indicate a problem on the AT&T network. Version: 4Q06 Standard ICA 11/30/06 1.15.2 Once TWTC has isolated a trouble to the AT&T network, and has issued a trouble report to AT&T, AT&T will take the actions necessary to repair the Network Element when trouble is found. AT&T will repair its network facilities to its wholesale customers in the same time frames that AT&T repairs similar services to its retail customers. 1.15.3 If TWTC reports a trouble on a AT&T Network Element and no trouble is found in AT&T’s network, AT&T will charge TWTC a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by AT&T in order to confirm the Network Element’s working status. AT&T will assess the applicable Maintenance of Service rates from AT&T’s FCC No.1 Tariff, Section 13.3.1. If TWTC reports the same trouble on the same UNE loop within thirty (30) calendar days of AT&T’s notification to TWTC of its disposition of the prior trouble, and AT&T is able to determine that such trouble does exist on AT&T’s network, TWTC shall be credited on the next billing cycle for charges associated with the prior trouble. 1.15.4 In the event AT&T must dispatch to the customer’s location more than once due to incorrect or incomplete information provided by TWTC (e.g., incomplete address, incorrect contact name/number, etc.), AT&T will xxxx TWTC for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. AT&T will assess the applicable Maintenance of Service rates from AT&T’s FCC No.1 Tariff, Section 13.3.1.

Testing/Trouble Reporting. 1.15.1 TWTC will be responsible for testing and isolating troubles on Network Elements. TWTC must test and isolate trouble to the AT&T network before reporting the trouble to the Network Elements Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from AT&T at the time of the trouble report, TWTC will be required to provide the results of the TWTC test which indicate a problem on the AT&T network. Version: 4Q06 Standard ICA 11/30/06 1.15.2 Once TWTC has isolated a trouble to the AT&T network, and has issued a trouble report to AT&T, AT&T will take the actions necessary to repair the Network Element when trouble is found. AT&T will repair its network facilities to its wholesale customers in the same time frames that AT&T repairs similar services to its retail customers. 1.15.3 If TWTC reports a trouble on a AT&T Network Element and no trouble is found in AT&T’s network, AT&T will charge TWTC a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by AT&T in order to confirm the Network Element’s working status. AT&T will assess the applicable Maintenance of Service rates from AT&T’s FCC No.1 Tariff, Section 13.3.1. If TWTC reports the same trouble on the same UNE loop within thirty (30) calendar days of AT&T’s notification to TWTC of its disposition of the prior trouble, and AT&T is able to determine that such trouble does exist on AT&T’s network, TWTC shall be credited on the next billing cycle for charges associated with the prior trouble. 1.15.4 In the event AT&T must dispatch to the customer’s location more than once due to incorrect or incomplete information provided by TWTC (e.g., incomplete address, incorrect contact name/number, etc.), AT&T will xxxx bill TWTC for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. AT&T will assess the applicable Maintenance of Service rates from AT&T’s FCC No.1 Tariff, Section 13.3.1.

Testing/Trouble Reporting. 1.15.1 TWTC 1.13.4.1 CLEC will be responsible for testing and isolating troubles on Network Elements. TWTC CLEC must test and isolate trouble to the AT&T network before reporting the trouble to the Network Elements Customer Wholesale Interconnection Network Services (CWINS) UNE Maintenance Service Center. Upon request from AT&T at the time of the trouble report, TWTC CLEC will be required to provide the results of the TWTC CLEC test which indicate a problem on the AT&T network. Version: 4Q06 Standard ICA 11/30/06. 1.15.2 1.13.4.2 Once TWTC CLEC has isolated a trouble to the AT&T network, and has issued a trouble report to AT&T, AT&T will take the actions necessary to repair the Network Element when trouble is found. AT&T will repair its network facilities to its wholesale customers in the same time frames that AT&T repairs similar services to its retail customers. 1.15.3 1.13.4.3 If TWTC CLEC reports a trouble on a AT&T Network Element and no trouble is found in AT&T’s network, AT&T will charge TWTC CLEC a Maintenance of Service Charge and Time and Material charges for any dispatching and testing (both inside and outside the CO) required by AT&T in order to confirm the Network Element’s working status. AT&T will assess the applicable Maintenance of Service rates from AT&T’s FCC No.1 Tariff, Section 13.3.1. If TWTC reports the same trouble on the same UNE loop within thirty (30) calendar days of AT&T’s notification to TWTC of its disposition of the prior trouble, and AT&T is able to determine that such trouble does exist on AT&T’s network, TWTC shall be credited on the next billing cycle for charges associated with the prior troublestate Pricing Schedule. 1.15.4 1.13.4.4 In the event AT&T must dispatch to the customer’s location more than once due to incorrect or incomplete information provided by TWTC CLEC (e.g., incomplete address, incorrect contact name/number, etc.), AT&T will xxxx TWTC XXXX for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. AT&T will assess the applicable Maintenance of Service rates from AT&T’s FCC No.1 or state Tariff. 1.14.1 CLEC shall pay Time and Material charges when AT&T dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than AT&T or in detariffed CPE provided by AT&T, Section 13.3.1unless covered under a separate maintenance agreement. 1.14.2 CLEC shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits. 1.14.3 If CLEC issues a trouble report allowing AT&T access to End User's premises and AT&T personnel are dispatched but denied access to the premises, then Time and Material charges will apply for the period of time that AT&T personnel are dispatched. Subsequently, if AT&T personnel are allowed access to the premises, these charges will still apply. 1.14.4 Time and Material charges apply on a first and additional basis for each half-hour or fraction thereof. If more than one technician is dispatched in conjunction with the same trouble report, the total time for all technicians dispatched will be aggregated prior to the distribution of time between the "First Half Hour or Fraction Thereof" and "Each Additional Half Hour or Fraction Thereof" rate categories. Basic Time is work-related efforts of AT&T performed during normally scheduled working hours on a normally scheduled workday. Overtime is work-related efforts of AT&T performed on a normally scheduled workday, but outside of normally scheduled working hours. Premium Time is work related efforts of AT&T performed other than on a normally scheduled workday. 1.14.4.1 If CLEC requests or approves an AT&T technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CLEC xxxx Xxxx 5693 of 569082 pay Time and Material charges for any additional work to perform such services, including requests for installation or other work outside of normally scheduled working hours.

