Common use of USING OUR EQUIPMENT Clause in Contracts

USING OUR EQUIPMENT. 6.1 Where we hire/rent or loan Equipment to you it will be our property at all times and we may need to alter or replace it from time to time. For us to do this, we will need you to provide us with reasonable access to your home. 6.2 You are responsible for making sure that our Equipment is safe and used properly at all times. To do this, you agree to do the following: a. Follow the manufacturer's instructions and any other instructions we have given you; b. Keep the Equipment in your home and under your control (for example, you may not sell it, lend it or hire it out to anyone else, put it up as security for a loan or mortgage, or allow it to be seized under any legal process against you). c. Not tamper with disassemble, misuse, neglect or damage our Equipment; d. Not remove, tamper with or cross out any words or labels on our Equipment; e. Take proper care at all times to prevent the loss or theft of our Equipment. 6.3 You agree to tell us immediately about any loss, theft or damage to any part of our Equipment. You should do this by contacting our customer services team. You agree that you are responsible for and will bear the cost for any loss, theft or damage to the Equipment, regardless of how it happens. 6.4 If we or you end this agreement, if you decide to disconnect some of our Service(s), or if you wish to take up an offer to upgrade the Equipment we provide to you, you must return the Equipment to us or (if we choose) make it available for collection in a reasonable condition, allowing for fair wear and tear. If you fail to return or make available the Equipment for collection for any reason, we are entitled to charge you for the replacement cost and reasonable recovery costs of the Equipment. If we hold any money we may use that money towards the cost of the Equipment. 6.5 If you have purchased any additional equipment, we encourage you to dispose of it responsibly if you're no longer using it. Any equipment which you own and which you connect to the system (for example, phones, fax machines, computers) must meet with all relevant laws and regulations. We reserve the right to disconnect any equipment that does not meet these laws and regulations. You may use your own equipment together with our equipment, but we do not guarantee that our equipment will work with your equipment. 6.6 We will not be liable in any way for any loss or damage arising from your use of your equipment with our Equipment. We will not be liable for any loss of or damage to any additional equipment. 6.7 You will have received certain software in your equipment at the point of activation of your service(s), and other software programs we may deliver to your equipment from time to time, which your equipment will automatically accept. You may use this software solely in conjunction with your equipment for the provision of the Service(s). You must not use any unauthorised software on the equipment. Without limiting the foregoing, certain Equipment we provide to you may be accompanied by separate software intended for installation on other devices within your home. If you install this software on such devices, the terms of use of the software will be governed by an end user licence agreement, which you must accept before you install the software. 6.8 We and our suppliers retain title to and ownership of the software for the Equipment we provide to you and all intellectual property rights in and on that software and Equipment. 6.9 Where we sell you additional equipment (e.g. home plugs and power strips) these will be your equipment to own and maintain. Such equipment will only be covered by the manufacturer’s guarantee and your original receipt / proof of purchase will be required for any relevant replacement. Any other replacement will be charged at the normal list price.

