Transfers to Recipients at Other Financial Institutions. For P2P Transfers to recipients at other financial institutions, you have a limited opportunity to cancel the transfer while the transfer appears in the “Pending” section of the transaction list. While “Pending”, you can cancel a P2P transfer by selecting the transfer and clicking on “Cancel Payment”. Once the P2P Transfer is completed, it will be listed under “Completed Activities” and you no longer will have the ability to cancel it. If you request cancellation of a P2P Transfer in the manner described above and SoFi Bank fails to cancel the P2P Transfer in accordance with your instructions, we will be liable only for any direct, out of pocket costs incurred by you to the extent caused directly by such failure, subject to the limitations set forth in Section XXI, “Indemnification and Limitation of Liability.”
