Translation and Oral Interpretation. a) The Contractor must make available written marketing and other informational materials (e.g., member handbooks) in a language other than English whenever at least five percent (5%) of the potential Enrollees of the Contractor in any county of the service area speak that particular language and do not speak English as a first language.
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Samples: Medicaid Managed Care Model Contract (Wellcare Health Plans, Inc.), Medicaid Managed Care Model Contract (Wellcare Health Plans, Inc.), Medicaid Managed Care Model Contract (Amerigroup Corp)
Translation and Oral Interpretation. a) The Contractor must make available written marketing and other informational materials (e.g., member handbooks) in a language other than English whenever at least five percent (5%) of the potential Enrollees of the Contractor in any county of the service area Service Area speak that particular language and do not speak English as a first language.
b) In addition, verbal interpretation services must be made available to Enrollees who speak a language other than English as a primary FHPlus - Section 12 (MEMBER SERVICES) October 1, 2001 12-1
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Samples: Consultant Services Agreement (Wellcare Health Plans, Inc.)
Translation and Oral Interpretation. a) The Contractor must make available written marketing and other informational materials (e.g., member handbooks) in a language other than English whenever at least five percent (5%) of the potential Prospective Enrollees of the Contractor in any county of the service area speak that particular language and do not speak English as a first language.of
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Translation and Oral Interpretation. a) The Contractor must make available written marketing and other informational materials (e.g.e. g., member handbooks) in a language other than English whenever at least five percent (55 %) of the potential Enrollees of the Contractor in any county of the service area speak that particular language and do not speak English as a first language.
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