USING OUR EQUIPMENT. 6.1 Where we hire/rent or loan Equipment equipment to you it will be our property at all times and we may need to alter or replace it from time to time. For us to do this, we will need you to provide us with reasonable access to your home. 6.2 You are responsible for making sure that our Equipment equipment is safe and used properly at all times. To do this, you agree to do the following: a. Follow the manufacturer's instructions and any other instructions we have given you; b. Keep the Equipment equipment in your home and under your control (for example, you may not sell it, lend it or hire it out to anyone else, put it up as security for a loan or mortgage, or allow it to be seized under any legal process against you). c. Not tamper with disassemble, misuse, neglect or damage our Equipmentequipment; d. Not remove, tamper with or cross out any words or labels on our Equipmentequipment; e. Take proper care at all times to prevent the loss or theft of our Equipmentequipment. 6.3 You agree to tell us immediately about any loss, theft or damage to any part of our Equipmentequipment. You should do this by contacting our customer services team. You agree that you are responsible for and will bear the cost for any loss, theft or damage to the Equipmentequipment, regardless of how it happens. 6.4 If we or you end this agreement, if you decide to disconnect some of our Service(sservice(s), or if you wish to take up an offer to upgrade the Equipment equipment we provide to you, you must return the Equipment equipment to us or (if we choose) make it available for collection in a reasonable condition, allowing for fair wear and tear. If you fail to return or make available the Equipment equipment for collection for any reason, we are entitled to charge you for the replacement cost and reasonable recovery costs of the Equipmentequipment. If we hold any money we may use that money towards the cost of the Equipmentequipment. 6.5 If you have purchased any additional equipment, we we'd encourage you to dispose of it responsibly if you're no longer using it. Any equipment which you own and which you connect to the system (for example, phones, fax machines, computers) must meet with all relevant laws and regulations. We reserve the right to disconnect any equipment that does not meet these laws and regulations. You may use your own equipment together with our equipment, but we do not guarantee that our equipment will work with your equipment. 6.6 We will not be liable in any way for any loss or damage arising from your use of your equipment with our Equipmentequipment. We will not be liable for any loss of or damage to any additional equipment. 6.7 You will have received certain software in your equipment at the point of activation of your service(s), and other software programs we may deliver to your equipment from time to time, which your equipment will automatically accept. You may use this software solely in conjunction with your equipment for the provision of the Service(sservice(s). You must not use any unauthorised software on the equipment. Without limiting the foregoing, certain Equipment equipment we provide to you may be accompanied by separate software intended for installation on other devices within your home. If you install this software on such devices, the terms of use of the software will be governed by an end user licence agreement, which you must accept before you install the software. 6.8 We and our suppliers retain title to and ownership of the software for the Equipment equipment we provide to you and all intellectual property rights in and on that software and Equipmentequipment. 6.9 Where we sell you additional equipment (e.g. home plugs and power strips) these will be your equipment to own and maintain. Such equipment will only be covered by the manufacturer’s guarantee and your original receipt / proof of purchase will be required for any relevant replacement. Any other replacement will be charged at the normal list price.

USING OUR EQUIPMENT. 6.1 1. Where we hire/rent or loan Equipment equipment to you you, it will be our property at all times and we may need to alter or replace it from time to time. For us to do this, we will need you to provide us with reasonable access to your home. 6.2 2. You are responsible for making sure that our Equipment equipment is safe and used properly at all times. To do this, you agree to do the following: a. a) Follow the manufacturer's ’s instructions and any other instructions we have given you; b. b) Keep the Equipment equipment in your home and under your control (for example, e.g. you may not sell it, lend it or hire it out to anyone else, put it up as security for a loan or mortgage, or allow it to be seized under any legal process against you). c. c) Not tamper with with, disassemble, misuse, neglect or damage our Equipment;our d. d) Not remove, tamper with or cross out any words or labels on our Equipment;our e. e) Take proper care at all times to prevent the loss or theft of our Equipment.our 6.3 3. You agree to tell us immediately about any loss, theft or damage to any part of our Equipmentequipment. You should do this by contacting our customer services Customer Services team. You agree that you are responsible for and will bear the cost for any loss, theft or damage to the Equipmentequipment, regardless of how it happens. 6.4 4. If we or you end this agreement, if you decide to disconnect some of our Service(sservice(s), or if you wish to take up an offer to upgrade the Equipment equipment we provide to you, you must return the Equipment equipment to us or (if we choose) make it available for collection in a reasonable condition, allowing for fair wear and tear. If you fail to return or make available the Equipment equipment for collection for any reason, we are entitled to charge you for the replacement cost and reasonable recovery costs of the Equipmentequipment. If we hold any money money, we may use that money towards the cost of the Equipmentequipment. 6.5 5. If you have purchased any additional equipment, we would encourage you to dispose of it responsibly if you're you are no longer using it. Any equipment which you own and which you connect to the system (for examplee.g., phones, fax machines, computers) must meet with all relevant laws and regulations. We reserve the right to disconnect any equipment that does not meet these laws and regulations. You may use your own equipment together with our equipment, but we do not guarantee that our equipment will work with your equipment. 6.6 6. We will not be liable in any way for any loss or damage arising from your use of your equipment with our Equipmentequipment. We will not be liable for any loss of or damage to any additional equipment. 6.7 7. You will have received certain software in your equipment at the point of activation of your service(s), and other software programs we may deliver to your equipment from time to time, which your equipment will automatically accept. You may use this software solely in conjunction with your equipment for the provision of the Service(sservice(s). You must not use any unauthorised software on the equipment. Without limiting the foregoing, certain Equipment equipment we provide to you may be accompanied by separate software intended for installation on other devices within your home. If you install this software on such devices, the terms of use of the software will be governed by an end user licence agreement, which you must accept before you install the software. 6.8 8. We and our suppliers retain title to and ownership of the software for the Equipment equipment we provide to you and all intellectual property rights in and on that software and Equipmentequipment. 6.9 9. Where we sell you additional equipment (e.g. home plugs and power strips) ), these will be your equipment to own and maintain. Such equipment will only be covered by the manufacturer’s guarantee guarantee, and your original receipt / receipt/proof of purchase will be required for any relevant replacement. Any other replacement will be charged at the normal list price.

