Uptime Guarantee. 4.5.1 Whinstone guarantees an uptime percentage (percentage of time to maintain uninterrupted performance of the total Customer Equipment) of [***]% and no more than [***] of planned downtime due to loss of power, construction, or network outage.
Appears in 3 contracts
Samples: Agreement (SilverSun Technologies, Inc.), Agreement (Rhodium Enterprises, Inc.), Agreement (Rhodium Enterprises, Inc.)
Uptime Guarantee. 4.5.1 5.5.1 Whinstone guarantees an uptime percentage (percentage of time to maintain uninterrupted performance of the total Customer Equipment) of [***]% and no more than [***] days of planned downtime due to loss of power, construction, or network outage.
Appears in 3 contracts
Samples: Hosting Service Agreement (SilverSun Technologies, Inc.), Hosting Service Agreement (Rhodium Enterprises, Inc.), Hosting Service Agreement (Rhodium Enterprises, Inc.)