THE SUPPLIERS GUARANTEE. 14.1 The Supplier guarantees: 14.1.1 to provide the Service by the date agreed with the Customer as described in condition 2.2; 14.1.2 not to disconnect the Service by mistake. 14.1.3 to set into place a repair to a Service Failure in line with the repair service the Customer has chosen. For standard service this means by midnight on the first weekday (not including public and bank holidays) after the day the fault is reported to The Supplier. 14.1.4 to keep any appointment the Supplier makes with the Customer under this Contract.
Appears in 7 contracts
Samples: Network Service Agreement, Network Agreement, Network Agreement
THE SUPPLIERS GUARANTEE. 14.1 15.1 The Supplier guarantees:
14.1.1 15.1.1 to provide the Service by the date agreed with the Customer as described in condition 2.2;
14.1.2 15.1.2 not to disconnect the Service by mistake.
14.1.3 15.1.3 to set into place a repair to a Service Failure in line with the repair service the Customer has chosen. For standard service this means by midnight on the first weekday (not including public and bank holidays) after the day the fault is reported to The Supplier.
14.1.4 15.1.4 to keep any appointment the Supplier makes with the Customer under this Contract.
Appears in 6 contracts
Samples: Network Service Agreement, Network Agreement, Network Agreement