THE PROCEDURE FOR DISPUTE RESOLUTION. 23.1 If any conflict situation arises when the Client reasonably believes that the Company as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with the Company within 5 (Five) working days after the occurrence of the event.
Appears in 5 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
THE PROCEDURE FOR DISPUTE RESOLUTION. 23.1 If any conflict situation arises when the Client reasonably believes that the Company as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with the Company within 5 (Five) working days after the occurrence of the event.. To file any complaint, the Client shall fill in the Complaint form in their Socrates Legacy. Ltd. account, The complaint shall include:
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
THE PROCEDURE FOR DISPUTE RESOLUTION. 23.1 22.1 If any conflict situation arises when the Client reasonably believes that the Company as a result of any action or failure to actionor failureto act has breached one or oneor more of the terms of termsof the Operative Agreements, the Client has the right to lodge a complaint with the Company within 5 (Five) working days after the occurrence of the event.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