USING OUR EQUIPMENT. 6.1 1. Where we hire/rent or loan Equipment equipment to you it will be our property at all times and we may need to alter or replace it from time to time. For us to do this, we will need you to provide us with reasonable access to your home. 6.2 2. You are responsible for making sure that our Equipment equipment is safe and used properly at all times. To do this, you agree to do the following: a. a) Follow the manufacturer's instructions and any other instructions we have given you; b. b) Keep the Equipment equipment in your home and under your control (for example, you may not sell it, lend it or hire it out to anyone else, put it up as security for a loan or mortgage, or allow it to be seized under any legal process against you). c. c) Not tamper with disassemble, misuse, neglect or damage our Equipmentequipment; d. d) Not remove, tamper with or cross out any words or labels on our Equipmentequipment; e. e) Take proper care at all times to prevent the loss or theft of our Equipmentequipment. 6.3 3. You agree to tell notify us immediately about any loss, theft or damage to any part of our Equipmentequipment. You should do this by contacting our customer services team. You agree that you are responsible for and will bear the cost for any loss, theft or damage to the Equipmentequipment, regardless of how it happens. 6.4 4. If we or you end this agreement, if you decide to disconnect some of our Service(sservice(s), or if you wish to take up an offer to upgrade the Equipment equipment we provide to you, you must return the Equipment equipment to us or (if we choose) make it available for collection in a reasonable condition, allowing for fair wear and tear. If you fail to return or make available the Equipment equipment for collection for any reason, we are entitled to charge you for the replacement cost and reasonable recovery costs of the Equipmentequipment. If we hold any money as security in respect of your account we may use that money towards the cost costs we incur in respect of the Equipmentreplacement, repair or collection of the equipment. 6.5 5. If you have purchased any additional equipment, we we'd encourage you to dispose of it responsibly if you're no longer using it. Any equipment which you own and which you connect to the system (for example, phones, fax machines, computers) must meet with all relevant laws and regulations. We reserve the right to disconnect any equipment that does not meet these laws and regulations. You may use your own equipment together with our equipment, but we do not guarantee that our equipment will work with your equipment. 6.6 6. We will not be liable in any way for any loss or damage arising from your use of your equipment with our Equipmentequipment. We will not be liable for any loss of or damage to any additional equipment. 6.7 7. You will have received certain software in your equipment at the point of activation of your service(s), and other software programs we may deliver to your equipment from time to time, which your equipment will automatically accept. You may use this software solely in conjunction with your equipment for the provision of the Service(sservice(s). You must not use any unauthorised software on the equipment. Without limiting the foregoing, certain Equipment equipment we provide to you may be accompanied by separate software intended for installation on other devices within your home. If you install this software on such devices, the terms of use of the software will be governed by an end user licence agreement, which you must accept before you install the software. 6.8 8. We and our suppliers retain title to and ownership of the software for the Equipment equipment we provide to you and all intellectual property rights in and on that software and Equipmentequipment. 6.9 9. Where we sell you additional equipment (e.g. home plugs and power strips) these will be your equipment to own and maintain. Such equipment will only be covered by the manufacturer’s guarantee and your original receipt / proof of purchase will be required for any relevant replacement. Any other replacement will be charged at the normal list price.