Common use of USEFUL INFORMATION ABOUT OUR SERVICES Clause in Contracts

USEFUL INFORMATION ABOUT OUR SERVICES. Who Authorises Us To Advise You? We are authorised and regulated by the Financial Conduct Authority (FCA), 25 The North Colonnade, Canary Wharf, London E14 5HS. xxx.xxx.xxx.xx. Our firm reference numb er is 189776. Our permitted business is advising on and arranging pensions, savings and investment products and non-investment insurance contracts. You can check our details on the Financial Services Register by visiting the FCA’s website: xxx.xxx.xxx. uk/firms/systems-reporting/register or by contacting the FCA on 0800 111 6768. Unless we tell you otherwise, we’ll treat you as a retail client for investment business. This means that you are given the highest level of protection available under the UK’s regulatory system. What If Things Go Wrong? If you are unhappy with our advice or any aspect of our services, we encourage you to contact us as soon as possible. We’ll do our best to resolve your concerns. - Telephone: 000 0000 0000 - Email: xxx@xxxxxxxxx.xx.xx - In writing: Xxx Xxxxxxx, Director, NSL Wealth Management, 0 Xxxx Xxxxxx, Xxxxxx, Xxxxx XX00 0XX We have a complaints procedure and we can provide further details on request. If you do have a complaint, and you are not happy with our response, the Financial Ombudsman Service (FOS) may be able to help. The FOS settles disputes between financial services business and their clients. Full details are available at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx.

USEFUL INFORMATION ABOUT OUR SERVICES. Who Authorises Us To Advise Youauthorises us to advise you? • We are authorised and regulated by the Financial Conduct Authority (FCA), 25 The North Colonnade00 Xxxxxxxx Xxxxxx, Canary WharfXxxxxx, London E14 5HSX00 0XX. xxx.xxx.xxx.xx. Our firm reference numb er number is 189776728107. • Our permitted business is advising on and arranging pensions, savings and investment products products, and non-investment insurance contracts. • You can check our details on the Financial Services Register by visiting the FCA’s website: xxx.xxx.xxx. uk/firms/systems-reporting/register website xxx.xxx.xxx.xx/xxxxx/xxxxxxx-xxxxxxxxx/xxxxxxxx or by contacting the FCA on 0800 111 6768. • Unless we tell you otherwise, we’ll treat you as a retail client for investment business. This means that you are given the highest level of protection available under the UK’s regulatory system. What If Things Go Wrongif things go wrong? • If you are unhappy with our advice or any aspect of our services, we encourage you to contact us as soon as possible. We’ll do our best to resolve your concerns. - • Telephone: 0000 000 0000 0000 - • Email: xxx@xxxxxxxxx.xx.xx - Xxxxxx.xxxxx@xxx-x.xxx • In writing: Xxx The Compliance Officer, LWM Consultants Ltd, 00 Xxxxxxxxx Xxxx, Xxxxxxx Xxxxxxx, Director, NSL Wealth Management, 0 Xxxx Xxxxxx, Xxxxxx, Xxxxx XX00 XX0 0XX • We have a complaints procedure procedure, and we can provide further details on request. If you do have a complaint, and you are not happy with our response, the Financial Ombudsman Service (FOS) may be able to help. The FOS settles disputes between financial services business and their clients. Full details are available at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx. Additional peace of mind • The Financial Services Compensation Scheme (FSCS) is the UK’s statutory compensation fund for customers of authorised financial services firms who are unable to pay claims against them, usually because they have gone out of business. • You may be able to claim compensation from the FSCS if we can’t meet our obligations. The amount of compensation available will depend on the type of business and the circumstances of the claim. We can provide more specific information on request, but as a guide: o Investments - eligible claims related to most types of investment business are covered for up to 100% of a claim up to a maximum of £85,000 per person per firm o Insurance - in most cases, eligible claims related to advising and arranging of protection products are covered for 90% of the claim, without any upper limit • Further information is available from the FSCS at xxx.xxxx.xxx.xx. Benefits we may receive • Under the rules of our regulator, the FCA, we can’t accept payments or benefits from other firms (e.g., product providers) unless it’s designed to enhance the quality of service we provide, and it doesn’t conflict with our duty to act in our clients’ best interests. • From time to time, we may attend training events funded and /or delivered by product providers, fund managers and investment platforms. These events are designed to enhance our knowledge and enhance the quality of service we provide to our clients. As such this doesn’t affect our obligation to act in your best interests. Please ask us if you want further details.

