VCC Live SMS. (1) It is also possible to send SMS text messages through the VCC Live Desk software. Depending on business needs, it is possible to send text messages to one or more contacts (phone numbers) simultaneously. SMS messages can be sent individually or in batches, based on the termination. (2) The content of SMS messages can either be textual or data reference. It is possible to create and record several SMS templates for each project, thus the agents can send the appropriate message based on the outcome of the call.
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Samples: General Terms of Agreement, General Terms of Agreement, General Terms of Agreement
