Trouble Calls Clause Samples
The Trouble Calls clause defines the procedures and responsibilities for reporting and addressing issues or malfunctions with a product or service. Typically, it outlines how users should notify the provider of a problem, the timeframe for response, and any steps the provider must take to investigate and resolve the issue. For example, it may specify a dedicated phone number or online portal for submitting trouble reports and set expectations for how quickly the provider will respond. This clause ensures that problems are communicated and resolved efficiently, minimizing downtime and clarifying the process for both parties.
Trouble Calls. Under normal conditions, all water trouble calls requiring a Department response shall be referred to the Water Division employee on call.
Trouble Calls. When workers are called out for trouble work of one (1) hour or less, other than in specified regular working hours, they shall be entitled to a minimum of two (2) hour's pay at the overtime rate. If this time involves riding or traveling, it shall be paid at the overtime rate.
Trouble Calls. Call back service shall be furnished upon request at a time and material cost to the government.
Trouble Calls. The Manager shall receive, track and coordinate trouble calls from customers, interexchange carriers and the Company's employees.
Trouble Calls. Job labor and travel labor, including overtime, plus travel and living expenses required for unscheduled work resulting from abnormal condition.