Common use of The role of Healthwatch Clause in Contracts

The role of Healthwatch. Local Healthwatch will take on the work of the Local Involvement Networks (LINks) and will represent the views of people who use services, carers and the public on the Health and Wellbeing boards set up by local authorities. They will also provide a complaints advocacy service to support people who make a complaint about services and report concerns about the quality of health care to Healthwatch England, which can then recommend that the Care Quality Commission take action. Due to the advocacy nature of their role there may be times when information may need to be shared from Healthwatch to other statutory bodies. Such sharing is covered by the remit of this protocol where it relates to a safeguarding matter. The relationship between Healthwatch and the Safeguarding agencies will be reviewed as this develops and any changes required to the protocol will be agreed by the SAB.

The role of Healthwatch. ‌ Local Healthwatch will take on the work of the Local Involvement Networks (LINks) and will represent the views of people who use services, carers and the public on the Health and Wellbeing boards set up by local authorities. They will also provide a complaints advocacy service to support people who make a complaint about services and report concerns about the quality of health care to Healthwatch England, which can then recommend that the Care Quality Commission take action. Due to the advocacy nature of their role there may be times when information may need to be shared from Healthwatch to other statutory bodies. Such sharing is covered by the remit of this protocol where it relates to a safeguarding matter. The relationship between Healthwatch and the Safeguarding agencies will be reviewed as this develops and any changes required to the protocol will be agreed by the SAB.