Testing/Trouble Reporting. 1.15.1 TWTC 1.13.4.1 Covad will be responsible for testing and isolating troubles on Network Elements. TWTC must test and isolate trouble AT&T provides the DLEC TAFI interface for the testing of Loops connected to AT&T’s switch. By way of the DLEC TAFI interface, Covad will have access to Mechanized Loop Testing (MLT) data unless or until AT&T network before reporting discontinues using MLT for itself. Guide for the trouble to use of the Network Elements Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from AT&T DLEC TAFI interface is found at the time of the trouble report, TWTC will be required to provide the results of the TWTC test which indicate a problem on the following AT&T network. Versionweb site: 4Q06 Standard ICA 11/30/06xxxx://xxx.xxxxxxxxxxxxxxx.XX&X.xxx/xxxxxxxxx_xxxxxxx/xxxxxx/xxxx_xxxx/xxxxxx/ 1.15.2 1.13.4.2 Once TWTC Covad has isolated a trouble to the AT&T network, and has issued a trouble report to AT&T, AT&T will take the actions necessary to repair the Network Element when trouble is found. AT&T will repair its network facilities to its wholesale customers in the same time frames that AT&T repairs similar services to its retail customersEnd Users. 1.15.3 1.13.4.3 If TWTC Covad reports a trouble on a AT&T Network Element and no trouble is found in AT&T’s network, AT&T will charge TWTC Covad a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by AT&T in order to confirm the Network Element’s working status. Typically, test results are available to Covad upon trouble entry into TAFI. Any difference in the initial test results and outcome of a dispatch will be documented in the closeout narrative, which is available to Covad in TAFI. AT&T will assess the applicable Maintenance of Service rates from AT&T’s FCC No.1 Tariff, Section 13.3.1. If TWTC reports the same trouble on the same UNE loop within thirty (30) calendar days of AT&T’s notification to TWTC of its disposition of the prior trouble, and AT&T is able to determine that such trouble does exist on AT&T’s network, TWTC shall be credited on the next billing cycle for charges associated with the prior trouble. 1.15.4 1.13.4.4 In the event AT&T must dispatch to the customerEnd User’s location more than once due to incorrect or incomplete information provided by TWTC Covad (e.g., incomplete address, incorrect contact name/number, etc.), AT&T will xxxx TWTC bill Covad for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. AT&T will assess the applicable Maintenance of Service rates from AT&T’s FCC No.1 Tariff, Section 13.3.1.

