Common use of The Service Fee Clause in Contracts

The Service Fee. It is your responsibility to pay the Service Fee directly to the Contractor for each separate service request, which means each visit by a Contractor for a single service (for example: plumbing, electrical, appliances, heating and air conditioning). The Service Fee is due when the Contractor visits your Home for diagnosis. Please review this entire Agreement for additional details about your responsibilities and the scope of the Service, and call 000.000.0000 with any questions. Who Repairs and Replaces the Covered Items? We have relationships with a network of Contractors across the country (“Service Contractors”). When you report a Failure, we will dispatch a local Service Contractor. If no Service Contractor is available, we may ask you to select a Contractor (“Your Contractor”) to work with us. You may also request to use Your Contractor if, for example, you do not want to wait for an available appointment with a Service Contractor. However, you will then be responsible for the difference in costs between what we would have paid a Service Contractor and the expense of using Your Contractor. Regardless of whether we work with Your Contractor or a Service Contractor, we must be able to review the Contractor’s detailed diagnosis and estimate to determine the scope and eligibility of the Failure and the appropriate response. If we authorize use of Your Contractor, we will provide you instructions on how to receive Service, which you must follow to receive reimbursement. You will not receive reimbursement and will remain solely responsible for every cost arising from any work, services or equipment any contractor, company or individual performs or provides without our prior express authorization, even for Covered Items that would otherwise be eligible for Service.