Common use of Timeframes and Hours of Operation Clause in Contracts

Timeframes and Hours of Operation. FIS will provide Customers with access to the System, and telephone support to Client, between the hours of 8:00 a.m. through 10:00 p.m. ET, provided however, that FIS reserves the right to suspend availability of the Service for brief periods of time for purposes of maintenance. FIS will use reasonable efforts to notify Client in advance of any scheduled maintenance and will use reasonable efforts to (i) limit the number of hours of scheduled maintenance each month and (ii) schedule maintenance during off-peak usage. Notwithstanding the foregoing, FIS is not responsible for the inability of Client or Customers to access the Service due to difficulties or problems beyond the reasonable control of FIS. FIS will provide telephone support to Customers for an additional fee as set forth in the pricing attachment. 4.

Timeframes and Hours of Operation. FIS will provide Customers Client and its End Users with access to the SystemService 24x7, and Client with telephone support to Client, between the hours of 8:00 a.m. through 10:00 p.m. ET, provided however, that FIS reserves the right to suspend availability of the Service for brief periods of time for purposes of maintenance. FIS will use reasonable efforts to notify Client in advance of any scheduled maintenance and will use reasonable efforts to to: (i) limit the number of hours of scheduled maintenance each month month; and (ii) schedule maintenance during off-peak usage. Notwithstanding the foregoing, FIS is not responsible for the inability of Client or Customers End Users to access the Service due to difficulties or problems beyond the reasonable control of FIS. FIS will provide telephone support to Customers End Users for an additional fee as set forth in the pricing attachment. 4.

Timeframes and Hours of Operation. FIS will provide Customers with access to the System, and telephone support to Client, between the hours of 8:00 a.m. through 10:00 p.m. ET, provided however, that FIS reserves the right to suspend availability of the Service for brief periods of time for purposes of maintenance. FIS will use reasonable efforts to notify Client in advance of any scheduled maintenance and will use reasonable efforts to (i) limit the number of hours of scheduled maintenance each month and (ii) schedule maintenance during off-peak usage. Notwithstanding the foregoing, FIS is not responsible for the inability of Client or Customers to access the Service due to difficulties or problems beyond the reasonable control of FIS. FIS will provide telephone support to Customers for an additional fee as set forth in the pricing attachment. 4.

Timeframes and Hours of Operation. FIS will provide Customers Client and its End Users with access to the SystemService 24x7, and Client with telephone support to Client, between the hours of 8:00 5:00 a.m. through 10:00 7:00 p.m. ETPT, provided however, that FIS reserves the right to suspend availability of the Service for brief periods of time for purposes of maintenance. FIS will use reasonable efforts to notify Client in advance of any scheduled maintenance and will use reasonable efforts to to: (i) limit the number of hours of scheduled maintenance each month month; and (ii) schedule maintenance during off-peak usage. Notwithstanding the foregoing, FIS is not responsible for the inability of Client or Customers End Users to access the Service due to difficulties or problems beyond the reasonable control of FIS. FIS will provide telephone support to Customers End Users for an additional fee as set forth in the pricing attachment. 4.

Timeframes and Hours of Operation. FIS will provide Customers Client and its End Users with access to the SystemService 24x7, and Client with telephone support to Client, between the hours of 8:00 a.m. through 10:00 p.m. ET, provided however, that FIS reserves the right to suspend availability of the Service for brief periods of time for purposes of maintenance. FIS will use reasonable efforts to notify Client in advance of any scheduled maintenance and will use reasonable efforts to to: (i) limit the number of hours of scheduled maintenance each month month; and (ii) schedule maintenance during off-peak usage. Notwithstanding the foregoing, FIS is not responsible for the inability of Client or Customers End Users to access the Service due to difficulties or problems beyond the reasonable control of FIS. FIS will provide telephone support to Customers End Users for an additional fee as set forth in the pricing attachment. 4.