Testing/Trouble Reporting. 1.15.1 TWTC 1.18.4.1 AIN/Xxxxx will be responsible for testing and isolating troubles isolatingtroubles on Network Elements. TWTC AIN/Birch must test and isolate trouble to the AT&T network before reporting the trouble to the Network Elements Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from AT&T fromAT&T at the time of the trouble report, TWTC AIN/Xxxxx will be required to provide toprovide the results of the TWTC AIN/Birch test which indicate a problem on aproblemon the AT&T network. Version: 4Q06 Standard ICA 11/30/06. 1.15.2 1.18.4.2 Once TWTC AIN/Xxxxx has isolated a trouble to the AT&T network, and has issued a trouble report to AT&T, AT&T will take the actions necessary to repair the Network Element when trouble is found. AT&T will repair its network facilities to its wholesale customers in the same time frames that AT&T repairs similar services to its retail customers. 1.15.3 1.18.4.3 If TWTC AIN/Xxxxx reports a trouble on a an AT&T Network Element and no trouble is found in AT&T’s network, AT&T will charge TWTC AIN/Birch a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by AT&T in order inorder to confirm the Network Element’s working status. AT&T will assess the applicable Maintenance applicableMaintenance of Service rates from AT&T’s FCC No.1 FCCNo.1 Tariff, Section 13.3.1. If TWTC reports the same trouble on the same UNE loop within thirty (30) calendar days of AT&T’s notification to TWTC of its disposition of the prior trouble, and AT&T is able to determine that such trouble does exist on AT&T’s network, TWTC shall be credited on the next billing cycle for charges associated with the prior trouble. 1.15.4 1.18.4.4 In the event AT&T must AT&Tmust dispatch to the customer’s location more than once due to incorrect or incomplete information provided by TWTC AIN/Birch (e.g., incomplete address, incorrect contact name/number, etc.), AT&T will xxxx TWTC AT&Twill bill AIN/Birch for each additional dispatch additionaldispatch required to repair the Network Element due to the incorrect/incomplete information incompleteinformation provided. AT&T will assess the applicable Maintenance of Service rates from AT&TfromAT&T’s FCC No.1 FCCNo.1 Tariff, Section 13.3.1. 1.19 AT&T shall make available to AIN/Birch fraud prevention or revenue protection features, including prevention, detection, or control functionality embedded within any of the Network Elements. To the extent separate charges apply for such features, ht e chargeswill be as set forth in this Agreement or will be negotiated between the Parties and added to this Agreement via an amendment at such time as AIN/Birch requests the features.

Testing/Trouble Reporting. 1.15.1 TWTC 1.13.4.1 Sprint will be responsible for testing and isolating troubles on Network Elements. TWTC Sprint must test and isolate trouble to the AT&T AT&T-9STATE network before reporting the trouble to the Network Elements UNE Customer Wholesale Interconnection Network Services Service Provisioning Center (CWINS) CenterCSPC). Upon request from AT&T AT&T-9STATE at the time of the trouble report, TWTC Sprint will be required to provide the results of the TWTC Sprint test which indicate a problem on the AT&T AT&T-9STATE network. Version: 4Q06 Standard ICA 11/30/06. 1.15.2 1.13.4.2 Once TWTC Sprint has isolated a trouble to the AT&T AT&T-9STATE network, and has issued a trouble report to AT&TAT&T-9STATE, AT&T AT&T-9STATE will take the actions necessary to repair the Network Element when trouble is found. AT&T AT&T-9STATE will repair its network facilities to its wholesale customers in the same time frames that AT&T AT&T-9STATE repairs similar services to its retail customersEnd Users. 1.15.3 1.13.4.3 If TWTC Sprint reports a trouble on a AT&T an AT&T-9STATE Network Element and no trouble is found in AT&TAT&T-9STATE’s network, AT&T AT&T-9STATE will charge TWTC Sprint a Maintenance of Service Charge for any dispatching and testing (both inside and outside the CO) required by AT&T AT&T-9STATE in order to confirm the Network Element’s working status. AT&T AT&T-9STATE will assess the applicable Maintenance of Service rates from AT&TAT&T-9STATE’s FCC No.1 Tariff, Section 13.3.1applicable State Pricing Schedule. If TWTC reports the same trouble The Parties disagree on the same UNE loop within thirty appropriate basis (30i.e., TELRIC or Access Tariff) calendar days for rates in this Section 1.13.4.3 and reserve the right to pursue resolution of AT&T’s notification to TWTC of its disposition of this issue through the prior trouble, and AT&T is able to determine that such trouble does exist on AT&T’s network, TWTC shall be credited on the next billing cycle for charges associated with the prior troubleappropriate forum. 1.15.4 1.13.4.4 In the event AT&T AT&T-9STATE must dispatch to the customerEnd User’s location more than once due to incorrect or incomplete information provided by TWTC Sprint (e.g., incomplete address, incorrect contact name/number, etc.), AT&T AT&T-9STATE will xxxx TWTC Sprint for each additional dispatch required to repair the Network Element due to the incorrect/incomplete information provided. AT&T AT&T-9STATE will assess the applicable Maintenance of Service rates from AT&TAT&T-9STATE’s FCC No.1 applicable State Pricing Schedule. The Parties disagree on the appropriate basis (i.e., TELRIC or Access Tariff, ) for rates in this Section 13.3.11.13.4.4 and reserve the right to pursue resolution of this issue through the appropriate forum.