USEFUL INFORMATION ABOUT OUR SERVICES. Who Authorises Us To Advise You? We are authorised and regulated by the Financial Conduct Authority (FCA), 25 The North Colonnade00 Xxxxxxxxx Xxxxxx, Canary WharfXxxxxxxxx, London E14 5HSXxxxxx X00 0XX. xxx.xxx.xxx.xx. Our firm reference numb er number is 189776. Our permitted business is advising on and arranging pensions, savings and investment products and non-investment insurance contracts. You can check our details on the Financial Services Register by visiting the FCA’s website: xxx.xxx.xxx. uk/firms/systems-reporting/register or by contacting the FCA on 0800 111 6768. Unless we tell you otherwise, we’ll treat you as a retail client for investment business. This means that you are given the highest level of protection available under the UK’s regulatory system. What If Things Go Wrong? If you are unhappy with our advice or any aspect of our services, we encourage you to contact us as soon as possible. We’ll do our best to resolve your concerns. - Telephone: 000 0000 0000 - Email: xxx@xxxxxxxxx.xx.xx - In writing: Xxx Xxxxxxx, Director, NSL Wealth Management, 0 Xxxx Xxxxxx, Xxxxxx, Xxxxx XX00 0XX We have a complaints procedure and we can provide further details on request. If you do have a complaint, and you are not happy with our response, the Financial Ombudsman Service (FOS) may be able to help. The FOS settles disputes between financial services business and their clients. Full details are available at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx.

USEFUL INFORMATION ABOUT OUR SERVICES. Who Authorises Us To Advise Youauthorises us to advise you? We are authorised and regulated by the Financial Conduct Authority (FCA), 25 The North Colonnade, Canary Wharf, London London, E14 5HS. xxx.xxx.xxx.xx. Our firm reference numb er number is 189776462646. Our permitted business is advising on and arranging pensions, savings and investment products and products, non-investment insurance contractsprotection contracts and mortgages. You can check our details on the Financial Services Register by visiting the FCA’s website: xxx.xxx.xxx. uk/firms/systems-website xxx.xxx.xxx.xx/xxxxx/xxxxxxx- reporting/register or by contacting the FCA on 0800 111 6768. Unless we tell you otherwise, we’ll treat you as a retail client for investment business. This means that you are given the highest level of protection available under the UK’s regulatory system. What If Things Go Wrongif things go wrong? If you are unhappy with our advice or any aspect of our services, we encourage you to contact us as soon as possible. We’ll We will do our best to resolve your concerns. - Telephone: 000 0000 0000 - Email: xxx@xxxxxxxxx.xx.xx - In writing: Xxx Xxxxxxx, Director, NSL Wealth Management, 0 Xxxx Xxxxxx, Xxxxxx, Xxxxx XX00 0XX We have a complaints procedure and we can provide further details on request. If you do have wish to register a complaint, and please contact us: Writing: Compliance Officer, Homecroft Wealth, 00 Xxxxxxx Xxxx Xxxx, Xxxxx, Xxxxxx XX0 0XX Phone: +00 (0)0000 000000 E-mail: xxxx@xxxxxxxx.xx.xx Please be assured we treat complaints seriously. If you are not happy with our response, the Financial Ombudsman Service (‘FOS’) may be able to help. The FOS settles disputes between financial services business businesses and their clients. Full details are available at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx. If your complaint relates to products or services you have bought from us online, or by other electronic means such as by email, you may refer your complaint to the online dispute resolution (ODR) platform at xxxx://xx.xxxxxx.xx/odr. Additional peace of mind The Financial Services Compensation Scheme (FSCS) is the UK’s statutory compensation fund for customers of authorised financial services firms who are unable to pay claims against them, usually because they have gone out of business. You may be able to claim compensation from the FSCS if we can’t meet our obligations. The amount of compensation available will depend on the type of business and the circumstances of the claim. We can provide more specific information on request, but as a guide: Investments: Eligible claims for most types of investment business are covered for up to a maximum of £50,000.

USEFUL INFORMATION ABOUT OUR SERVICES. Who Authorises Us To Advise Youauthorises us to advise you? We are authorised and regulated by the Financial Conduct Authority (FCA), 25 The North Colonnade, Canary Wharf, London London, E14 5HS. xxx.xxx.xxx.xx. Our firm reference numb er number is 189776439731. Our permitted business is includes advising on and arranging pensions, savings and investment products and non-investment insurance contractscontracts and mortgages. You can check our details on the Financial Services Register by visiting the FCA’s website: xxx.xxx.xxx. uk/firms/systems-reporting/register website xxx.xxx.xxx.xx/xxxxx/xxxxxxx-xxxxxxxxx/xxxxxxxx or by contacting the FCA on 0800 111 6768. Unless we tell you otherwise, we’ll treat you as a retail client for investment business. This means that you are given the highest level of protection available under the UK’s regulatory system. What If Things Go Wrongif things go wrong? If you are unhappy with our advice or any aspect of our services, we encourage you to contact us as soon as possible. We’ll We will do our best to resolve your concerns. - Telephone: +00 (0)000 000 0000 0000 - Email: xxx@xxxxxxxxx.xx.xx xxxx@xxxxxxxxxxxx.xxx - In writing: Xxx Xxxxxxx, The Managing Director, NSL Wealth ManagementBurlington Associates Limited, 0 10th Floor, 00 Xxxx Xxxxxx, Xxxxxx, Xxxxx XX00 XX0X 0XX We have a complaints procedure and we can provide further details on request. If you do have a complaint, and you are not happy with our response, the Financial Ombudsman Service (FOS) may be able to help. The FOS settles disputes between financial services business and their clients. Full details are available at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx.